Ordered the carne Asada and meat was hard and not good at all. Friendly staff but quality of food wasn’t that good.
Atmosphere: 3
Food: 2
Service: 4
nasser qutmosh
Very nice job
Service: 5
Hugh Roberts
It's a damn shame when you call a business and can't talk to a damn person all voice automated. I'll never go there zero stars
Lorena Sanchez
Sent my niece to get 3 chicken bowls. These bowls had a good 3-4 pieces of chicken. If I wanted a vegetarian bowl I would have asked for one. Shameful
Food: 1
Mama Lynn Reviews
I’ve been a loyal customer at this location since it opened because of the consistent cleanliness of the prep and serving areas. Unfortunately, my recent experience was extremely disappointing.
I placed a carry-out order, and when I got home and opened my bowl, I found a piece of blond hair tangled in my guacamole 🤬. I immediately covered the bowl, returned to the restaurant, and explained what happened.
The cashier’s response was very nonchalant—she didn’t apologize and simply said, “We can make you another.” I declined and requested a refund, while also suggesting that hairnets be worn for better hygiene.
What made this even more concerning is that I was able to identify the staff member whose hair it likely was, as she was the only one with that hair color. She was serving food without a hairnet, and her hair was hanging forward outside of her cap while preparing food for me and other customers.
It’s frustrating when employees forget the importance of both food safety and customer service in this industry.
Atmosphere: 3
Food: 1
Service: 1
Maria Jose Galassi
I love chipotle, We stopped at this location on our way home from the beach, very good served and yummy 😋
Atmosphere: 5
Food: 5
Service: 5
Tommy Farnam
Good stuff
Atmosphere: 5
Food: 5
Service: 5
Leonardo Sanchez
When you have a business that’s supposed to open at a certain time, like in this case, they are supposed to be open at 10:45 AM, which means they should be open at 10:45 AM and not close at 11:00 AM, and not even apologize for us waiting outside when they open the door. It's called customer service. The store has to do better. Lots of us have a certain time for lunch and go back to work…
This was by far the worst experience I’ve ever had at a Chipotle. I placed my order through the app and made sure all my selections and notes were clearly specified. When I arrived at the drive-thru to pick it up, all of my sauces were missing.
Turns out, someone had placed the sauces in a separate bag but failed to include it with the main order. I didn’t realize this until I got home, so I had to drive all the way back just to get what should have been included in the first place. Before leaving the second time, I double-checked in my car — and still found that one of my sauces was missing.
That’s three trips for one order. Absolutely unnecessary and incredibly frustrating.
I’m highly disappointed with this location. This kind of carelessness is unacceptable. If your team can’t take a moment to double-check orders before handing them out, then something needs to change. I don’t plan on returning to this location, and I hope they seriously reevaluate how they handle mobile orders — because this was ridiculous. Especially when you’re hungry, this kind of experience just makes everything worse.
Atmosphere: 1
Food: 1
Service: 1
James Howard
Very expensive burritos. I have stopped going here for lunch.
Atmosphere: 4
Food: 4
Service: 4
Ghandi Haidar
This location was extremely unclean during my visit. Tables hadn't been wiped down, and the trash bins were overflowing with garbage and trays. I asked to speak with a manager, and an associate claimed she was the manager. I asked her to take a look at the trash bins, and when she saw the mess, she went silent for a moment before saying they hadn’t had time to clean because they were “busy.”
At that point, there were only two other customers in the store, and more than six employees working behind the counter. There was no rush, no line—just a clear lack of attention to basic cleanliness and responsibility. As per the food it was good the only thing i tried the Honey Chicken, however the associate failed to mention SPICY HONEY CHICKEN. Very disappointing experience.
Atmosphere: 1
Food: 3
Service: 1
Jael Gomez
The food was the best but the place was dirty and not clean the service was fine like any other but then we went to the fountain over flowed with ice the trash filled i even got a little upset so i made a comment enough for one of the workers at the cashier on there phone that the trash was over flowing
Atmosphere: 1
Food: 5
Service: 4
David Wilson
Food was good the restaurant was dirty and disgusting. No effort was made by the staff to clean tables or sweep the floor you had to clean your own table. The floor employees just stood there doing nothing and keeping this restaurant clean.
