On 1/10/2026, I went with a friend to pick up food and was pleasantly surprised to discover the chicken was raw after the first bite. We took it back, they remade it, and generously offered brownies—as if that magically fixes serving undercooked chicken.
While we were there, we ordered more tenders, which turned out to be adorable mini nuggets instead. Not quite what was advertised, but cute attempt.
Decided to give them another chance today (my mistake), and they forgot an entire 8-piece wing order. Impressive, especially since they weren’t even busy.
At this point, the consistency is impressively bad. I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Locksmith254
The employees work hard
Service: 5
Max
I was out of town working attempted to call in an order no answer after 3 attempts. Proceeded to place an online order. Upon my arrival no one greeted me. There wasn't alot of people in the restaurant. The floors restroom and counter tops were dirty. Customer service was very poor. Worst part about it my fries were not cooked properly nor seasoned. That's one of the main reasons I go to wing stop for the fries and ranch. Definitely wont be going back!
Atmosphere: 1
Food: 1
Service: 1
Christi jarrett
I have not ate Wingstop in a very long time. I ordered my food to go.when I got home I was excited about getting to have wings that I’ve been craving. The wings were so hard. The chicken was dried up inside. I could barely chew it. I was so disappointed.
Bryan Roy
Took 42 mins to get my food on a walk in.... I was one of the first 3 people in the store. Only 1 soda had adequate syrup. They burnt my wings, didn't give any ranch, and the fries were cold.
Atmosphere: 1
Food: 2
Service: 1
Abby Blanton
food is fine. it’s dirty in the restaurant like insanely dirty and it takes forever bruh. the worst and most disorganized staff ever. they will have you waiting for an hour and a half just for one order. always rude and never helpful
Atmosphere: 1
Food: 3
Service: 1
Lisa Piskulic
This is one of the worst stores in Belton! The people who work here do not know what they are doing, they hide in the back and don't take care of their customers!! Every person in front waiting for orders is angry and has been waiting forever. They are just the worst!
Atmosphere: 1
Food: 1
Service: 1
Mike Suttor
I'm not mad, I'm disappointed
Keisha Lee
Ariel at the front is so sweet and she always makes sure everyone is taken care of she’s the best!!
Atmosphere: 5
Food: 5
Service: 5
Ebbony
What great service today.. the manager was very pleasant and the chicken was hot and delicious
I didn’t get her name but she was amazingly sweet & kind when I had trouble with my order from door dash god bless her with many blessing hopefully she remembers me by my name 🫶🏽 made my night 🫂😌
Food: 5
Service: 5
Liliana Fabela
Been getting wing stop every Friday for about 14 years or longer, since pandemic the function of this place is a disaster, one day they have certain people and the next week totally different crew, when they finally have someone who actually does things right, next week that person is gone and the new manager or supervisor talking trash about them, but don’t even half of the stuff done themselves, service and food went from bad to worst, not worth it anymore
Atmosphere: 1
Food: 1
Service: 1
Tay Spikes
I recently had the pleasure of interacting with Aubreama from customer support, and I must say, it was an outstanding experience! From the moment I reached out, Aubreama was incredibly attentive and patient, taking the time to fully understand my issue. What truly impressed me was her proactive approach to finding a solution. She didn't just offer a quick fix; she went above and beyond to ensure that I was completely satisfied. Aubreama's communication skills are top-notch. She explained everything clearly and concisely, making sure I was never left in the dark. Her friendly and professional demeanor made me feel valued as a customer, and her dedication to resolving my problem was truly remarkable. In a world where exceptional customer service seems to be a rarity, Aubreama shines as a beacon of excellence. If you ever need assistance, I highly recommend reaching out to her. You won't be disappointed! And im visiting from Dallas
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings \u0026 French Fries
C Carbillon
Literally waited over two hours for my order. When I asked eta on my food they said no idea. They were very rude. Bad service. I would try and different location.
