Pollo Regio

12136 Lake June Rd, Balch Springs
(972) 557-5551

Recent Reviews

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Carlos Alberto

The employees are very friendly

Atmosphere: 5

Food: 5

Service: 5

Importadora A&M

Excellent customer service from Heydi!

Service: 5

JJ's Savage football videos

Please hire people who are competent! How do you run out of chicken. And if you run out of chicken, it would nice to let the customers know instead of making them wait 30 minutes. This would never happen @ chick fil

Service: 1

Elisa Martinez

Eunice treated me with pleasure.

Atmosphere: 5

Food: 5

Service: 5

isaac diaz

The manager Heidi was awesome , everyone in the team was polite and the food was delicious , the restaurant was clean

Atmosphere: 5

Food: 5

Service: 5

Steven Perez

Ismael is outstanding at customer service. He always makes customers feel welcome and is very attentive to their needs. His friendly attitude and ability to handle any situation with ease make him a favorite among customers. Ismael's dedication to providing excellent service is truly impressive and makes him an invaluable team member!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken, Quesadilla, Nachos

Omar S

Alma best manager so respectful

Atmosphere: 5

Food: 5

Service: 5

Maribel Rodriguez

Super fast service during lunch hour, helpful and friendly! Like this place alot

Atmosphere: 5

Food: 5

Service: 5

Juan C.

Great food and good service from roberto

Atmosphere: 5

Food: 5

Service: 5

Leslie De luna

Very good service
Delicious food
Good service from all employees
Especially Mabel

Atmosphere: 5

Food: 5

Service: 5

Pndkdkdj Nfndkdk

Excellent service from Manuel?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken

Luis Vasquez

I recently visited Pollo Regio and had the pleasure of being served by Ismael. His service was exceptional from start to finish. Ismael greeted me with a warm smile and was very attentive to my needs. He took the time to explain the menu and offered great recommendations. Throughout my meal, he checked in to ensure everything was to my satisfaction and went above and beyond to make my dining experience enjoyable. Ismael's professionalism and friendly demeanor truly stood out, making my visit to Pollo Regio a memorable one. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Charro Beans, Grilled Chicken, Quesadilla

Jorge Ortega

Very good service, especially from Ismael, he is very friendly.

Atmosphere: 5

Food: 5

Service: 5

Emmanuel Martinez

I stopped by today for lunch. I ordered the half chicken and it did not disappoint! Eunice helped me with my order she was very prompt and friendly. The place was really clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Chicken, Salsa Verde

Glen Quagmire

Good food and great service very nice cashier Roberto very helpful 5/5

Atmosphere: 5

Food: 5

Service: 5

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