Sonic Drive-In
4295 S Beltline Rd, Balch Springs
(972) 286-1013
Recent Reviews
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Wanted to share what happened at this location. My daughter bought me a drink thur drive thu. Took a couple of drinks threw straw. Decided the ice melted and was pouring down the drain slow not to make a mess. As it was almost empty a heard a sound hit the sink and seen this part .It was large and I was in shock.But also made me feel alittle sick knowing I was drinking with that inside cup. Showed my daughter which blew her mind. At this point she didn't finish her tea and was afraid to look in her cup. Went back to store asked for manager.Of course no manager on duty. The girls knew why I was there. Ask how can you not see this item fall into a cup? Or heard it hit the cup.All they could say sorry. When we noticed you had already left. So come next day.So we did. They need to refund ticket if anything needed to pay me for the trauma. But once again no manager.The lady gave me a refund but just smiled.Never wanted to respond to how could it happen. Now I'm scared get a drink unless I make it.It was the part the coke flows threw.The entire piece as you see in pictures.
Atmosphere: 3
Food: 1
Service: 1
I must admit this is my first time rating a Sonic and it was great!! My corn dogs were fresh, I don’t mind waiting a few extra minutes. As long as food is fresh!
Atmosphere: 5
Food: 5
Service: 5
Food is usually either completely wrong and/or contaminated with smoke flavor, even the slushes.
Always understaffed so it takes ages to be helped on, and what staff are present are so done with their jobs they give off an attitude.
Atmosphere: 1
Food: 1
Service: 1
Deserve no stars. I ordered my food on the app 30 minutes before I got there. They refunded me the money didn’t tell me and then I get there to try to order it myself and they tell me they’re closed. The app says they close at nine, but Google says they close at 10 I got there at 8:55 which I know that’s Not nice to me to do, but I ordered the food 30 minutes before all they needed to do was just give me my bag I would’ve been on my way and they could’ve still closed early. Ridiculous kind of want to call corporate and complain.
Atmosphere: 1
Food: 1
Service: 1
I NEVER go to this location unless I have time to burn. They are slow AF. The last trip I made was on 4/25/25. I placed an order on the app then headed home. There were 6 cars ahead of me when I got to the menu board. I told them I had an online order. Five minutes later they asked me if I was ready to order 🙄. Another 5 minutes to get to the window and they were STILL confused about my online order. I HATE this location except it's really convenient.
Atmosphere: 1
Food: 3
Service: 1
Who ever was working the drive thru shift on 8/14 around 8am needs more training on proper customer service or just needs an attitude adjustment. I’ve already placed a complaint with support this morning.
Best sonic
Atmosphere: 5
Food: 5
Service: 5
Not bad! The food was made fast, correctly and was hot.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger, Tots, Fries
The young lady car hop was nice and the food was on point
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger, Tots
Went thru the drive thru on 5/19 at 9:36pm and the drive thru people said they were closed. They should really update their hours on website. Especially for people who are in town for business meetings.
Restaurantji Recommends
Went thru the drive thru on 5/19 at 9:36pm and the drive thru people said they were closed. They should really update their hours on website. Especially for people who are in town for business meetings.
Went there at 9 pm they said it was close but on website said it was open until 10 pm.
Bad service 5/19/24
Service: 1
Went there for lunch before 11am and it was closed really wanted a burger and tots
This was 4/6
I've been here a few times and never had any issues, but the other day I ordered chicken strips and they were overcooked and hard. Even the girl that bagged it looked at them weird knowing they were overdone. It was a little busy but I know it could have been better.
Food: 3
I always come here and get good service but when I walk in this morning I said good morning and ask the lady excuse me miss are y’all open she look at me with a mad face an said No so I smiled and ask how many minutes until you guys open she said 5 minutes with and attitude I usually get the other lady who is nicer but this one i really do pray she gets some joy in her life God bless ??
Atmosphere: 1
Service: 1
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