Wendy's
12415 Lake June Rd, Balch Springs
(972) 584-0238
Recent Reviews
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the nice man Alexis gives 10/10 customer service 🤤
Service: 5
Good food clean areas
Atmosphere: 5
Food: 5
Service: 5
They were very slow and under maned
Atmosphere: 4
Food: 2
Service: 1
Had set an order for a later date pick up time for 1:50pm threw the app when we arrived we were told that they had done it earlier and threw it away, they were nice enough to remake the pre-paid food, lady that was in charge was very rude, we asked for her name she refused to do so, food was fine -just management needs better professionalism there is no need to be rude towards Coustemers,if there was a mistake done in the system the least they could of done is tried to contact the Coustemer and not just throw away the product.
Atmosphere: 4
Food: 4
Service: 2
Just close this place down. All it does is soil the name. Cashier sitting in a booth not wanting to get up to take orders, the rest of the employees were arguing over who needs to take our order. Just a garbage location.
This wendy’s location is so reliable, but the employee turnover means service quality can vary.
Atmosphere: 3
Food: 5
Service: 3
Absolutely love this location. The employees are friendly. My food is always hot. Overall, great job!!
Atmosphere: 5
Food: 5
Service: 5
Pull up at the drive thru and it was literally 12:30am the light of the menu were off but I seen the open sign on, and the voice with new frosty came on and I started to say my order and I kept saying hello and I know they were there cause I seen them when I was pullin up I just know they didn’t wanna get my order. I drove by the window and there was a person just there leaning by the register on her phone. So I had to take my service else where will not be coming back to this Wendy’s anymore.
Got a cold burger and extra mustard was no mustard on the top bun got another burger much better not my first issue with this location ughhh do better we should not havecto pay for crappy food and vad service
Atmosphere: 1
Food: 1
Service: 3
The ladies here are always terribly rude and nasty towards customers, there is zero customer service, and they act bothered when you go here. It's YOUR job. Stop treating customers like crap and get rid of those attitudes y'all always got. Corporate getting called next
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went to get the Wednesday meal and when first pulling up the girl asks us if we wanted to try the new frosty which we said no thanks cause I was gonna get the one with the meal, and after ordering the Wednesday meal she says oh well we just turned off the machine. (They close at 1am mind you, we showed up at 11pm 😑) So I asked why she even asked us if we wanted to try a frosty if they just turned it off to which she didnt actually have an answer. She was rude from the start and something at this location needs to change. Name on the receipt was Mariah. If they don't wanna work they should just stay home.
Atmosphere: 1
Food: 1
Service: 1
Said they were closed when they had just took an order in front of me and still wasn’t closing time
Service: 1
Hey there for breakfast today French toast with burnt potatoes no taste I don't know whose fault it is but the food there was awful to me. And for the price
Atmosphere: 2
Food: 1
Service: 3
Went last night and a lady named Mariah cussed me out cause I asked for ketchup and took like ten minutes she also stank
Atmosphere: 1
Food: 1
Service: 1
Hello my name is Eurasia and I want work at Wendy's and I be cashier and cooking
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