Last time we were in, we ordered cups and after they handed them to us they told us they were out of spoons. Crazy! With a wal mart Next door you would think they could run and grab some until their shipment comes in. SMH
Nancy L.
Best ice cream anywhere. Love their wide selection of mix-ins and toppings, too. This place is addictive!
Matthew V.
Stopped in for ice cream despite the reviews, it was excellent. We had 5 of us and everyone loved their ice cream. I got a chocolate strawberry shake and it was gone before we got back to camp!
Melissa Dawn
I came a few days ago and bunch of the employees were out back and when I came in and got my ice cream the sprinkles were stale and my mother in law asked for 3 cookies and got only 1. This was all the afternoon shift. I didn’t know they run a teenager circus.
DAVID Rodriguez
Employees handling money and broom before they served(not wearing gloves)the ice cream
Monique Luevano
Absolutely great service at the Mont Belvieu 146 location. I would like to add the gentleman Josh went above and beyond to give me the best customer service ever. I'm allergic to berries so he offered to go to the back to get a new untouch ice cream container and a new unused scoop to serve me ice cream. I've been to many ice cream shops and none would ever offer this. For once I could enjoy an ice cream cone with my family at an ice cream shop. A moment truly I thought wouldn't ever get to enjoy. Hands down best ice cream shop service. I will continue to return. Amazing training and my hats off to the owner and bosses for training such amazing employees.
Caleb M.
I read the previous two comments before going, thinking maybe they were just people that like to complain aka 'Karen's'. But they are 100% right, also how does a creamery not have cream? Thanks Biden.
eddieb43
It was very busy today and there's no in shop dining yet
Aubrey Goff
A dream come true! Cookies and the best ice cream ever? I think yes.
Mrbie23
I love the cookies and ice cream from here! I would recommend :)
Great ice creams, experience loved it. Service was great too .
FJ J
Love this location! Great job on cookie decoration
Dhvani
The staff visibly groans every time you enter and gets mad at you when you order and act like they’re doing you a favor by giving you your food.
Peyton L.
Great ice cream, but awful service. Closed at 10 and walked in at 9:40 and was told I could not stay to eat. Payment service was down so my card was manually put in the computer and was charged twice. Good food but an awful experience.
Last time we were in, we ordered cups and after they handed them to us they told us they were out of spoons. Crazy! With a wal mart Next door you would think they could run and grab some until their shipment comes in. SMH
Best ice cream anywhere. Love their wide selection of mix-ins and toppings, too. This place is addictive!
Stopped in for ice cream despite the reviews, it was excellent. We had 5 of us and everyone loved their ice cream. I got a chocolate strawberry shake and it was gone before we got back to camp!
I came a few days ago and bunch of the employees were out back and when I came in and got my ice cream the sprinkles were stale and my mother in law asked for 3 cookies and got only 1. This was all the afternoon shift. I didn’t know they run a teenager circus.
Employees handling money and broom before they served(not wearing gloves)the ice cream
Absolutely great service at the Mont Belvieu 146 location. I would like to add the gentleman Josh went above and beyond to give me the best customer service ever. I'm allergic to berries so he offered to go to the back to get a new untouch ice cream container and a new unused scoop to serve me ice cream. I've been to many ice cream shops and none would ever offer this. For once I could enjoy an ice cream cone with my family at an ice cream shop. A moment truly I thought wouldn't ever get to enjoy. Hands down best ice cream shop service. I will continue to return. Amazing training and my hats off to the owner and bosses for training such amazing employees.
I read the previous two comments before going, thinking maybe they were just people that like to complain aka 'Karen's'. But they are 100% right, also how does a creamery not have cream? Thanks Biden.
It was very busy today and there's no in shop dining yet
A dream come true! Cookies and the best ice cream ever? I think yes.
I love the cookies and ice cream from here! I would recommend :)
Restaurantji Recommends
Great ice creams, experience loved it. Service was great too .
Love this location! Great job on cookie decoration
The staff visibly groans every time you enter and gets mad at you when you order and act like they’re doing you a favor by giving you your food.
Great ice cream, but awful service. Closed at 10 and walked in at 9:40 and was told I could not stay to eat. Payment service was down so my card was manually put in the computer and was charged twice. Good food but an awful experience.
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