Dairy Queen
6431 Garth Rd, Baytown
(832) 695-2899
Recent Reviews
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The wait times are bad sometimes. I recommend the dipped cone.
Atmosphere: 3
Food: 3
Service: 2
Had food brought from drive through and was not near restaurant so I called however, number on receipt is not in service. My order was incomplete.
Atmosphere: 1
Food: 1
Service: 1
Went to the location today around 1:30pm was asssited by another female cashier they stated they do not take coupons from the Dairy Queen application . I advised them if it’s a repeated issue that why have they done anything to assist I asked the lady in the video what her name was refused to give it to me so I can address customer service an the GM for the store location had an attitude an a lack to assist a customer ! If you work for Dairy Queen you must follow there policies you don’t own the store you must treat everyone with respect having other workers not talk to me into assisting me in the situation that you couldn’t be professional ! YES IM STILL CALLING CORPORATE ! An yes I’m still contacting the regional manager ! An I will be filling a complaint with customer service ! I just moved to the area definitely not good for business cause word of mouth does work an it will cost you for how you treated me today ! A simple escalation because you refused to assist me when I asked for the inforamtion a per the ADA a persons with disability will be filing a complaint a showing them the whole video wich I recorded ! Definitely doesn’t need to be in management with that type of unprofessionalism !
Atmosphere: 1
Food: 1
Service: 1
So I just found out that they started to close at 9:50pm
They forgot one of my orders had to go back for it. The food was over cooked. Terrible service. Never again go to the one on Garth across from HEB
Food: 1
Service: 1
I pulled up at 9:30 and they were obviously open but the person working the window said kitchen was closed , only ice cream. Makes no scence.
Atmosphere: 1
Service: 1
Went inside and ordered food to go. The cashier she was African American with locs in her hair had the best attitude she was so nice and while I was waiting she brought out others food to their tables instead of them having to get up which is a nice touch. The cooks were making food cooked to order including mine. The chicken strip basket was fresh and hot fries too. This is the 2nd time I have been at this location , but this location is hands down the best one I have been to in the Houston area. If I ever want Dairy Queen this is the one I will be going to nice staff and hot and fresh food. - October 2025
Atmosphere: 5
Food: 5
Service: 5
I have ALWAYS LOVED Dairy Queen!!! On my way back to Dallas from Stowell, Texas and as usual, I was not disappointed.
Atmosphere: 5
Food: 5
Service: 5
Stood waiting to order. Worker walked past us and ignored us. Another lady walked in to order. Still waiting. More people walked in to order and not one person adressed any of us
1:15 Saturday Sept 13
Service: 1
Great hamburger and shakers
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered the bacon burger combo. Super disappointed clearly the burger was put in the microwave and probably sat for awhile. Highly, disappointed.
The employees need to have respect for the customers cussing in front of customers
Food is always great and service is even better.
I asked for a bacon cheeseburger 20 minutes ago and this is what I got for bacon, manager can I get a refund or something or a free meal?
My go to soft spot. Brings back childhood memories every time. THE ORANGE SHAKE IS delicious.
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