I don't understand it. Been here several times and each time there's a man working here with his pants at his knees. He's wearing a belt so he's doing it on purpose. It's disgusting, I shouldn't know his underwear is red.
Will not return
Atmosphere: 5
Food: 5
Service: 1
bigcountry
Everytime I go there I never have to wait in line and my food is always good the best subway in town
Atmosphere: 5
Food: 5
Service: 5
Destiny Dunsmore
We are ordered a footlong cookie, two soft pretzels, and two churros, and they all tasted funny. They tasted like they had cleaning chemicals on them, and my footlong cookie was severely undercooked and taste funny. Me and my husband both have severe stomach aches, and I was dizzy. I think we got food poisoning.
Justin Ebner
Always have my order ready when I get there!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
DEBBIE Henrichsen
This store on the south side of bay city tx needs to be shut down!! We live close so we decided to try it again after previous issues trying to get served and messed up food orders. Well we will never go here again!! We ordered 2 footlongs, the beast, and the black forest ham . The beast was not the beast we have had before there was less meat on it than the other sandwich, and one triangle of cheese. It only had 2 small pieces of lettuce, payed extra for fresh mozzarella cheese and it was no where to be found, 1 and a half tomatoe slices, and had to hunt for the banana peppers, they didn't even toast it, and the finishing touch was all the mayonnaise and garlic sauce running out and dripping every where!! This was a 14 dollar sandwich. The black forest ham sandwich wasn't as bad off, we just had to find the 3 and a half pieces of meat that was also swimming in mayonnaise, it was not toasted either. We were hungry so we ate them, and now praying we wont get ill!!! I am so mad about this I could go on about past times of bad service and food, but , the end!
Atmosphere: 1
Food: 1
Service: 1
Paula
Great service. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Low Fat Milk
Tina Navarro
Omg this place right here. And thats how I will start it off. It's Saturday July 1st 7:21 P.M. there are 2 young males working here the guy with the glasses is helpful and polite the other guy is rude no personality and a customer walks in and the guy continues to make his online order for a person who is not there yet and leaves the customer just waiting. He didn't even acknowledge the customer. Or greet nothing! Just rude. Anyways they had no chocolate chip cookies which is fine no big deal and no wheat bread I guess that's fine I guess. But my total is 5.28 I only have 10 dollars cash so I got my change back in literally change (quarters, nickels, dimes) lol idk what's going on here poor service ? and do not want to forget but my bread is rock hard so it's just a horrible experience all together will never be back here again. "Zero stars"-?
Atmosphere: 1
Service: 1
Warren Allen
Thoroughly enjoyed the extra care Valerie put into the experience today. Was expecting a subway sandwich- wrapped in a bag- nope! In a great way!! She put it in a boat, served it with napkins and chips- great presentation. Fantastic portioning and even creation for a consistent bite across the sandwich. Totally surprised me. Great job Valerie!
Atmosphere: 5
Food: 5
Service: 5
latasha cooper
I just even know what to say, at the end of the day my sandwich was a reck started off good but the young guy making my sandwich destroyed it!! Way to much mustard and I was like just spread it he puts more, the salt and pepper I think I got 1/2 of the shaker! Like I’m funny bout my food but I tried to remain chill and instead of snapping I just paid and left and got into my car and removed my veggies which was only lettuce and pickles and dumped it out side on the ground! I understand training but they acted slow, dead and just ready to go home i went in about 830! Enough time to handle your customers properly and still get things shut down!! Will not be returning I would love to send a pic
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Italian B M T
KATHY LANDRY
Not enough staff for lunch crowd the day we ate there.
Learning more each time I walk in there's something new I love it
Vegetarian options: Some just eat meat!!! But good veggies to pick
Kid-friendliness: Always room for that little one
Dietary restrictions: You can watch your intake and count your calories at the same time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie
Joel
Been eating here for a few years now and it's really good. Always nice employees and quick service.
Atmosphere: 5
Food: 5
Service: 5
Joel S
Been eating here for a few years now and it's really good. Always nice employees and quick service.
Maria walkinginFaith Mireles
Food is good and it's nice and clean . 1 of the workers in the evening shift on 7th street is always rude. Other wise okay .
