Pollo Regio
12136 Lake June Rd, Balch Springs
(972) 557-5551
Recent Reviews
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Always Solid. I bit overpriced. But if one doesn't grocery shop and compare prices. And if one doesn't like cooking. You probably won't notice and may not care if the food is overpriced. The loaded nachos never disappoint. Oh and if you think taco bell is good. You absolutely have no choice but to try Pollo Region.
The service was good. Food is great
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
Food and service is both great. The amount of food for one person is enough for 2 or more.
Atmosphere: 5
Food: 5
Service: 5
Food was good except I ordered the buffalo chicken with the sauce on the side but they forgot my sauce.
Very clean in dining room area.
It took my order about 25 minutes. Not sure why it took so long because there were only 4 customers before me
Atmosphere: 5
Service: 4
Slow this day.
Atmosphere: 4
Food: 3
Service: 2
I love it😍
Atmosphere: 5
Food: 5
Service: 5
The food is good but nothing crazy. I feel like it’s your standard chicken place but the baked potato plates are delicious I will say. However, the service was probably the most memorable part for me. Today, I had the sweetest interaction with the young girl at the drive-through. She was completely focused. I didn’t have to repeat myself multiple times which is usually the most frustrating part for me. Anyways this is getting long but I’m new to the area and just wanted to share my experience.
Atmosphere: 3
Food: 3
Service: 4
The girl on the drive-through today, girl you need to get a better job if you don’t want to be attending customers people like you ruin companies. It is OK to say thank you and you are welcome when someone says thank you especially working in that industry.
Food is really good.Amazing customer service the employee Juan does really well with communication.
Food: 5
Service: 5
Restaurantji Recommends
I ate here today and giselle provided a excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Charro Beans
My go to place for a easy and quick meal to go in my afternoons.
Atmosphere: 5
Food: 5
Service: 5
The employees are very friendly
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service from Heydi!
Service: 5
Please hire people who are competent! How do you run out of chicken. And if you run out of chicken, it would nice to let the customers know instead of making them wait 30 minutes. This would never happen @ chick fil
Service: 1
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