ERICA isn’t built to be a manager. Her customer service is not pleasant. The portions they give is super small, & when ask for another scoop, they charge extra. I know guac and queso is extra but why give me a small scoop and still have me pay exta for it?? Cashier was very rude, the worker says name is Samantha so I assume that is her name unless she gave me a fake name like they usually do. I rather make the extra drive to another chipotle than to give this location another chance. Please do better in training managers and employees. Please train them on portions as well.
Neenee
The young man barely put anything in the bowl I could see the bottom and sides of bowl. No smiles no kindness. The meat was sparse with lots of fat.
Atmosphere: 2
Food: 3
Service: 2
A G
Tried this location again.
WAY TO MUCH SALT IN THE GUAC.
Atmosphere: 1
Food: 1
Service: 1
Lindsey Norman
My worst chipotle hands down. Did a mobile pick up. Got home they gave us the wrong order. Went back up there ordered it again, while I was in line waiting on another order, THEY GAVE MY BOWL TO SOMEONE ELSE. So I had to get my meal made three times. Absolutely insane....do not go here
Atmosphere: 1
Food: 3
Service: 1
Dianne Kuykendall
Love the carnitas tacos! And the chicken salad and the burritos. Its fresh and made to order.
Atmosphere: 4
Food: 5
Service: 5
W Johnson
My first time eating at Chipotle Mexican Grill at 8522 Benbrook Blvd, Benbrook, TX 76126. We had barbacoa tacos and they were fantastic, went on a Thursday evening and it was packed, my only complaint was the tables that were empty needed cleaning and the floors were a mess, did not see anyone cleaning and the front area really needed it. But like I said the place was packed we had to park next door because of no parking spaces available so with that said THEY REALLY NEED TO IMPROVE ON CLEANING, AN ABSOLUTE NASTY PLACE
Atmosphere: 1
Food: 5
Service: 4
Bp6190
The female manager on duty doesn't seem to like working there at all or something but Not a nice atmosphere to have a meal with the family at all. Thank you to the staff though, yall always make the steak and chips taste great
Atmosphere: 1
Food: 4
Service: 2
Christian Hix
I guess this location only does half portions compared to the others. Spent nearly $12 and got like 6 bites of food. What a joke
Atmosphere: 1
Food: 1
Service: 1
Anonni Mouse
Manager on duty cussing up a storm over remaking an order that was cold that needed to be driven out 30 minutes I don’t think these people understand that providing a service for food delivery requires you to provide a good product. Otherwise, the driver is a person who gets blamed For something that is completely within the restaurants ability to resolve
Atmosphere: 1
Food: 1
Service: 1
Michael Lambert
I just had the worst experience. I ordered double chicken and got 2 TINY scoops of chicken. I asked for more and the guys attitude serving me was poor. Dirty looks galore. He gave me barely anymore chicken, then he and the other employees started laughing and talking, justifying their action. Where and when I grew up if someone pays for double…….they get double! Why is that so weird. SMH.
In a world of shrinkflation their employees don’t look at you crazy when you ask for no beans and can I get extra rice. When your scoop of steak is a little slim and you ask for a little bit more they don’t put down the double meat red plastic thing.
Atmosphere: 5
Food: 5
Service: 5
Contessa Contreras
My bag broke on my way home seriously
Atmosphere: 2
Food: 2
Service: 2
Liquidation Sisters
The food was good, I ordered a burrito and all ingredients were fresh, but the chips were a little chewy, I don't think they let the bake/cook long enough. Outside if that, the burrito and toppings were fresh and favorable
ERICA isn’t built to be a manager. Her customer service is not pleasant. The portions they give is super small, & when ask for another scoop, they charge extra. I know guac and queso is extra but why give me a small scoop and still have me pay exta for it?? Cashier was very rude, the worker says name is Samantha so I assume that is her name unless she gave me a fake name like they usually do. I rather make the extra drive to another chipotle than to give this location another chance. Please do better in training managers and employees. Please train them on portions as well.
The young man barely put anything in the bowl I could see the bottom and sides of bowl. No smiles no kindness. The meat was sparse with lots of fat.
Atmosphere: 2
Food: 3
Service: 2
Tried this location again.
WAY TO MUCH SALT IN THE GUAC.
Atmosphere: 1
Food: 1
Service: 1
My worst chipotle hands down. Did a mobile pick up. Got home they gave us the wrong order. Went back up there ordered it again, while I was in line waiting on another order, THEY GAVE MY BOWL TO SOMEONE ELSE. So I had to get my meal made three times. Absolutely insane....do not go here
Atmosphere: 1
Food: 3
Service: 1
Love the carnitas tacos! And the chicken salad and the burritos. Its fresh and made to order.
Atmosphere: 4
Food: 5
Service: 5
My first time eating at Chipotle Mexican Grill at
8522 Benbrook Blvd, Benbrook, TX 76126. We had barbacoa tacos and they were fantastic, went on a Thursday evening and it was packed, my only complaint was the tables that were empty needed cleaning and the floors were a mess, did not see anyone cleaning and the front area really needed it. But like I said the place was packed we had to park next door because of no parking spaces available so with that said THEY REALLY NEED TO IMPROVE ON CLEANING, AN ABSOLUTE NASTY PLACE
Atmosphere: 1
Food: 5
Service: 4
The female manager on duty doesn't seem to like working there at all or something but Not a nice atmosphere to have a meal with the family at all. Thank you to the staff though, yall always make the steak and chips taste great
Atmosphere: 1
Food: 4
Service: 2
I guess this location only does half portions compared to the others. Spent nearly $12 and got like 6 bites of food. What a joke
Atmosphere: 1
Food: 1
Service: 1
Manager on duty cussing up a storm over remaking an order that was cold that needed to be driven out 30 minutes I don’t think these people understand that providing a service for food delivery requires you to provide a good product. Otherwise, the driver is a person who gets blamed For something that is completely within the restaurants ability to resolve
Atmosphere: 1
Food: 1
Service: 1
I just had the worst experience. I ordered double chicken and got 2 TINY scoops of chicken. I asked for more and the guys attitude serving me was poor. Dirty looks galore. He gave me barely anymore chicken, then he and the other employees started laughing and talking, justifying their action. Where and when I grew up if someone pays for double…….they get double! Why is that so weird. SMH.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Clean, fast
Atmosphere: 5
Food: 5
Service: 5
In a world of shrinkflation their employees don’t look at you crazy when you ask for no beans and can I get extra rice. When your scoop of steak is a little slim and you ask for a little bit more they don’t put down the double meat red plastic thing.
Atmosphere: 5
Food: 5
Service: 5
My bag broke on my way home seriously
Atmosphere: 2
Food: 2
Service: 2
The food was good, I ordered a burrito and all ingredients were fresh, but the chips were a little chewy, I don't think they let the bake/cook long enough. Outside if that, the burrito and toppings were fresh and favorable
Atmosphere: 5
Food: 5
Service: 5
Slowest drive thru lane I’ve ever witnessed.
Loading...