Whataburger

4502 Fredericksburg Rd, San Antonio
(210) 732-6570

Recent Reviews

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Johsealis Casas

I love this Whataburger!

Atmosphere: 5

Food: 5

Service: 5

Rene Martinez

Burgers are the real deal! Burger 2024! Great Location to stop relax and grab a burger fries shake or whatever is ur craving! Good workers! Clean areas!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Whataburger Double Meat Whatameal, Breakfast on a Bun, French Fries, Chicken Sandwich, Whataburger

Christina Montero

Shift lead/supervisor who was taking orders on 12/7 around 1:20pm (not the one at the window handing food to customers, but the 2nd one with the young lady) was short and rude over the intercom. Asked for mustard, and she replied very rudely that all the burgers come that way. I do not eat there all the time or work there, so how am I supposed to know that. She continued to be rude till the end. Not the quality of customer service one should project.

Food: 3

Service: 1

Chris

Yo, check this out, man! I'm chillin' in the Whataburger drive-thru, right? And this chick behind me starts honkin' and givin' me the finger 'cause I'm takin' too long to order. Like, relax, lady! I'm tryin' to figure out if I want a Honey Butter Chicken Biscuit or a Double Meat Whataburger. It's a tough decision, yo!
So, she finally gets her food, and I ask the cashier what she ordered. Why? 'Cause I'm a generous dude, that's why! I pay for her meal, just to mess with her head a little bit.
She gets to the next window, lookin' all crazy, 'cause the cashier told her I paid for her food. She's probably thinkin', "What kinda weirdo is this guy?" I love it! I can just see her in the rearview mirror, tryin' to avoid eye contact.
But wait, there's more! When I get to the last window, I show the assistant both my receipt and her receipt. I take her food too, 'cause I paid for it, man! It's mine, fair and square. Now she gotta go back to the start of the line and wait even longer.
She's gonna learn today, yo! She's gonna learn to chill out and stop honkin' at people.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Whataburger

Chris J

Toast was good, coffee was hot !

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hamburger, Whataburger

Drew H

Very rude staff. they just look at you but don't help you

Atmosphere: 1

Food: 1

Service: 1

DARIANIQUE HOLMES

My friend items on thanksgiving yesterday and that was including 2 pans of cinnamon rolls and paid $35 for 2 they only gave me 2 cinnamon rolls not even to full pans just 2 single ones and refused to do anything about it👎

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burgers, French Fries, Sandwich

Joe Jay

My experience with all locations of Whataburger is the service and food is on a downhill slide.

Kid-friendliness: No

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Onion Rings, Burgers

Arturo Santamaria

Love my whataburger

Atmosphere: 5

Food: 5

Service: 5

Clyde Phillips

Add Denny's they give free coffee to veterans and seniors. And I had a biscuit sandwich.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Burger

Kevin Morneault

Stopped in for some food. Only one car in front of me at the drive thru. I'm writing this as I'm waiting 30 minutes for a burger. I'll be submitting my review while I'm still waiting as everyone walks by laughing. Not sure anyone is working. I feel bad for the 3 cars behind me. They'll be waiting an hour. As I type this the guy opens the window and asks me to pull forward. And asked what the hold up was since it's been a half an hour. He says "ahhh we are just making the meat".

Atmosphere: 2

Food: 3

Service: 1

Charles Manning

Employees seemed over worked. Usually when we go to What a burger our food is brought to us but all they did was called out the number. Also they seemed bothered by customers. I'm sorry but it seems Whataburger is going downhill. It's bad enough everything is over priced but to stop doing the little things to justify paying more are deteriorating. Sad really. It has been 46 years since I first went to Whataburger as a child. It was always the little things that mattered.

Atmosphere: 4

Food: 4

Service: 3

Mae OE

Jeremy is very rude. Maybe he needs to work in the back doing dishes or not work customer service at all.

Also, when I pulled in, I was the second card that pulled in, no other cars were here. I waited 25 minutes for my meal and my fries were still cold and my meat patty was dry. I swear y'all are the worst Whataburger in San Antonio. Change management and change the crew.

Atmosphere: 1

Food: 1

Service: 1

Debra Galvan

Love this ♥️♥️♥️✨

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burgers, Hamburger, French Fries, Sandwich

jr Lopez

The night shift manager of this establishment with terrible service should change her employees for people like this person, no one would eat there. I asked her for my ticket and she did not want to give me my receipt. I asked her to cancel my order due to her terrible service.

Atmosphere: 1

Service: 1

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