Doesn’t have aqua fresca.
Atmosphere: 3
Food: 1
Service: 3
Fast service and good food.
Atmosphere: 5
Food: 5
Service: 5
Ordered the carne Asada and meat was hard and not good at all. Friendly staff but quality of food wasn’t that good.
Atmosphere: 3
Food: 2
Service: 4
Very nice job
Service: 5
It's a damn shame when you call a business and can't talk to a damn person all voice automated. I'll never go there zero stars
Sent my niece to get 3 chicken bowls. These bowls had a good 3-4 pieces of chicken. If I wanted a vegetarian bowl I would have asked for one. Shameful
Food: 1
I’ve been a loyal customer at this location since it opened because of the consistent cleanliness of the prep and serving areas. Unfortunately, my recent experience was extremely disappointing.
I placed a carry-out order, and when I got home and opened my bowl, I found a piece of blond hair tangled in my guacamole 🤬. I immediately covered the bowl, returned to the restaurant, and explained what happened.
The cashier’s response was very nonchalant—she didn’t apologize and simply said, “We can make you another.” I declined and requested a refund, while also suggesting that hairnets be worn for better hygiene.
What made this even more concerning is that I was able to identify the staff member whose hair it likely was, as she was the only one with that hair color. She was serving food without a hairnet, and her hair was hanging forward outside of her cap while preparing food for me and other customers.
It’s frustrating when employees forget the importance of both food safety and customer service in this industry.
Atmosphere: 3
Food: 1
Service: 1
I love chipotle, We stopped at this location on our way home from the beach, very good served and yummy 😋
Atmosphere: 5
Food: 5
Service: 5
Good stuff
Atmosphere: 5
Food: 5
Service: 5
When you have a business that’s supposed to open at a certain time, like in this case, they are supposed to be open at 10:45 AM, which means they should be open at 10:45 AM and not close at 11:00 AM, and not even apologize for us waiting outside when they open the door. It's called customer service. The store has to do better. Lots of us have a certain time for lunch and go back to work…
Restaurantji Recommends
1 star rating!
This was by far the worst experience I’ve ever had at a Chipotle. I placed my order through the app and made sure all my selections and notes were clearly specified. When I arrived at the drive-thru to pick it up, all of my sauces were missing.
Turns out, someone had placed the sauces in a separate bag but failed to include it with the main order. I didn’t realize this until I got home, so I had to drive all the way back just to get what should have been included in the first place. Before leaving the second time, I double-checked in my car — and still found that one of my sauces was missing.
That’s three trips for one order. Absolutely unnecessary and incredibly frustrating.
I’m highly disappointed with this location. This kind of carelessness is unacceptable. If your team can’t take a moment to double-check orders before handing them out, then something needs to change. I don’t plan on returning to this location, and I hope they seriously reevaluate how they handle mobile orders — because this was ridiculous. Especially when you’re hungry, this kind of experience just makes everything worse.
Atmosphere: 1
Food: 1
Service: 1
Very expensive burritos. I have stopped going here for lunch.
Atmosphere: 4
Food: 4
Service: 4
This location was extremely unclean during my visit. Tables hadn't been wiped down, and the trash bins were overflowing with garbage and trays. I asked to speak with a manager, and an associate claimed she was the manager. I asked her to take a look at the trash bins, and when she saw the mess, she went silent for a moment before saying they hadn’t had time to clean because they were “busy.”
At that point, there were only two other customers in the store, and more than six employees working behind the counter. There was no rush, no line—just a clear lack of attention to basic cleanliness and responsibility. As per the food it was good the only thing i tried the Honey Chicken, however the associate failed to mention SPICY HONEY CHICKEN. Very disappointing experience.
Atmosphere: 1
Food: 3
Service: 1
The food was the best but the place was dirty and not clean the service was fine like any other but then we went to the fountain over flowed with ice the trash filled i even got a little upset so i made a comment enough for one of the workers at the cashier on there phone that the trash was over flowing
Atmosphere: 1
Food: 5
Service: 4
Food was good the restaurant was dirty and disgusting. No effort was made by the staff to clean tables or sweep the floor you had to clean your own table. The floor employees just stood there doing nothing and keeping this restaurant clean.
Atmosphere: 1
Food: 4
Service: 3
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