Enrique Ferrari
Best customer service I ever experienced at a subway. The young Hispanic lady with the glasses was so sweet and wonderful to order with. She offered only the freshest options for all the food. Phenomenal!
I don't understand it. Been here several times and each time there's a man working here with his pants at his knees. He's wearing a belt so he's doing it on purpose. It's disgusting, I shouldn't know his underwear is red.
Will not return
Atmosphere: 5
Food: 5
Service: 1
Everytime I go there I never have to wait in line and my food is always good the best subway in town
Atmosphere: 5
Food: 5
Service: 5
We are ordered a footlong cookie, two soft pretzels, and two churros, and they all tasted funny. They tasted like they had cleaning chemicals on them, and my footlong cookie was severely undercooked and taste funny. Me and my husband both have severe stomach aches, and I was dizzy. I think we got food poisoning.
Always have my order ready when I get there!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
This store on the south side of bay city tx needs to be shut down!! We live close so we decided to try it again after previous issues trying to get served and messed up food orders. Well we will never go here again!! We ordered 2 footlongs, the beast, and the black forest ham . The beast was not the beast we have had before there was less meat on it than the other sandwich, and one triangle of cheese. It only had 2 small pieces of lettuce, payed extra for fresh mozzarella cheese and it was no where to be found, 1 and a half tomatoe slices, and had to hunt for the banana peppers, they didn't even toast it, and the finishing touch was all the mayonnaise and garlic sauce running out and dripping every where!! This was a 14 dollar sandwich. The black forest ham sandwich wasn't as bad off, we just had to find the 3 and a half pieces of meat that was also swimming in mayonnaise, it was not toasted either. We were hungry so we ate them, and now praying we wont get ill!!! I am so mad about this I could go on about past times of bad service and food, but , the end!
Atmosphere: 1
Food: 1
Service: 1
Great service. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Low Fat Milk
Omg this place right here. And thats how I will start it off. It's Saturday July 1st 7:21 P.M. there are 2 young males working here the guy with the glasses is helpful and polite the other guy is rude no personality and a customer walks in and the guy continues to make his online order for a person who is not there yet and leaves the customer just waiting. He didn't even acknowledge the customer. Or greet nothing! Just rude. Anyways they had no chocolate chip cookies which is fine no big deal and no wheat bread I guess that's fine I guess. But my total is 5.28 I only have 10 dollars cash so I got my change back in literally change (quarters, nickels, dimes) lol idk what's going on here poor service ? and do not want to forget but my bread is rock hard so it's just a horrible experience all together will never be back here again. "Zero stars"-?
Atmosphere: 1
Service: 1
Thoroughly enjoyed the extra care Valerie put into the experience today. Was expecting a subway sandwich- wrapped in a bag- nope! In a great way!! She put it in a boat, served it with napkins and chips- great presentation. Fantastic portioning and even creation for a consistent bite across the sandwich. Totally surprised me. Great job Valerie!
Atmosphere: 5
Food: 5
Service: 5
I just even know what to say, at the end of the day my sandwich was a reck started off good but the young guy making my sandwich destroyed it!! Way to much mustard and I was like just spread it he puts more, the salt and pepper I think I got 1/2 of the shaker! Like I’m funny bout my food but I tried to remain chill and instead of snapping I just paid and left and got into my car and removed my veggies which was only lettuce and pickles and dumped it out side on the ground! I understand training but they acted slow, dead and just ready to go home i went in about 830! Enough time to handle your customers properly and still get things shut down!! Will not be returning I would love to send a pic
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Italian B M T
Not enough staff for lunch crowd the day we ate there.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Learning more each time I walk in there's something new I love it
Vegetarian options: Some just eat meat!!! But good veggies to pick
Kid-friendliness: Always room for that little one
Dietary restrictions: You can watch your intake and count your calories at the same time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie
Been eating here for a few years now and it's really good. Always nice employees and quick service.
Atmosphere: 5
Food: 5
Service: 5
Been eating here for a few years now and it's really good. Always nice employees and quick service.
Food is good and it's nice and clean . 1 of the workers in the evening shift on 7th street is always rude. Other wise okay .
Best customer service I ever experienced at a subway. The young Hispanic lady with the glasses was so sweet and wonderful to order with. She offered only the freshest options for all the food. Phenomenal!
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