Worst sonic experience ever. They were open, no one answered for our order at the car hop spot, then we went to the drive through where the lady could clearly see us and never spoke to us or even motioned for us to wait a minute. We waited at the 10 minutes to long and drove away 😡
Brittany Traylor
Terrible customer service had to press the button at least 5 times before even being answered waited over 25 minutes for a DoorDash order I refuse to even eat here with the way these people treat customers and they slow as hell
Atmosphere: 1
Food: 1
Service: 1
Karen Dowden
My husband loves the footlong chilli dogs.I love the smash burger Friendly service
Food: 5
Service: 5
Uncle Spicy
Please do not respond to my review. I find that very disrespectful. I don't want to hear from the owner or the manager or anyone. DO NOT respond to my review. The drive through has a very bad oder and a loose horse bit me in the parking lot
Atmosphere: 1
Food: 1
Service: 1
Isaiah Garza
Cashier did not say hello or anything which is not that big of a deal to me but not good for customer service. Food is Sonic so that's OK I guess. The drive thru windows smells so bad like a dumpster. That is so nasty, I already paid for my food so I guess my dog will have himself a burger today. Grounds aneed to be washed and dumpster area needs to be cleaned
Atmosphere: 1
Food: 4
Service: 2
Tommy Doherty
Place socks.
Atmosphere: 1
Food: 1
Service: 1
lemonade DNA
These people have horrible service, it takes 20 min to take one order. I waited in for 25 min and they had 2 cars in front of me. These workers can make someone go out of business quick.
Atmosphere: 1
Food: 1
Service: 1
David Rowell
Tried phoning them twice to ask why my online order wasn't giving the happy hour half-price discount. No answer either time.
Plus, the last several times I've ordered online, the food has never been ready within 10 minutes of the promised time - and this is outside busy hours. What is the point of advance ordering and being given a time to go pickup if the time has no meaning?
I was at the new El Campo Sonic yesterday. Great fresh food, and friendly enthusiastic staff. What a contrast with Bay City, with neither.
Atmosphere: 2
Food: 3
Service: 1
Amy C
Stopped in on our way home from the beach. The service was quick, employee that delivered was kind and actually took the time to converse. Thanks for a good, quick snack post beach!
Atmosphere: 5
Food: 5
Service: 5
Brian Heironimus
Pre-ordered on the app service was fast and friendly food was good and hot
This is probably one of the worst Sonics restaurants, we have been to. It does not matter if there are 5 customers or no customers ahead of you in line. You will wait alteast 20 minutes for your order to come out. And it will be melted and soggy every time. The employees are rude and do not know how to process or count simple change. If there are any positive reviews for this location, they are probably from employees, who were encouraged by management to do so. I honestly don't know how this place stays open. I will go to any other local sonic but this one.
Atmosphere: 1
Food: 3
Service: 1
Moses Messenger
It's a Sonic burger joint and it's as I remembered for so many year's. Just should have kept my old C-4 menu item the double jalapeno cheese burger always good with onion rings... Antici-paaaation is keeping me waiting 🎶🎵🎶
Atmosphere: 3
Food: 3
Service: 3
Elizabeth Espinosa
Food was so fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
nwad
service was quick - ordered on the app before i arrived. i got zero napkins for 2- 3 piece chicken tenders & soft pretzel. total was $7 with BOGO tipped $1.25 cash.
Kendra
At least 10 minutes for a single drink that was ordered ahead on the app.
Worst sonic experience ever. They were open, no one answered for our order at the car hop spot, then we went to the drive through where the lady could clearly see us and never spoke to us or even motioned for us to wait a minute. We waited at the 10 minutes to long and drove away 😡
Terrible customer service had to press the button at least 5 times before even being answered waited over 25 minutes for a DoorDash order I refuse to even eat here with the way these people treat customers and they slow as hell
Atmosphere: 1
Food: 1
Service: 1
My husband loves the footlong chilli dogs.I love the smash burger
Friendly service
Food: 5
Service: 5
Please do not respond to my review. I find that very disrespectful. I don't want to hear from the owner or the manager or anyone. DO NOT respond to my review. The drive through has a very bad oder and a loose horse bit me in the parking lot
Atmosphere: 1
Food: 1
Service: 1
Cashier did not say hello or anything which is not that big of a deal to me but not good for customer service. Food is Sonic so that's OK I guess. The drive thru windows smells so bad like a dumpster. That is so nasty, I already paid for my food so I guess my dog will have himself a burger today. Grounds aneed to be washed and dumpster area needs to be cleaned
Atmosphere: 1
Food: 4
Service: 2
Place socks.
Atmosphere: 1
Food: 1
Service: 1
These people have horrible service, it takes 20 min to take one order. I waited in for 25 min and they had 2 cars in front of me. These workers can make someone go out of business quick.
Atmosphere: 1
Food: 1
Service: 1
Tried phoning them twice to ask why my online order wasn't giving the happy hour half-price discount. No answer either time.
Plus, the last several times I've ordered online, the food has never been ready within 10 minutes of the promised time - and this is outside busy hours. What is the point of advance ordering and being given a time to go pickup if the time has no meaning?
I was at the new El Campo Sonic yesterday. Great fresh food, and friendly enthusiastic staff. What a contrast with Bay City, with neither.
Atmosphere: 2
Food: 3
Service: 1
Stopped in on our way home from the beach. The service was quick, employee that delivered was kind and actually took the time to converse. Thanks for a good, quick snack post beach!
Atmosphere: 5
Food: 5
Service: 5
Pre-ordered on the app service was fast and friendly food was good and hot
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is probably one of the worst Sonics restaurants, we have been to. It does not matter if there are 5 customers or no customers ahead of you in line. You will wait alteast 20 minutes for your order to come out. And it will be melted and soggy every time. The employees are rude and do not know how to process or count simple change. If there are any positive reviews for this location, they are probably from employees, who were encouraged by management to do so. I honestly don't know how this place stays open. I will go to any other local sonic but this one.
Atmosphere: 1
Food: 3
Service: 1
It's a Sonic burger joint and it's as I remembered for so many year's. Just should have kept my old C-4 menu item the double jalapeno cheese burger always good with onion rings... Antici-paaaation is keeping me waiting 🎶🎵🎶
Atmosphere: 3
Food: 3
Service: 3
Food was so fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
service was quick - ordered on the app before i arrived. i got zero napkins for 2- 3 piece chicken tenders & soft pretzel. total was $7 with BOGO tipped $1.25 cash.
At least 10 minutes for a single drink that was ordered ahead on the app.
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