Subway

4404 S Farm-to-Market 565 Rd, Baytown
(281) 573-2800

Recent Reviews

Sort by
John Hall

Always fresh. Always great service.

Atmosphere: 5

Food: 5

Service: 5

Leah Hare

Friendly staff and good food

Atmosphere: 5

Food: 5

Service: 5

Daddy Rob Frazier

We order food from here a lot. Most times it is spot on. Every now and then they miss. I have noticed that the employees do not wear hats or hairnets. I will continue to eat here because the food is generally good.

Atmosphere: 5

Food: 4

Service: 4

Matthew Bass

Absolutely the worst subway, staff are nasty and rude. They put the wrong meat on my sandwich then got mad and slammed the meat in the trash.
Unreal behavior from service restaurant.

Shaylee Welsh

Went to get subway at 9:45 pm last night- they had already started closing and was unable to make a sub when they close at 10. Lady was nice about it but still.

Stephen Solo davis

Very rude Mexican woman! Was singing and listening to Spanish way to loud ! Had me stand there and wait for my mobile order for ten mins while she made other people’s sandwich. Then gave me attitude ! At least there are a subway on every corner.

Atmosphere: 1

Food: 3

Service: 1

Chris Johnston

Ordered a 12” Titan Turkey and 6” BLT thru DoorDash. The Titan Turkey was missing the onions and the BLT had turkey on it, instead of bacon. Everything was correct on the receipt, which means they had the correct instructions in front of them. Not the first tim this has happened at this Subway. How hard is it to read an order and put the right ingredients on the sandwich?

Food: 1

Ardi

The best subway

Atmosphere: 5

Food: 5

Service: 5

Jennifer Loftin Groth

Stopped in and despite being out of bread, Amanda made an awesome suggestion a d turned my experience positive.

RaulazZz Ramos

I had a really disappointing experience at this Subway. The lady with red-purple dyed hair working there barely acknowledged me and seemed uninterested in helping. Despite me greeting her twice, she only asked, "What kind of bread?" without saying hello. It might seem like a small thing, but it's important for a business to make a good first impression. Throughout the ordering process, she rushed me even though my sandwich was still being made and there were no other customers in the restaurant. When I commented on her rush, she mentioned that she had a lot of things to do in the back and didn't seem to prioritize the customer. I asked, isnt the customer always first. To which she replied “ I think so... No... Not here...”
She also refused to tell me who the manager was and refused to give me a number to call, saying they didn't have a phone. She even mentioned that she wasn't from that branch. It's really disappointing when employees like her are allowed to interact with customers. I normally don't judge a place by its reviews, but maybe I should have in this case. The reviews for this place mention poor customer service and food quality. I wasn't expecting a gourmet experience, but at the very least, I was hoping for friendly service. I hope this feedback reaches the employee and inspires them to make an effort next time.

If any management sees this, please reach out to me.

Atmosphere: 1

Food: 3

Service: 1

Maria

I was just in there and the young lady that was there helped me out so much very respectful thank you subway for hiring amazing people

Atmosphere: 5

Food: 5

Service: 5

Phoeby McCarley

We ordered a footlong "The Philly", I asked if we could change the cheese. That was it, assuming the onions and peppers would be added to the meat. I did not pay attention because I was ordering "the philly". My mother got additional items on hers. We open our "Philly" to find cheese and meat. I took my half asked where were the peppers and onions? I was told "I did not ask for them." We went back several times, I should not have to ask for them, I ordered the Philly. Both girls were arguing with me. We were charged $18 for bread, cheese and meat! I WILL NOT VISIT THIS LOCATION AGAIN. I should have looked at the reviews before we entered this location.

Atmosphere: 3

Food: 1

Service: 1

Abby Kitchen

service is absolutely terrible. get ignored right when you walk in. had to wait a legit 8 min for the lady to even talk to me. i’ll never come back here until those three ladies are fired.

Atmosphere: 1

Food: 5

Service: 1

amanda falke

Great location best around!!!

Atmosphere: 5

Food: 5

Service: 5

Monika Sandridge

Worst customer service ever. The heavy set middle aged Hispanic lady ( I believe her name is Maria) is extremely rude. She sighs when you walk in, doesn’t acknowledge you, and even makes a face as if she is so annoyed that you entered a place of business and expected service. Management really needs to get rid of this woman. According to other reviews, I’m not the only one who has experienced this. I refuse to go to this location which is unfortunate since it is close. I also emailed the corporate office to report her, but they never reached back out to me after 2 attempts to get in contact with them. Their customer service is right up there with Maria’s!!

Atmosphere: 1

Food: 1

Service: 1

Loading...