Gentleman working the counter was super nice and the pizza was amazing as always
Atmosphere: 5
Food: 5
Service: 5
James Callender (Jimi Seay)
Pizza was hot and good as Pizza Hut gets . A good standard take out pizza
Food: 4
Service: 5
Ysabel Palomo
If I could give 0 stars I would. I am so disappointed in the customer service. We had placed an order through uber eats. We noticed on the app that the drivers trying to pick up the pizza were being sent away. This begin to happen to 5 drivers. I called the Pizza Hut location to get information on what was going on. The girl working that night- June 14th- was beyond rude. When I only was trying to know why my order wasn’t being picked up and she proceeds to say she cancelled the order but it was not cancelled as it showed on the app that it was still being made. She then says “it’s not her problem and I need to call uber”. However anyone who’s ordered through uber knows that uber does not have a customer service number. As I am pregnant , my husband decided to go to the location as uber was still sending drivers to the location for pick up. When he got there, she immediately did not want to help. The uber driver showed up as well and told her it wasn’t cancelled. But she still began to say it was. After about 30 minutes of this, she finally cancels the order and says they were out of dough. So in total we waited for about 3 hours, not only wasting our time but the many uber drivers trying to pick up the order as well. We just wanted the order cancelled because we had spent about $150 and didn’t receive our order. I don’t understand what happened to customer service. She was beyond rude and negative. The worst service ever.
Michael Espinosa
I am an Uber East driver and I request for you guys to please stop putting it on the Uber.Eats drivers to cancel orders or replace items that you guys are out of it's your fault.Take care of it do better
Atmosphere: 1
Food: 1
Service: 1
Aaron Nelson
Every time I’ve ordered from this location the pizza has been horrible. I ordered pizza today and it tasted sweet like it had cinnamon on it. When I called the store they tried to convince me that it was the pepperoni that tasted sweet… are you kidding me? After the manager laughed at me then finally asked me what he would do to make it right, I said either remake the pizza and send it to me. He then laughed again and said he’d refund the pizza then hung up on me. Ridiculous. I will never order from there again…
Atmosphere: 1
Food: 1
Service: 1
Ryan Reep
Friendly staff. They remembered me from the previous week.
Atmosphere: 5
Food: 5
Service: 5
Sherry Cross
Pizza Hut is always the best pizza
Atmosphere: 5
Food: 5
Service: 5
Heather Pulido
Usually missing items when I order. Very understaffed. I’ve ordered from here for years but it’s gotten really bad over the last year.
Starks Carissa
Kind ladies that work there. They don't get paid enough for the kindness they show, thank you ladies God bless
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Triple Chocolate Brownie
Carissa Starks
Kind ladies that work there. They don't get paid enough for the kindness they show, thank you ladies God bless
Took 35 minutes for a 15 minute pick up time, missing ordered items. Staff overwhelmed and poor environment
Atmosphere: 1
Food: 3
Service: 2
Dominque Morris
Anthony ,the so called manager on duty was a complete jerk. My order was placed ahead for pick up at 530 ..it wasn't ready until 555.. the young lady at the register was completely overwhelmed by the amount of orders that were behind and he simply told her to tell everyone their order would be available as soon as possible. I then asked for corporate information, he yelled you can find it on google...
Atmosphere: 1
Food: 3
Service: 1
Patty Perry
Just need more employees one guy all by itself
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Marinara
Amanda Reynolds
Placed an order online for delivery, order A bottle dr pepper and triple pizza box. They delivered through door dash, i asked about the Dr Pepper and she said she asked the front if this was it and the cashier assured her that was all. She told me to call the store and they would have someone redeliver. I called and molly answered, i asked if she could possibly switch it out to a 2 liter. She then told me i would have to pay for redelivery, which i don't understand why if the missing delivery item wasn't my mistake. I would gladly pay for the difference in price for a 2 liter, or even take the bottle if delivery was free but to charge a redelivery is crazy. She was very snappy and rude and even hung up on me. I had my sister pick up my Dr Pepper and she stated it took 5 mins for someone to help. Overall the customer service wasn’t what it should be. Marcos pizza has redelivered anything they have ever missed without charging another delivery fee.
