Jimmy John's
5124 Bissonnet St, Bellaire
(713) 662-0056
Recent Reviews
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Mannnnn!! I honestly only gave it 2 stars bc I had my Italian nightclub toasted (which I had never done before, but I always order this sandwich) & it totally took the flavor right out of the meats. I gotta go back and order it the regular way. Whyyyy did I mess with something that was already great!?🥺
Atmosphere: 5
Food: 2
Service: 5
employees need training on cleanliness. Guy was moping the floors as we came in. Did not wash hands and put on gloves and started making sandwiches. The second employee blew onto the gloves before she put them on. BOTH gross if you ask me. Will not visit this location unless there is nothing open.
Atmosphere: 2
Food: 1
Service: 2
Great sandwiches and lettuce wraps ?
Atmosphere: 5
Food: 5
Service: 5
Good but someone took my online/app order and the cashier suggested I take their Turkey I stead of my Roast Beef.
Atmosphere: 4
Food: 5
Service: 4
Can't beat the service the staff was remarkable!!!
Atmosphere: 5
Food: 5
Service: 5
Customer service was good restaurant was clean did not like that I had to park in the back of the restaurant
If I could rate this Jmmy John’s in the negative I swear I would. I’ll start by saying my s/o and I LOVE Jimmy Johns. For us, it’s one of those places you can’t have all the time though, or it won’t be the same. Firstly, upon walking in it had a very off putting smell that we thought was maybe probably just the bathroom, but the further we walked into the facility the smell deepened. Secondly, there was a guy at the drink machine getting a drink, who we assumed was just another guest until we seen him walk behind the register. There were 2 guys and a Spanish woman and NONE OF THEM GREETED US, looked at us, asked if we needed help with anything or nothing. I came not only with my s/o, but 2 others as well and even though they didn’t greet us or even look at us we all browsed the menu and asked one another what we were getting. Eventually, we all at the same time agreed we didn’t even want the food anymore, as bad as we initially did, because of just how uncomfortable we felt. I wouldn’t feel okay having someone make my food while practically acted as if I wasn’t even standing there. Their body language, actions and overall ignoring made us feel as if they had zero intentions on ever saying anything to us. One guy played with the receipt paper in the terminal and never looked up one time. We are all African American and if this is what racism felt like back in the day, we surely experienced it. It was so obvious that we were purposely ignored and how intentional it was. I haven’t felt unwelcome or uncomfortable the way I did ever in my life before. The pictures attached to the review are how they remained during our ENTIRE duration of being inside the center. Never will I EVER come back here again. Management needs to get an entirely new crew, because this just wasn’t cool. An African American lady and her granddaughter walked in as we walked out and my initial thought was to give her a heads up, but I just went about my day. To love a place so much and receive this type of treatment is very disheartening, but I’m forced to believe this is normal behavior, because they had no shame. Worst JJ’s ever!!!
Atmosphere: 1
Service: 1
Just tried to order delivery. Apparently they don't deliver 1.4 miles from the location.
At this location the man taking our order was extremely rude. He groaned when his coworker asked him to write down our order. He mumbled everything he asked and was communicating pretty aggressively. When my friend asked him to repeat something he asked and yelled the question back at her irritated. He then snatched the receipt and handed it to her after rolling his eyes. He then went right back to going on his phone. Super rude. Worst cashier I’ve ever met.
Atmosphere: 4
Food: 4
Service: 1
The only thing I don’t like is how little the Jimmy John Jr sandwiches is, you take (1) one bite of the Jimmy John Jr and it’s over. It’s so little. Otherwise everything is great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very rude staff, I walked inside the staff didn't came to me and ask for my order, I said HI they didn't even answer, one
Service: 1
I'll start by saying that I do Love Jimmy John's sandwiches. That being said, this has to be one of the tastiest locations I have been to. They have great tasting food, and quite friendly staff here at this location. The dine-in area is also really neat looking.
I'll start by saying that I do Love Jimmy John's sandwiches. That being said, this has to be one of the tastiest locations I have been to. They have great tasting food, and quite friendly staff here at this location. The dine-in area is also really neat looking.
Atmosphere: 5
Food: 5
Service: 5
Not open during hours posted on here
Sandwiches are great and service was quick.
Atmosphere: 5
Food: 5
Service: 5
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