Whataburger

12100 Lake June Rd, Balch Springs
(972) 913-8424

Recent Reviews

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Leonard Pinson

I go there almost every morning and get the sane thung but it's never made the same way sometimes they put gravy on it sometime they leave off part of my order so i have to go back up there .like testerday morning i was the only one there and it took 19 minutes for pancakes &sausage and a breakfast bowl.way to long but its the only one close to me

Atmosphere: 3

Food: 4

Service: 3

Leah Simpson

Customer Service was good. I asked for mayo only and it looked like a pinch of mayo was put on the burger. Whataburger just not the same anymore. I grew up with eating Whataburger and never had the issues that is going on now.
True Texan.

Atmosphere: 4

Food: 1

Service: 4

Laura Fernandez

20 minutes and I'm still waiting on biscuits and gravy..gave them my order then had to give it to them AGAIN at the window. And now more waiting cause I don't want cheddar jalapeno biscuit for breakfast. I wish we had another close store cause this one needs to get it together

Chris Tork

Can't even get a simple order right

Food: 1

Jay

25 minute wait for our food telling us they’ll bring us our order, husband goes inside & it’s just been sitting at the counter for who knows how long ?? This is the third time this happens as well. Get it together.

Atmosphere: 1

Food: 2

Service: 1

Ed King

They have the best salad burgers hands down, always friendly best Customer Service of any fast food restaurant

Atmosphere: 5

Food: 4

Service: 5

Aracely Gomez

I went to go purchase a number 1, and my food came out so fast and fresh, and I enjoyed how nice and funny the workers were!!!

Atmosphere: 5

Food: 5

Service: 5

George Lanier Realtor

Quick stop for a Whataburger classic.

Atmosphere: 5

Food: 5

Service: 5

God Lover

The food is so Good in here but the workers should be paying attention on the orders they are giving since we are paying to get the food that we want not what the workers want to be giving.I got all orders wrong plus they missed a burger (which they are not a dollar )on the last time I went there.Managers please do your Job and check on what the workers are doing otherwise poor restaurant.

Atmosphere: 1

Food: 5

Service: 1

rachel holly

“Wow! There is a beautiful young woman who works at the front counter — I believe her name is Ralissa. She has excellent customer service, is very polite, and incredibly understanding. She’s truly kind and clearly loves her job. She even went around the lobby checking on customers, asking how everything was going. She offered to refill our drinks and made sure we had everything we needed. We need more employees like her. She truly made my day today; I haven’t received service that great in a long time.”

Atmosphere: 5

Food: 5

Service: 5

Jovan Alexander

This whataburger is not friendly service is itrash messed up an order then didn't want to fix it

Atmosphere: 1

Food: 1

Service: 1

Sammy Berzoza

Official burger of the Dallas Cowboys, COME GETCHA SOMETHIN GOOD

Atmosphere: 4

Food: 5

Service: 5

Hosea Fain Jr.

Long wait time food was just sitting somewhere and I waited over 30 minutes and everyone was getting their food so I asked where is my food i was here before everyone. Oh here it is. I don't want it its cold. It sits under the heater. I just took it and left. Pissed off terrible service.

Atmosphere: 3

Food: 2

Service: 2

Shawn Townzen

Chicken fingers was missing gravy, cheeseburger missing cheese, fries had to of been way old wasn’t even warm. I believe it was the manager had to tell the girl to stop talking to the cooks and get out front with us. I’ll go out of my way to avoid this Whataburger

Atmosphere: 2

Food: 2

Service: 2

Michael Johnson

Wished I could give it a zero. Very dirty. Smells like a smoke shop in there. Food was nasty. Lady that took my order sneaked in some apple slices that I didn't order but paid for.

Atmosphere: 1

Food: 1

Service: 1

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