I visit the place once a week and I have always seen how one of the cashiers is rude and despotic and makes fun of how Hispanic people pronounce the words when ordering the donuts, she is not friendly at all and it is uncomfortable to witness making fun of her just because there are people who do not speak English 😡
Atmosphere: 1
Food: 3
Service: 1
Tammy Tam
I've been a fan of dunkin donuts for years. I must say this location is one of the worst I've ever been to. This location lacks customer service and I definitely will not be returning to this location. Customer service is everything in America. It can either drive your business or destroy it. I will be taking my hard earned American dollars elsewhere.
JJ Molina
This location, lacks customer service decency atmosphere. My husband called me in tears from the parking lot because all he wanted after the first half of his hard shift was a Dunkin’ Donuts coffee on his lunch break the barista watch the door gets slammed on his face. Watch the door be slammed on him by a homeless person get knocked all over him, All over the floor, she didn’t offer to remake it or even help him with napkins. She watched, laughing and snickering. You think somebody would remake it having Customer service Skills or decency you have to make another one. It wasn’t our fault. You can purchase other one This store lacks human decency, customer service skills cleanliness in class. I will never go back to another Dunkin’ Donuts not even a Sabrina Carpenter herself asked me to you have lost two lifelong Dunkin costumers
Atmosphere: 1
Food: 1
Service: 1
Laurel Watson
Dunkin' Donuts consistently delivers quick and satisfying coffee and snacks. The coffee is always fresh, and the donuts are delicious with a wide variety of flavors to choose from. Service is generally fast and friendly, even during busy hours. Occasionally, my order isn’t exactly right, but overall, it’s a reliable spot for a morning pick-me-up or a quick treat. It's not the cleanest, but they seem to have a lot of foot traffic, so I guess this is to be expected (dirty floor mats upon entry )
Atmosphere: 3
Food: 4
Service: 4
Tom Chung
Same as every dunkin... Great coffee and average donuts.. don't need to expect more of less of this franchise
Atmosphere: 4
Food: 4
Service: 3
Jacqueline Dimas
Atmosphere Toxic Paola the cashier was so Rude First and Last time visiting this place on Sunday 5:00pm hopefully she figures out how to learn to be nice and provide the best experience for clients Totally bad experience on Bellaire👎🏻👎🏻👎🏻👎🏻
Mariangel Gudiño
The best coffee, they are very fast, very kind
Atmosphere: 5
Food: 5
Service: 5
Angy
I always order online for the convenience and close by. The ONE time I decide to go in and tell the manager the Hispanic lady my drink taste bad she gives me a RUDE attitude!!!!! Then says ask the other girl to fix the drink!!!. The entire staff is so RUDE TERRIBLE customer service!!!! Including the indian manager. PLEASE hire new people and train them how to act. I'm going to do a formal complaint on this location.
Atmosphere: 1
Food: 1
Service: 1
Joaquin Escobedo
Everything is good on time the food is great.service great, Atmosphere great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sandwich, Bagel
Anthony Zhu
Polite staff, clean bathroom
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Cold Coffee with Ice Cream and Donut, Bagel, Bacon Egg and Cheese
My iced vanilla coffee was perfect, the bacon egg and cheese bagel was delicious but my hash browns were mushy and didn’t taste good at all could’ve been better. Thank you
I visit the place once a week and I have always seen how one of the cashiers is rude and despotic and makes fun of how Hispanic people pronounce the words when ordering the donuts, she is not friendly at all and it is uncomfortable to witness making fun of her just because there are people who do not speak English 😡
Atmosphere: 1
Food: 3
Service: 1
I've been a fan of dunkin donuts for years. I must say this location is one of the worst I've ever been to. This location lacks customer service and I definitely will not be returning to this location. Customer service is everything in America. It can either drive your business or destroy it. I will be taking my hard earned American dollars elsewhere.
This location, lacks customer service decency atmosphere. My husband called me in tears from the parking lot because all he wanted after the first half of his hard shift was a Dunkin’ Donuts coffee on his lunch break the barista watch the door gets slammed on his face. Watch the door be slammed on him by a homeless person get knocked all over him, All over the floor, she didn’t offer to remake it or even help him with napkins. She watched, laughing and snickering. You think somebody would remake it having Customer service Skills or decency you have to make another one. It wasn’t our fault. You can purchase other one This store lacks human decency, customer service skills cleanliness in class. I will never go back to another Dunkin’ Donuts not even a Sabrina Carpenter herself asked me to you have lost two lifelong Dunkin costumers
Atmosphere: 1
Food: 1
Service: 1
Dunkin' Donuts consistently delivers quick and satisfying coffee and snacks. The coffee is always fresh, and the donuts are delicious with a wide variety of flavors to choose from. Service is generally fast and friendly, even during busy hours. Occasionally, my order isn’t exactly right, but overall, it’s a reliable spot for a morning pick-me-up or a quick treat.
It's not the cleanest, but they seem to have a lot of foot traffic, so I guess this is to be expected (dirty floor mats upon entry )
Atmosphere: 3
Food: 4
Service: 4
Same as every dunkin... Great coffee and average donuts.. don't need to expect more of less of this franchise
Atmosphere: 4
Food: 4
Service: 3
Atmosphere Toxic Paola the cashier was so Rude First and Last time visiting this place on Sunday 5:00pm hopefully she figures out how to learn to be nice and provide the best experience for clients Totally bad experience on Bellaire👎🏻👎🏻👎🏻👎🏻
The best coffee, they are very fast, very kind
Atmosphere: 5
Food: 5
Service: 5
I always order online for the convenience and close by. The ONE time I decide to go in and tell the manager the Hispanic lady my drink taste bad she gives me a RUDE attitude!!!!! Then says ask the other girl to fix the drink!!!. The entire staff is so RUDE TERRIBLE customer service!!!! Including the indian manager. PLEASE hire new people and train them how to act. I'm going to do a formal complaint on this location.
Atmosphere: 1
Food: 1
Service: 1
Everything is good on time the food is great.service great, Atmosphere great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sandwich, Bagel
Polite staff, clean bathroom
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Cold Coffee with Ice Cream and Donut, Bagel, Bacon Egg and Cheese
Restaurantji Recommends
Everything best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Delicious place
The breakfast sandwiches are so good! I really love the bagel bites too!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sandwich, Bagel, Iced Latte
My iced vanilla coffee was perfect, the bacon egg and cheese bagel was delicious but my hash browns were mushy and didn’t taste good at all could’ve been better. Thank you
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Bagel
Gave me burnt toast. Was so sad at work.
Food: 1
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