Atmosphere: 1
Food: 1
Service: 1
Lynn Teeter
The only issue I have is this poor guy today is the only one working running the whole store by himself on one of the busiest nights this corporation should be ashamed of himself working this man to death like they are
Gentleman working the counter was super nice and the pizza was amazing as always
Atmosphere: 5
Food: 5
Service: 5
Pizza was hot and good as Pizza Hut gets . A good standard take out pizza
Food: 4
Service: 5
If I could give 0 stars I would. I am so disappointed in the customer service. We had placed an order through uber eats. We noticed on the app that the drivers trying to pick up the pizza were being sent away. This begin to happen to 5 drivers. I called the Pizza Hut location to get information on what was going on. The girl working that night- June 14th- was beyond rude. When I only was trying to know why my order wasn’t being picked up and she proceeds to say she cancelled the order but it was not cancelled as it showed on the app that it was still being made. She then says “it’s not her problem and I need to call uber”. However anyone who’s ordered through uber knows that uber does not have a customer service number. As I am pregnant , my husband decided to go to the location as uber was still sending drivers to the location for pick up. When he got there, she immediately did not want to help. The uber driver showed up as well and told her it wasn’t cancelled. But she still began to say it was. After about 30 minutes of this, she finally cancels the order and says they were out of dough. So in total we waited for about 3 hours, not only wasting our time but the many uber drivers trying to pick up the order as well. We just wanted the order cancelled because we had spent about $150 and didn’t receive our order. I don’t understand what happened to customer service. She was beyond rude and negative. The worst service ever.
I am an Uber East driver and I request for you guys to please stop putting it on the Uber.Eats drivers to cancel orders or replace items that you guys are out of it's your fault.Take care of it do better
Atmosphere: 1
Food: 1
Service: 1
Every time I’ve ordered from this location the pizza has been horrible. I ordered pizza today and it tasted sweet like it had cinnamon on it. When I called the store they tried to convince me that it was the pepperoni that tasted sweet… are you kidding me? After the manager laughed at me then finally asked me what he would do to make it right, I said either remake the pizza and send it to me. He then laughed again and said he’d refund the pizza then hung up on me. Ridiculous. I will never order from there again…
Atmosphere: 1
Food: 1
Service: 1
Friendly staff. They remembered me from the previous week.
Atmosphere: 5
Food: 5
Service: 5
Pizza Hut is always the best pizza
Atmosphere: 5
Food: 5
Service: 5
Usually missing items when I order. Very understaffed. I’ve ordered from here for years but it’s gotten really bad over the last year.
Kind ladies that work there. They don't get paid enough for the kindness they show, thank you ladies God bless
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Triple Chocolate Brownie
Kind ladies that work there. They don't get paid enough for the kindness they show, thank you ladies God bless
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Triple Chocolate Brownie
Restaurantji Recommends
Took 35 minutes for a 15 minute pick up time, missing ordered items. Staff overwhelmed and poor environment
Atmosphere: 1
Food: 3
Service: 2
Anthony ,the so called manager on duty was a complete jerk. My order was placed ahead for pick up at 530 ..it wasn't ready until 555.. the young lady at the register was completely overwhelmed by the amount of orders that were behind and he simply told her to tell everyone their order would be available as soon as possible. I then asked for corporate information, he yelled you can find it on google...
Atmosphere: 1
Food: 3
Service: 1
Just need more employees one guy all by itself
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Marinara
Placed an order online for delivery, order A bottle dr pepper and triple pizza box. They delivered through door dash, i asked about the Dr Pepper and she said she asked the front if this was it and the cashier assured her that was all. She told me to call the store and they would have someone redeliver. I called and molly answered, i asked if she could possibly switch it out to a 2 liter. She then told me i would have to pay for redelivery, which i don't understand why if the missing delivery item wasn't my mistake. I would gladly pay for the difference in price for a 2 liter, or even take the bottle if delivery was free but to charge a redelivery is crazy. She was very snappy and rude and even hung up on me. I had my sister pick up my Dr Pepper and she stated it took 5 mins for someone to help. Overall the customer service wasn’t what it should be. Marcos pizza has redelivered anything they have ever missed without charging another delivery fee.
Atmosphere: 1
Food: 1
Service: 1
The only issue I have is this poor guy today is the only one working running the whole store by himself on one of the busiest nights this corporation should be ashamed of himself working this man to death like they are
Atmosphere: 5
Food: 5
Service: 5
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