False advertising! I ordered a rueben today, and it had no meat, just bread and sauce. At least, that is what I thought. No, it had a small piece of meat, as seen in the picture. Food costs too much for this type of service. Unbelievable!
Food: 1
Brad Quillin
Great food. Nice and friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef, Fries
Andrew Stoner
Fill the fries up! When I order a large fry, I don't want a small in a large container!
Atmosphere: 3
Food: 2
Service: 3
Bart Slack
Horrible service and a terrible food. Run away
Cameron Stone
Only good thing to eat is the curly fries. Also got double charged on my credit card.
Atmosphere: 3
Food: 2
Service: 4
John Wiltsie
Poor customer service the cashier has ear pods in her ear pods the guy did also then we asked the cook for help he was looking for someone to help and the lady came out the other guy came
Atmosphere: 2
Food: 4
Service: 1
Sydney Carder
After a horrible experience at Braums in Benbrook, we came to Arby’s also in Benbrook and had a wonderful experience! The staff was amazing and turned our night around! Thank you Kyn, Andy and Skylar! We will be coming to see y’all from now on!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef
nflvikings1
Bring back the Arby melts 5 for 7 please.
Food: 5
Tiffany Sika
Manager was welcoming and friendly. Food was tasty, store was clean and country music pleasant.
Atmosphere: 5
Food: 5
Service: 5
Ruth Dyer Sprester
2 workers, cold food, not a place I'll go back to.
Need an Arbys in Granbury,they closed the last one with no warning!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Roast Beef, Roast Beef and Cheese Sandwich
Jenny Casas
God forbid if you ask for sauce. The guy at the drive thru acts like you are annoying for asking for sauce. This has happened 2 times now. I ordered 4 sandwiches and he gave me 2 packs of sauce. I asked for more and the eye rolling began. I read most of the reviews and it seems like the owner needs to step in and take control. Unfriendly drive thru guy with big hickey on his neck.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Roast
Joe Brewer
Good was good but a few employees were in the back being loud and inappropriate
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Bacon Beef 'N' Cheddar, Roast Beef, French Dip
C Carter
If I could give this particular Arby’s a negative I surely would. You made my husband drive 30 minutes BACK to the place because you didn’t give him over 1/2 the order. Due to him having to be at the hospital for an emergency he could not check but should not have to anyway. At the end of the deal you did not have the common decency to even apologize for the inconvenience for the fact that you can’t get things right here at this Arby's & closed the window in his face. It’s the 3rd & FINAL time in a row y’all have missed items from my order drive thru, online & in person all out of pure laziness!! I have walked in to get my order that was place to be picked up at a set time only to get there & wait for them to make the food because sitting around complaining about the company & how they feel about each other was more important than keeping customers happy to keep their jobs & not have another Arby’s closed! I am absolutely disgusted at how it has become “OK” to treat people this way but expect to have customers not get pissed! Bless all of your hearts & I will pray for all of you because your future needs help. Next contact is GM & corporate!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Potato Cakes, Roast Beef, Roast, French Dip, Fries
Marc Caplette
What a mess! The condiment station was empty as well. Took 24 minutes for 2 sandwiches and a small fry which they forgot about.
False advertising! I ordered a rueben today, and it had no meat, just bread and sauce. At least, that is what I thought. No, it had a small piece of meat, as seen in the picture. Food costs too much for this type of service. Unbelievable!
Food: 1
Great food. Nice and friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef, Fries
Fill the fries up! When I order a large fry, I don't want a small in a large container!
Atmosphere: 3
Food: 2
Service: 3
Horrible service and a terrible food. Run away
Only good thing to eat is the curly fries. Also got double charged on my credit card.
Atmosphere: 3
Food: 2
Service: 4
Poor customer service the cashier has ear pods in her ear pods the guy did also then we asked the cook for help he was looking for someone to help and the lady came out the other guy came
Atmosphere: 2
Food: 4
Service: 1
After a horrible experience at Braums in Benbrook, we came to Arby’s also in Benbrook and had a wonderful experience! The staff was amazing and turned our night around! Thank you Kyn, Andy and Skylar! We will be coming to see y’all from now on!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef
Bring back the Arby melts 5 for 7 please.
Food: 5
Manager was welcoming and friendly. Food was tasty, store was clean and country music pleasant.
Atmosphere: 5
Food: 5
Service: 5
2 workers, cold food, not a place I'll go back to.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Need an Arbys in Granbury,they closed the last one with no warning!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Roast Beef, Roast Beef and Cheese Sandwich
God forbid if you ask for sauce. The guy at the drive thru acts like you are annoying for asking for sauce. This has happened 2 times now. I ordered 4 sandwiches and he gave me 2 packs of sauce. I asked for more and the eye rolling began. I read most of the reviews and it seems like the owner needs to step in and take control. Unfriendly drive thru guy with big hickey on his neck.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Roast
Good was good but a few employees were in the back being loud and inappropriate
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Bacon Beef 'N' Cheddar, Roast Beef, French Dip
If I could give this particular Arby’s a negative I surely would. You made my husband drive 30 minutes BACK to the place because you didn’t give him over 1/2 the order.
Due to him having to be at the hospital for an emergency he could not check but should not have to anyway. At the end of the deal you did not have the common decency to even apologize for the inconvenience for the fact that you can’t get things right here at this Arby's & closed the window in his face.
It’s the 3rd & FINAL time in a row y’all have missed items from my order drive thru, online & in person all out of pure laziness!!
I have walked in to get my order that was place to be picked up at a set time only to get there & wait for them to make the food because sitting around complaining about the company & how they feel about each other was more important than keeping customers happy to keep their jobs & not have another Arby’s closed!
I am absolutely disgusted at how it has become “OK” to treat people this way but expect to have customers not get pissed!
Bless all of your hearts & I will pray for all of you because your future needs help.
Next contact is GM & corporate!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Potato Cakes, Roast Beef, Roast, French Dip, Fries
What a mess! The condiment station was empty as well. Took 24 minutes for 2 sandwiches and a small fry which they forgot about.
Atmosphere: 1
Food: 2
Service: 2
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