Arby's

9248 Benbrook Blvd South, Benbrook
(817) 249-0716

Recent Reviews

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Juan Gonzales

The portions were way short, he was rude, and he didn't even give me a receipt so could check what I ordered, or he put it down wrong. Check your orders before leaving this place.. It's a shame I like Arby's.

StretchDaHomie

They didn't listen or repeat order back

Food: 5

Service: 1

Taylor Cole

I ordered a double and this is what I got. Looking at the reviews it seems like they are purposely avoiding putting meat on the sandwiches. I’m done ordering from this Arby’s. Good luck staying open with competition moving in.

Atmosphere: 1

Food: 1

Service: 1

Christie Reed

Staff was very friendly. Restaurant was clean and service was fast. Love my Arby's roast beef sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Marie Giasson

I went by Arbys around at 7:40 pm 11/24/25 and was so rudely spoken to by the person at the drive-thru speaker that I will not ever visit again. Evidently the young man at the speaker has never been trained in customer service and argued with me about what I was trying to order. Arbys is a joke. There are never any customers in the restaurant or even in the drive thru but I have always defended their food until now. Im not about to spend $30-$40 at a fast food restaurant with rude employees. You just lost a loyal customer.

Atmosphere: 1

Food: 1

Service: 1

Dale Walker

The turkey cobbler sandwich is really good. It would be better if they put turkey in it. 3 customers in a row had to return them because no turkey was on them.
Yes the sandwich is really good.

Atmosphere: 4

Food: 3

Service: 3

LaLa Lee

I am very disappointed with the service I received from your mobile app order today. The staff was extremely rude, showed clear attitude, and didn’t even greet me upon arrival. On top of that, my order was incorrect and the food quality was unacceptable. This was a very frustrating experience and far below the level of service I expected.

Atmosphere: 1

Food: 1

Service: 1

Teresa Davis

Just left this location with 2ham and Swiss sliders.They were terrible. Cold,hardly any cheese at all..It's usually much better at this location.How lazy can one be,when you can't be bothered to put 2sliders together properly!!
There's usually a young Lady at the window on my previous visits, never had a problem when she's working. Drove 20mins to get cold I'll prepared food..DO BETTER.

Food: 2

Service: 3

Jackye Blackburn

Terrible service,loud offensive music and dirty

Atmosphere: 1

Food: 3

Service: 1

Jonathan Traxler

Sat at drive thru speaker for ten minutes. Two minutes after the last car left drive thru. Very slow and unprofessional at the window
Won’t be coming here again smh

Atmosphere: 1

Food: 4

Service: 1

Deana Williams

Just walked in. Stood there for a couple of minutes. No one would come help me. One worker sitting in a booth with his feet up. No one from the back came up, so I left. As I type this, have watched the same white truck circle thru the drive-thru twice now trying to get help. DO BETTER!

Service: 1

dane beck

I just had a great experience with the drive thru. Very professional, very friendly! James was maybe one of the most genuinely nice drive through employees I've evee met. Nice!

Food: 4

Service: 5

Stormi Flores

Got a Reuben it was ice cold and the beef n cheddars were lukewarm fries were the only thing hot. It’s also very dirty in there. Will not be back.

Atmosphere: 1

Food: 1

Service: 2

Fatima Rahman

I just love a good roast beef sandwich

Atmosphere: 3

Food: 3

Service: 4

Stephen Boyett

Ordered online. The food was prepared quickly and they were helpful. There was only one other couple in the lobby so it was quiet. The restaurant was clean and I had no complaints.

Atmosphere: 3

Food: 4

Service: 4

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