Some of the WORST CUSTOMER SERVICE its always this old black rude lady. She wears a face mask and is demanding, talks over you, and you will be rushed to create your sandwich you’re paying for. If you complain the manager Maria will hear you out but do little to nothing about the situation. The rude black lady will proceed to yell and curse at you. While Maria does nothing to defuse the situation just let’s her staff curse and flick people off.
Food: 1
Grey Scott
I ordered online at this location. The order went through and my money was happily taken by this company, but apparently they aren't receiving tickets, and my order didn't go through on the stores end. They still wouldn't make my order, even though I had a digital receipt with the location name and items on hand. I will never be eating from this establishment ever again, nor will I ever recommend. Customer service and company policy is the utmost dissatisfying.
Atmosphere: 1
Service: 1
Jenny Gump
Wow so I have a bogo free offer and they won't accept it even tho they are on the list to accept it. The girl was very rude, said she would call her manager but never did
Atmosphere: 1
Food: 1
Service: 1
Kenneth Scott Gilbert
Trash location. Went in to get a foot long club and the i have had the worst experience. Stay away from this location. Nice little chat with the health department and corporate office. Racist employees and poor experience.
Atmosphere: 1
Food: 1
Service: 1
Emma Johnson
Amazing customer service! Very clean!
Atmosphere: 5
Food: 5
Service: 5
Tyler Barton
Isaiah took care of me 10 times over answered every question professionally, everytime I come here Isiah takes care of me, he needs a promotion asap!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Stephanie Potts
Just bad service and rude
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Sandwich
Anthony Ramos
Love coming here the workers are great and they make my sandwich great all the time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
jeremiah goodnight
Great place
Atmosphere: 5
Food: 5
Service: 5
Michelle Perez
Customer service was bad the lady that was one the food line was RUDE will never no back Houston/Pasadena Subway have much better Customer service
Some of the WORST CUSTOMER SERVICE its always this old black rude lady. She wears a face mask and is demanding, talks over you, and you will be rushed to create your sandwich you’re paying for. If you complain the manager Maria will hear you out but do little to nothing about the situation. The rude black lady will proceed to yell and curse at you. While Maria does nothing to defuse the situation just let’s her staff curse and flick people off.
Food: 1
I ordered online at this location. The order went through and my money was happily taken by this company, but apparently they aren't receiving tickets, and my order didn't go through on the stores end. They still wouldn't make my order, even though I had a digital receipt with the location name and items on hand. I will never be eating from this establishment ever again, nor will I ever recommend. Customer service and company policy is the utmost dissatisfying.
Atmosphere: 1
Service: 1
Wow so I have a bogo free offer and they won't accept it even tho they are on the list to accept it. The girl was very rude, said she would call her manager but never did
Atmosphere: 1
Food: 1
Service: 1
Trash location. Went in to get a foot long club and the i have had the worst experience. Stay away from this location. Nice little chat with the health department and corporate office. Racist employees and poor experience.
Atmosphere: 1
Food: 1
Service: 1
Amazing customer service! Very clean!
Atmosphere: 5
Food: 5
Service: 5
Isaiah took care of me 10 times over answered every question professionally, everytime I come here Isiah takes care of me, he needs a promotion asap!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Just bad service and rude
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Sandwich
Love coming here the workers are great and they make my sandwich great all the time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Great place
Atmosphere: 5
Food: 5
Service: 5
Customer service was bad the lady that was one the food line was RUDE will never no back Houston/Pasadena Subway have much better Customer service
Restaurantji Recommends
Wheelchair accessibility: Accessible wheelchair parking.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Grilled Chicken
Bad customer service not fresh
Atmosphere: 1
Food: 1
Service: 1
Always new people
Atmosphere: 4
Food: 4
Service: 4
Protein bowl was super fresh love it
Every time my adult son eats here for lunch he gets sick and sent to er… certainly hope y’all are following good safety guidelines! And
Atmosphere: 1
Food: 1
Service: 1
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