Chipotle Mexican Grill

8522 Benbrook Blvd, Benbrook
(682) 235-1133

Recent Reviews

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Trey Smith

Cant say I’d recommend it unless you hungry. First time I’ve ever had a tasteless chipotle meal maybe I should try a different one

Atmosphere: 5

Food: 3

Service: 2

C. MTZ

Great bowl dish for the go or a burrito. 👍🏽👍🏽👍🏽

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Kid's Build Your Own, Chicken Burrito Bowl, Side of Queso Blanco, Veggie Full Bowl, Chips & Queso Blanco, Chips, Large Chips & Large Queso Blanco, Salad, Large Side of Queso Blanco, Three Tacos, Chips & Guacamole, High Protein Bowl, Burrito Bowl, Burrito, Quesadilla, Tacos, Kid's Quesadilla

EDWARD HOLMES

Expensive for fast food!!!

Atmosphere: 1

Food: 1

Service: 1

Ryan S

Great food!

Atmosphere: 5

Food: 5

Service: 5

Mr.Dancer Dancer

AWESOME!!!

Atmosphere: 5

Food: 5

Service: 5

Joe Hunnicutt

Do not give them any business. The general manager, Erica, is not professional and refused to issue me a refund on my app order. I’ve come to this location dozens of times and have ordered kids meals. We’ve always asked for extra sour cream, corn, cheese and salsa on the side. I’ve never had anyone tell me they charge for it. As a matter of fact, no where in the app, on their in store menu or online does it say they charge for extra sides. So when asking for them she claimed they would charge me. I ordered 6 kids meals and asked for cheese and sour cream for them, not 30 additional sides like the guy in the drive through claimed. I asked her to show me where they charge extra and she said it’s not listed. Then when asking for a refund, she said to call 1800. I told her that’s not my responsibility because I ordered from this location and she refused to refund me. Then they confirmed my pick up on the app and I did not pick up any food. If chipotle wants to start charging for extra toppings (not meat, guac or queso) then they need to advertise this and be consistent. They won’t ever get my business again. And it’s evident by the 3.6 stars they have, that many other people don’t like this location.

Service: 1

Jennifer Moore

This place is a rip off. They barely gave us any meat so we asked for a little more so they charged us for extra steak. $21.81 for one burrito bowl and a drink. Ridiculous.

Thomas C

Friendly staff. Hot fresh food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Quesadilla, Tacos

Michael Espinosa

uber driver here
watched them make other people's order before mine even tho I came in first. order was already up for 5 minutes before they gave it to me. asked me 3 times the order names. very unprofessional
edit
Went in for another delivery order.And somebody else picked up the order. You guys need to make sure that they hit the order accepted on the app.That way they don't steal the food and make other drivers come pick up orders and waste their gas and time

Atmosphere: 1

Food: 1

Service: 1

Carl Cole

Ordered 5 minutes away. It was ready when I pulled up to take out window.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Guacamole, Burrito Bowl, Tacos

Jason Myers

Overpriced and underfed. That is all

Atmosphere: 1

Food: 1

Service: 3

Avery Clogg

I took a bite of my chicken burrito and found a 2in BONE! I tried to call but I was sent straight to an incompetent Bot. I wish there was a way to speak to an employee.

Edit: Chipotle reached out and made all right! The service and immediate response time was awesome. Glad I was able to contact a real person.

Next time I’ll just need to remember to ask for boneless!

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Burrito

Stephanie M

Never do pick up here. They will not give you full portions if you do pick up. Worst place ever

Atmosphere: 1

Food: 1

Service: 1

Shayana Coney

I love chipotle

Atmosphere: 5

Food: 5

Service: 5

bethany carlton

I placed an order for pickup through the drive thru. It wasn’t ready until 5 minutes after the guaranteed time, which normally wouldn’t be an issue I wasn’t in a rush. However, there were multiple employees eating chips and queso and making their own drinks right in front of the drive thru window. My order was last priority it seemed and the tacos I got were just a mess. Normally this location does a good job but I was very disappointed with the employees working this time around.

Atmosphere: 1

Food: 3

Service: 2

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