Worst service I have ever received. Called 12 times no answer. Website was not working properly. Came into the location and they had no customers and said they are choosing not to answer calls and somehow I’m still waiting on my order. Talked to the manager and she informed me that’s just how it is and if I have a problem that’s too bad.
Atmosphere: 1
Food: 3
Service: 1
Marina Garcia
I did have an issue with my food after waiting 30 min for food. Was missing my sauce on wings, but a young man named Mateo went above and beyond. Mateo was very friendly, no attitude like some employees do, he made it rite. Thank you
Atmosphere: 5
Food: 5
Service: 5
isaiah The anime ost collector
Honestly both temple and Belton suck. But the temple one is better.
Atmosphere: 1
Food: 1
Service: 1
Allister Dominguez
When i walked in, only two (2) employees running the kitchen. 11 customers waiting....out of tge back come out 6 more employees. Finally. Fix it !!!
Atmosphere: 1
Food: 3
Service: 1
Dominga Hernandez
Omg absolutely
Atmosphere: 5
Food: 5
Service: 5
Morgan Robbins
I didn’t get his name but I believe he was the only male working Friday evening. But he was so nice and respectful. Came out and made sure the food was great! He was really wonderful and amazing at his job! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Katherine Richards
Need more parking for disabled veteran, people, offer special 65+
Atmosphere: 5
Food: 5
Service: 5
melissa renfrow
Everyone who ordered pick up had to wait at least 20 minutes after their scheduled pick up time. Do better please.
Atmosphere: 1
Food: 2
Service: 1
Cristiano Sanchez
Multiple times I order from here and they either missing items or the order is not right at all would definitely just go to another wing joint. Update 3 years later and place is still the same having to go back and get stuff they missed. I mean how hard can checking and double checking be . Last time Iam ordering from Wingstop.
Worst service! Made us wait for an hour+ for our food.
Atmosphere: 1
Food: 1
Service: 1
Joshua Magleby
Never got a refund no matter how much I tried.
I order wings online and it said it would take 20 mins. I arrive at this location and they say it’ll be another hour! I ask for a refund. Wingstop doesn’t have a simple way to refund on this system I guess and say their regional rep will give the refund. A few weeks go by and they apologize and say they will contact the manager again. Another couple weeks go by and I call asking for the managers number. They reluctantly give it to me. When I call he says for me to email him my receipts. I do so immediately and then he goes quiet.
I file a fraud payment with CC company and it gets denied because they said I did pay for it but there isn’t proof I never received my food.
I love Wingstop but I will never order from any of the locations around here in case this thief of a Regional manager named Josh is over any other.
Atmosphere: 1
Food: 1
Service: 1
Margaret Smith
This location sucks, just drive to temple location. They leave the wings dry missing sauce on several pieces. If you pay for the extra suace they still don’t give it to you. They purposely leave you on hold when trying to place an order. Manager is a total jerk. They tell you 40 min every single time but then the food took 5 min and is now cold. You pay good money for cold unsauced wings and undercooked fries
Atmosphere: 1
Food: 1
Service: 1
Jason Harris
The absolute worst. Would not have ordered anything if I knew it would take 45min. This place sucks.
Atmosphere: 1
Food: 4
Service: 1
Zach Brownell
Just don't seem like it should take 30 min for some wings
Food was good and staff was helpful
Atmosphere: 4
Food: 5
Service: 4
Worst service I have ever received. Called 12 times no answer. Website was not working properly. Came into the location and they had no customers and said they are choosing not to answer calls and somehow I’m still waiting on my order. Talked to the manager and she informed me that’s just how it is and if I have a problem that’s too bad.
Atmosphere: 1
Food: 3
Service: 1
I did have an issue with my food after waiting 30 min for food. Was missing my sauce on wings, but a young man named Mateo went above and beyond. Mateo was very friendly, no attitude like some employees do, he made it rite.
Thank you
Atmosphere: 5
Food: 5
Service: 5
Honestly both temple and Belton suck. But the temple one is better.
Atmosphere: 1
Food: 1
Service: 1
When i walked in, only two (2) employees running the kitchen. 11 customers waiting....out of tge back come out 6 more employees. Finally. Fix it !!!
Atmosphere: 1
Food: 3
Service: 1
Omg absolutely
Atmosphere: 5
Food: 5
Service: 5
I didn’t get his name but I believe he was the only male working Friday evening. But he was so nice and respectful. Came out and made sure the food was great! He was really wonderful and amazing at his job! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Need more parking for disabled veteran, people, offer special 65+
Atmosphere: 5
Food: 5
Service: 5
Everyone who ordered pick up had to wait at least 20 minutes after their scheduled pick up time. Do better please.
Atmosphere: 1
Food: 2
Service: 1
Multiple times I order from here and they either missing items or the order is not right at all would definitely just go to another wing joint. Update 3 years later and place is still the same having to go back and get stuff they missed. I mean how hard can checking and double checking be . Last time Iam ordering from Wingstop.
Restaurantji Recommends
Worst service! Made us wait for an hour+ for our food.
Atmosphere: 1
Food: 1
Service: 1
Never got a refund no matter how much I tried.
I order wings online and it said it would take 20 mins. I arrive at this location and they say it’ll be another hour! I ask for a refund. Wingstop doesn’t have a simple way to refund on this system I guess and say their regional rep will give the refund. A few weeks go by and they apologize and say they will contact the manager again. Another couple weeks go by and I call asking for the managers number. They reluctantly give it to me. When I call he says for me to email him my receipts. I do so immediately and then he goes quiet.
I file a fraud payment with CC company and it gets denied because they said I did pay for it but there isn’t proof I never received my food.
I love Wingstop but I will never order from any of the locations around here in case this thief of a Regional manager named Josh is over any other.
Atmosphere: 1
Food: 1
Service: 1
This location sucks, just drive to temple location. They leave the wings dry missing sauce on several pieces. If you pay for the extra suace they still don’t give it to you. They purposely leave you on hold when trying to place an order. Manager is a total jerk. They tell you 40 min every single time but then the food took 5 min and is now cold. You pay good money for cold unsauced wings and undercooked fries
Atmosphere: 1
Food: 1
Service: 1
The absolute worst. Would not have ordered anything if I knew it would take 45min. This place sucks.
Atmosphere: 1
Food: 4
Service: 1
Just don't seem like it should take 30 min for some wings
Atmosphere: 1
Food: 1
Service: 1
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