Pollo Regio
12136 Lake June Rd, Balch Springs
(972) 557-5551
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The employees are very friendly
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service from Heydi!
Service: 5
Please hire people who are competent! How do you run out of chicken. And if you run out of chicken, it would nice to let the customers know instead of making them wait 30 minutes. This would never happen @ chick fil
Service: 1
Eunice treated me with pleasure.
Atmosphere: 5
Food: 5
Service: 5
The manager Heidi was awesome , everyone in the team was polite and the food was delicious , the restaurant was clean
Atmosphere: 5
Food: 5
Service: 5
Ismael is outstanding at customer service. He always makes customers feel welcome and is very attentive to their needs. His friendly attitude and ability to handle any situation with ease make him a favorite among customers. Ismael's dedication to providing excellent service is truly impressive and makes him an invaluable team member!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Quesadilla, Nachos
Alma best manager so respectful
Atmosphere: 5
Food: 5
Service: 5
Super fast service during lunch hour, helpful and friendly! Like this place alot
Atmosphere: 5
Food: 5
Service: 5
Great food and good service from roberto
Atmosphere: 5
Food: 5
Service: 5
Very good service
Delicious food
Good service from all employees
Especially Mabel
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent service from Manuel?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
I recently visited Pollo Regio and had the pleasure of being served by Ismael. His service was exceptional from start to finish. Ismael greeted me with a warm smile and was very attentive to my needs. He took the time to explain the menu and offered great recommendations. Throughout my meal, he checked in to ensure everything was to my satisfaction and went above and beyond to make my dining experience enjoyable. Ismael's professionalism and friendly demeanor truly stood out, making my visit to Pollo Regio a memorable one. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Charro Beans, Grilled Chicken, Quesadilla
Very good service, especially from Ismael, he is very friendly.
Atmosphere: 5
Food: 5
Service: 5
I stopped by today for lunch. I ordered the half chicken and it did not disappoint! Eunice helped me with my order she was very prompt and friendly. The place was really clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Chicken, Salsa Verde
Good food and great service very nice cashier Roberto very helpful 5/5
Atmosphere: 5
Food: 5
Service: 5
Loading...