Whataburger

4975 East Fwy, Baytown
(281) 421-0371

Recent Reviews

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Trini Richard

The night shift service is terrible they take 30 plus minutes to make 2 meals most of the workers have bad attitudes and are rude we ordered it online for pick up and picked asap and it said it would be ready in 5-7 minutes I’ve been stilling here for 35 minutes waiting on my food if I could give it 0 stars I would do not come to this location

Atmosphere: 1

Food: 2

Service: 1

Myce Johnson

Enjoy it

Atmosphere: 5

Food: 5

Service: 5

Sarah Del valle

I ordered in the drive through and a lady named Jessica was so nice and respectful.
Great customer service and friendly. I’ll definitely come again!

Atmosphere: 5

Food: 5

Service: 5

Emanuel Rojas

Great food and service my meal came out quick after I put in a mobile order

Atmosphere: 5

Food: 5

Service: 5

Gilbert Garcia

Man this location used to be my spot!
The last two weeks have let me down, I ordered breakfast one week and the order was wrong. I just got lunch now, I ordered through the app for curbside, got there I was waiting for 20 minutes for my food to be brought out and it still didn't come. I went inside to go ask about it and it had been sitting there just hanging out the whole time. By the time I got it everything was cold and disgusting. I just ended up throwing it away. I don't think I'll be giving them my business anymore.

Food: 3

Service: 1

Tauhid2010

Whataburger is a Texas favorite known for big, flavorful burgers made fresh to order. The menu offers plenty of options, from classic combos to breakfast items served late. Portions are generous, fries are crispy, and service is friendly and efficient. Open late with a casual, welcoming vibe, it’s a reliable stop for a satisfying meal any time of day.

Atmosphere: 5

Food: 5

Service: 5

Brenda E Ellis

⭐ Extremely Disappointing Experience
I ordered a #2 Large combo, all the way with cheese, a large root beer, and mayonnaise on both sides of the bun. What I received was honestly very disappointing.
The burger was wrapped poorly and came out plain and dry — no mayonnaise, no cheese, no pickles, nothing that I asked for. The bun was hard, the fries were noticeably small, and the root beer tasted like nothing but carbonated brown water 🤮.
To make matters worse, the meat was pink, which is completely unacceptable and a serious food safety concern.
When I politely let the staff know that my order was wrong and mentioned the issue with the burger, I was met with attitude instead of concern or an apology. Nothing was fixed, and no effort was made to make it right.
I’ve come to expect much better from Whataburger, but this visit was a total letdown. Poor food quality, incorrect order, and unprofessional customer service made this an experience I won’t forget — for all the wrong reasons.

Food: 1

Service: 1

Diana Maldonado Wilson

Drove through. Food always made fresh to order. Can't go wrong!

Atmosphere: 3

Food: 4

Service: 4

Amboy Roy

Exactly how does a burger bun fall apart??? stay away!

Atmosphere: 2

Food: 2

Service: 1

Jessie

They arebthe best very well and respectful and mrs tammarra is the best front house manger ever she has great hospitality i wouldnt eat from no where else

Atmosphere: 5

Food: 5

Service: 5

Kevin Camese

This whataburger is away clean an there customer service is great

Atmosphere: 5

Food: 5

Service: 5

Susana Pérez

Every time I go to the restaurant the employees are very nice people.
my food is super delicious and correct.
Clean restaurant and smell clean.

Atmosphere: 5

Food: 5

Service: 5

damien

Amazing foodddddd

Atmosphere: 5

Food: 5

Service: 5

Madison Morales

Service was amazingly fast and friendly!

Atmosphere: 5

Food: 5

Service: 5

David PerezYperez

Food is fresh, atmosphere got 4 stars just due to local environment. Place is clean service one the other hand could use some good polishing up. Over all, I can't complain.

Atmosphere: 4

Food: 5

Service: 3

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