Placed my order through the app then went thru the drive thru to pick it up. I was asked to park and told they were packing it up then. After being parked for over 10 minutes I walked inside to find out that my food was packaged and set on the shelf. Got home and there was hardly any chicken in my bowl it was basically all rice.
Atmosphere: 4
Food: 5
Service: 2
Ms. Keyaira Saunders
I stopped by this Panda Express on my lunch break and was really disappointed with my experience. I ordered a meal and was told they didn’t have any fried rice ready, and that I would need to wait about 7 minutes for fresh rice. I understand that food needs to be cooked fresh, but this was inconvenient because I’m limited on time during my break.
I politely asked Edgar G. if they could offer a small courtesy item, like a drink or a spring roll, for the delay, and was told I would still have to pay for everything and that nothing would be complimentary. For a fast food restaurant, I expected quicker service and a little more consideration for the inconvenience. Unfortunately, this visit did not feel like good customer service, and I left not feeling appreciated as a guest.
TxSushilover
Yolanda messed up the order as she rushed to get the next guest behind me...as she knew them. Food always good, but needs better service.
Atmosphere: 4
Food: 5
Service: 2
Clarii 714
Smells good when u go inside but the food was horrible I haven’t came to panda in forever and I was craving it and I was very disappointed even my toddler who likes everything wasn’t eating so for 29 dollars I will never come back again everything didn’t have good tastes and was way over cooked
I had the worst night ever! The broccoli was spoiled , the chow mein was gross! Everything was gross. Dont spend your money here and save your stomachs 0/10
Atmosphere: 2
Food: 1
Service: 2
Giselle Rosas
Ordered the walnut shrimp and the person taking our order checked and confirmed there was enough for a large. Opened the box of walnut shrimp and saw the box was filled half way. Took a picture and compared it to the large order of orange chicken we had also ordered.
TRASH. I go through drive through to get my food &’ usually there’s a wait on the chicken. Whatever, I pull to the side &’ wait 20 minutes before I went inside MYSELF to get my drive thru order. Then they want to argue and give me excuses. There’s no excuses for that when if I never went it I’d probably still be sitting there!!
Atmosphere: 1
Food: 1
Service: 1
Carol Bernard
It was wonderful
Atmosphere: 5
Food: 5
Service: 5
Nicole Ponce
Maria was so rude for NO REASON! The rest of the team were great.
Atmosphere: 4
Food: 5
Service: 2
Jorge Iraheta
Waited for over 10 minutes to just pay after ordering. Cashier attended someone else before me who had just placed an order, by the time I got to eat the food was already cold. Very disrespectful
Atmosphere: 4
Food: 2
Service: 1
Sherry Roberts
Went thru the drive thru and the girl taking the order kept interrupting while I was trying to order. We order a plate and a bowl. The bowl barely had any food in it, when usually it's filled up. Definitely didn't get our money's worth.
Placed my order through the app then went thru the drive thru to pick it up. I was asked to park and told they were packing it up then. After being parked for over 10 minutes I walked inside to find out that my food was packaged and set on the shelf. Got home and there was hardly any chicken in my bowl it was basically all rice.
Atmosphere: 4
Food: 5
Service: 2
I stopped by this Panda Express on my lunch break and was really disappointed with my experience. I ordered a meal and was told they didn’t have any fried rice ready, and that I would need to wait about 7 minutes for fresh rice. I understand that food needs to be cooked fresh, but this was inconvenient because I’m limited on time during my break.
I politely asked Edgar G. if they could offer a small courtesy item, like a drink or a spring roll, for the delay, and was told I would still have to pay for everything and that nothing would be complimentary. For a fast food restaurant, I expected quicker service and a little more consideration for the inconvenience. Unfortunately, this visit did not feel like good customer service, and I left not feeling appreciated as a guest.
Yolanda messed up the order as she rushed to get the next guest behind me...as she knew them. Food always good, but needs better service.
Atmosphere: 4
Food: 5
Service: 2
Smells good when u go inside but the food was horrible I haven’t came to panda in forever and I was craving it and I was very disappointed even my toddler who likes everything wasn’t eating so for 29 dollars I will never come back again everything didn’t have good tastes and was way over cooked
Atmosphere: 3
Food: 1
Service: 5
Honey walnut shrimp is sooooo good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Honey Walnut Shrimp, Cream Cheese Rangoons
I had the worst night ever! The broccoli was spoiled , the chow mein was gross! Everything was gross. Dont spend your money here and save your stomachs 0/10
Atmosphere: 2
Food: 1
Service: 2
Ordered the walnut shrimp and the person taking our order checked and confirmed there was enough for a large. Opened the box of walnut shrimp and saw the box was filled half way. Took a picture and compared it to the large order of orange chicken we had also ordered.
Took forever
Atmosphere: 4
Food: 4
Service: 3
Not enough employees for especially at lunch hour
Atmosphere: 4
Food: 4
Service: 2
Kind staff, tasty food!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
TRASH. I go through drive through to get my food &’ usually there’s a wait on the chicken. Whatever, I pull to the side &’ wait 20 minutes before I went inside MYSELF to get my drive thru order. Then they want to argue and give me excuses. There’s no excuses for that when if I never went it I’d probably still be sitting there!!
Atmosphere: 1
Food: 1
Service: 1
It was wonderful
Atmosphere: 5
Food: 5
Service: 5
Maria was so rude for NO REASON! The rest of the team were great.
Atmosphere: 4
Food: 5
Service: 2
Waited for over 10 minutes to just pay after ordering. Cashier attended someone else before me who had just placed an order, by the time I got to eat the food was already cold. Very disrespectful
Atmosphere: 4
Food: 2
Service: 1
Went thru the drive thru and the girl taking the order kept interrupting while I was trying to order. We order a plate and a bowl. The bowl barely had any food in it, when usually it's filled up. Definitely didn't get our money's worth.
Food: 1
Service: 1
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