Atmosphere: 1
Food: 1
Service: 1
Victoria Le Doux
Service used to be great here. The last 2 times my order is always ready 40 minutes after projected time given. The manager walks around micromanaging people. She could’ve done what she’s requesting others to do in that time. Leadership is lacking here. Big time.. long time customer who will be going elsewhere next time. Don’t think y’all can’t lose business, stay humble. 🙏🏼♥️
On 1/10/2026, I went with a friend to pick up food and was pleasantly surprised to discover the chicken was raw after the first bite. We took it back, they remade it, and generously offered brownies—as if that magically fixes serving undercooked chicken.
While we were there, we ordered more tenders, which turned out to be adorable mini nuggets instead. Not quite what was advertised, but cute attempt.
Decided to give them another chance today (my mistake), and they forgot an entire 8-piece wing order. Impressive, especially since they weren’t even busy.
At this point, the consistency is impressively bad. I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
The employees work hard
Service: 5
I was out of town working attempted to call in an order no answer after 3 attempts. Proceeded to place an online order. Upon my arrival no one greeted me. There wasn't alot of people in the restaurant. The floors restroom and counter tops were dirty. Customer service was very poor. Worst part about it my fries were not cooked properly nor seasoned. That's one of the main reasons I go to wing stop for the fries and ranch. Definitely wont be going back!
Atmosphere: 1
Food: 1
Service: 1
I have not ate Wingstop in a very long time. I ordered my food to go.when I got home I was excited about getting to have wings that I’ve been craving. The wings were so hard. The chicken was dried up inside. I could barely chew it. I was so disappointed.
Took 42 mins to get my food on a walk in.... I was one of the first 3 people in the store. Only 1 soda had adequate syrup. They burnt my wings, didn't give any ranch, and the fries were cold.
Atmosphere: 1
Food: 2
Service: 1
food is fine. it’s dirty in the restaurant like insanely dirty and it takes forever bruh. the worst and most disorganized staff ever. they will have you waiting for an hour and a half just for one order. always rude and never helpful
Atmosphere: 1
Food: 3
Service: 1
This is one of the worst stores in Belton! The people who work here do not know what they are doing, they hide in the back and don't take care of their customers!! Every person in front waiting for orders is angry and has been waiting forever. They are just the worst!
Atmosphere: 1
Food: 1
Service: 1
I'm not mad, I'm disappointed
Ariel at the front is so sweet and she always makes sure everyone is taken care of she’s the best!!
Atmosphere: 5
Food: 5
Service: 5
What great service today.. the manager was very pleasant and the chicken was hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I didn’t get her name but she was amazingly sweet & kind when I had trouble with my order from door dash god bless her with many blessing hopefully she remembers me by my name 🫶🏽 made my night 🫂😌
Food: 5
Service: 5
Been getting wing stop every Friday for about 14 years or longer, since pandemic the function of this place is a disaster, one day they have certain people and the next week totally different crew, when they finally have someone who actually does things right, next week that person is gone and the new manager or supervisor talking trash about them, but don’t even half of the stuff done themselves, service and food went from bad to worst, not worth it anymore
Atmosphere: 1
Food: 1
Service: 1
I recently had the pleasure of interacting with Aubreama from customer support, and I must say, it was an outstanding experience! From the moment I reached out, Aubreama was incredibly attentive and patient, taking the time to fully understand my issue. What truly impressed me was her proactive approach to finding a solution. She didn't just offer a quick fix; she went above and beyond to ensure that I was completely satisfied. Aubreama's communication skills are top-notch. She explained everything clearly and concisely, making sure I was never left in the dark. Her friendly and professional demeanor made me feel valued as a customer, and her dedication to resolving my problem was truly remarkable. In a world where exceptional customer service seems to be a rarity, Aubreama shines as a beacon of excellence. If you ever need assistance, I highly recommend reaching out to her. You won't be disappointed! And im visiting from Dallas
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings \u0026 French Fries
Literally waited over two hours for my order. When I asked eta on my food they said no idea. They were very rude. Bad service. I would try and different location.
Atmosphere: 1
Food: 1
Service: 1
Service used to be great here. The last 2 times my order is always ready 40 minutes after projected time given. The manager walks around micromanaging people. She could’ve done what she’s requesting others to do in that time. Leadership is lacking here. Big time.. long time customer who will be going elsewhere next time. Don’t think y’all can’t lose business, stay humble. 🙏🏼♥️
Atmosphere: 1
Service: 1
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