Do yourself a favor and go to Dutch bros across the street, where the staff are actually nice. If I could give this place zero stars I would. Worst customer service I've ever seen at any Starbucks. Consistently rude in the various times I’ve went, but it’s the most convenient location for my commute. Today was the last straw. As someone in the top 5% of Starbucks customers and has been going to various Starbucks for 15 years. This is the worst one. I waited in a 20 minute line and finally got my turn to order, just to have no one answer when I spoke or take my order. I assumed the speaker was down and continue to the window. They then told me I would have to get back at the end of the line and wait till someone spoke through it. Someone clearly wasn't doing their job and now I wasted 20 plus minutes in line for nothing. Horrific customer service by the staff here and will not be returning to this location and will be going to Dutch bros from now on and they can have my $2,500 a year spending on coffee and tips.
Service: 1
Nathalie Dollar
The baristas are always nice and attentive, I really appreciate their kind service. I know it can be a hard job at times, so I’m never impatient or anything. I order teas pretty exclusively and enjoy sitting in the cafe. It’s always clean, wifi is reliable of course, and it’s a great environment to come and study or work on your laptop. (Not too noisy, music isn’t too loud or disruptive). Love it here.
Atmosphere: 5
Food: 5
Service: 5
Karina Ruiz
My second home lol ?
Atmosphere: 5
Food: 5
Service: 5
Marenziah
Lovely location!
Atmosphere: 5
Food: 5
Service: 5
Todd McCann
This place is waaaay overpriced for what you get. They said they aren't going to lower prices. They lost a customer. There are plenty of much more affordable options.
Atmosphere: 2
Food: 2
Service: 1
J B
Clean location and great Staff!
Atmosphere: 5
Food: 5
Service: 5
sean sullivan
rude staff.
Service: 1
Tyler H
A Real 3ed Place.
Atmosphere: 5
Food: 5
Service: 5
patricia raymond-monk
Ordered an everything agel toasted with cream cheese...and a latte. Gave me the bagel, no cream cheese, no knife. When I asked for both they said: Did you pay for the cream cheese? I said yes, you can check. Then she told me: We don't have knives. I asked: so how am I supposed to put the cream cheese on the bagel? She said, I don't know...... Not helpful, not nice. Someone else said: we do have spoons...maybe you can use that? So I took that. Poorly stocked, rude salesperson.
Atmosphere: 4
Food: 4
Service: 1
Mike Wyrick
Good location, but be aware in morning. Waited literally 20 minutes and eventually left with no coffee after I paid. Just a zoo with dozens of customers and no way to deal with timely delivery of coffee.
!FOOD POISONING! DONT EAT HEAR, REALLY DONT DO IT! go to Dutch Bros across the way.
Atmosphere: 1
Food: 1
Service: 1
Megan Mata
This location is consistently out of iced coffee. I know its getting cold but I prefer iced coffee all year. The one in Kroger is never out of the items this one seems to run out of or the “truck didnt drop off”. They do have fast service and its generally not packed here.
Do yourself a favor and go to Dutch bros across the street, where the staff are actually nice. If I could give this place zero stars I would. Worst customer service I've ever seen at any Starbucks. Consistently rude in the various times I’ve went, but it’s the most convenient location for my commute. Today was the last straw. As someone in the top 5% of Starbucks customers and has been going to various Starbucks for 15 years. This is the worst one. I waited in a 20 minute line and finally got my turn to order, just to have no one answer when I spoke or take my order. I assumed the speaker was down and continue to the window. They then told me I would have to get back at the end of the line and wait till someone spoke through it. Someone clearly wasn't doing their job and now I wasted 20 plus minutes in line for nothing. Horrific customer service by the staff here and will not be returning to this location and will be going to Dutch bros from now on and they can have my $2,500 a year spending on coffee and tips.
Service: 1
The baristas are always nice and attentive, I really appreciate their kind service. I know it can be a hard job at times, so I’m never impatient or anything. I order teas pretty exclusively and enjoy sitting in the cafe. It’s always clean, wifi is reliable of course, and it’s a great environment to come and study or work on your laptop. (Not too noisy, music isn’t too loud or disruptive). Love it here.
Atmosphere: 5
Food: 5
Service: 5
My second home lol ?
Atmosphere: 5
Food: 5
Service: 5
Lovely location!
Atmosphere: 5
Food: 5
Service: 5
This place is waaaay overpriced for what you get. They said they aren't going to lower prices. They lost a customer. There are plenty of much more affordable options.
Atmosphere: 2
Food: 2
Service: 1
Clean location and great Staff!
Atmosphere: 5
Food: 5
Service: 5
rude staff.
Service: 1
A Real 3ed Place.
Atmosphere: 5
Food: 5
Service: 5
Ordered an everything agel toasted with cream cheese...and a latte. Gave me the bagel, no cream cheese, no knife. When I asked for both they said: Did you pay for the cream cheese? I said yes, you can check. Then she told me: We don't have knives. I asked: so how am I supposed to put the cream cheese on the bagel? She said, I don't know...... Not helpful, not nice. Someone else said: we do have spoons...maybe you can use that? So I took that. Poorly stocked, rude salesperson.
Atmosphere: 4
Food: 4
Service: 1
Good location, but be aware in morning. Waited literally 20 minutes and eventually left with no coffee after I paid. Just a zoo with dozens of customers and no way to deal with timely delivery of coffee.
Restaurantji Recommends
!FOOD POISONING! DONT EAT HEAR, REALLY DONT DO IT! go to Dutch Bros across the way.
Atmosphere: 1
Food: 1
Service: 1
This location is consistently out of iced coffee. I know its getting cold but I prefer iced coffee all year. The one in Kroger is never out of the items this one seems to run out of or the “truck didnt drop off”. They do have fast service and its generally not packed here.
Products upto the mark.
Atmosphere: 5
Food: 5
Service: 4
My favorite Starbucks ?
Atmosphere: 5
Food: 5
Service: 5
A Real 3ed Place.
Atmosphere: 5
Food: 5
Service: 5
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