Always great smoothies, prompt service, and a clean & comfortable indoor area.
Atmosphere: 5
Food: 5
Service: 5
Wendy
I’ve been to Smoothie King several times, and it never disappoints! The staff is friendly, patient, and always willing to help me pick the best smoothie for my goals — whether I’m looking for something 🙂
V Laz
Employees were very friendly and our Lil Angel smoothies and PB Swizzle Bowl was delicious!
Pam Linthicum
They are wonderful!!
AM
Smoothie took awhile to get when I was the only customer. Worker was not super friendly but was quick to ring me up
Crystal Parras
The nicest location I’ve been to
Jen Deluna
Normally this is a great location and they get our order right. We're in and out and happy. This time around, Sunday March 9 between 1:30 and 2? It was chaos. There were maybe 15 people waiting inside the restaurant that normally handles rushes pretty quickly.
Today, however, there were 2 employees behind the counter who had zero immediacy and neither seemed able to follow directions or do things in an organized manner. There were people who had ordered 3-5 drinks and one drink got made from that order, then it sat for 10 minutes, while other drinks from other orders were made and then one more from that order and so on. So there was just a pile of drinks sitting behind the counter (not even in the pickup area) waiting and melting.
I also witnessed one of the employees deviate from what was on the order ticket because someone asked her about an ingredient. She then apparently incorporated it into a drink. The employee wasn't even sure what she had made and couldn't quite communicate it to the customer who was concerned that she not be served peanut butter due to severe allergy. I think that customer ended up taking a drink that was not made how she wanted it just to get out the door.
I ordered online and one of my drinks got made after someone who had come into the restaurant as a walk-in had one of theirs made. The other one had sat on the inside of the counter (not the mobile pickup area) the entirety of the 15 minutes I was in the store. I get being a little overwhelmed but if there's no order and no paying attention to what has actually been ordered, it's pure chaos.
Maybe there is some kind of training that tells them when to make which kind of drink or something but, if you're not moving quickly, and people's drinks are just sitting for 15 minutes, it might be a lot more prudent to make things sequentially. Customers would be a lot happier. Everyone in the store was testy and frustrated by the time I left and people who had been waiting before I walked in were still waiting as I left... even after people who had walked in and ordered at the counter during that time had been served and left.
Management may need to re-train (or re-think) these employees.
michelle boyd
Very unorganized and slow! These young ladies also took my order before they realized they could not fill my order! Your employees need to be aware of supplies before taking customers orders! The store was crowded and to add insult to injury the young lady could not refund me my money because no manager was in store! So basically I was forced to take something I’ve never had and it ended up in the trash can ! I gave away 13 bucks for an acai bowl I didn’t get! No one ever apologized just handed me my bag of what I didn’t want! Horrible experience!
The last month the service has really gone downhill, especially with mobile/online orders. The employees are either hiding in the back or are on there phones and don’t even start making the orders until the customer arrives and asks for their mobile order. Today when I arrived I noticed no one was at the counter so i parked outside and just waited for about 10 minutes. When I finally walked in, one came out from the back and a few minutes later another emerged from the restroom. Once again, my mobile order had not even been started.
Atmosphere: 3
Food: 3
Service: 1
Savannah Rose
My favorite smoothie bowl with extra coco nibs, and added blueberries. Heaven in a bowl. I think about this bowl everyday and even dream about it.
Atmosphere: 5
Food: 5
Service: 5
Mila Camarillo
Hands down the best Smoothie King I’ve been to. They always make my smoothie just the way I like it
Atmosphere: 5
Food: 5
Service: 5
Dawn Gardner
Had the BEST experience this past Saturday with Elliot and the other kind human that was working that day. Both have phenomenal hair by the way! My friend and I were greeted warmly, given suggestions and service was top notch! I go often after workouts and will keep coming back with service like that! Thank you!
Parking: Designated shop parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Activator Recovery Blueberry Strawberry
ash bailey
Coupons did not work When scanned And it appeared the associate was a little frustrated because she didn’t understand why as well. As a result, no accommodations were recommended or applied. It was just blamed on the app. So the points that I had and the rewards that I had on the app would never applied
Awesome smoothies!
Atmosphere: 5
Food: 5
Service: 5
Always great smoothies, prompt service, and a clean & comfortable indoor area.
Atmosphere: 5
Food: 5
Service: 5
I’ve been to Smoothie King several times, and it never disappoints! The staff is friendly, patient, and always willing to help me pick the best smoothie for my goals — whether I’m looking for something 🙂
Employees were very friendly and our Lil Angel smoothies and PB Swizzle Bowl was delicious!
They are wonderful!!
Smoothie took awhile to get when I was the only customer. Worker was not super friendly but was quick to ring me up
The nicest location I’ve been to
Normally this is a great location and they get our order right. We're in and out and happy. This time around, Sunday March 9 between 1:30 and 2? It was chaos. There were maybe 15 people waiting inside the restaurant that normally handles rushes pretty quickly.
Today, however, there were 2 employees behind the counter who had zero immediacy and neither seemed able to follow directions or do things in an organized manner. There were people who had ordered 3-5 drinks and one drink got made from that order, then it sat for 10 minutes, while other drinks from other orders were made and then one more from that order and so on. So there was just a pile of drinks sitting behind the counter (not even in the pickup area) waiting and melting.
I also witnessed one of the employees deviate from what was on the order ticket because someone asked her about an ingredient. She then apparently incorporated it into a drink. The employee wasn't even sure what she had made and couldn't quite communicate it to the customer who was concerned that she not be served peanut butter due to severe allergy. I think that customer ended up taking a drink that was not made how she wanted it just to get out the door.
I ordered online and one of my drinks got made after someone who had come into the restaurant as a walk-in had one of theirs made. The other one had sat on the inside of the counter (not the mobile pickup area) the entirety of the 15 minutes I was in the store. I get being a little overwhelmed but if there's no order and no paying attention to what has actually been ordered, it's pure chaos.
Maybe there is some kind of training that tells them when to make which kind of drink or something but, if you're not moving quickly, and people's drinks are just sitting for 15 minutes, it might be a lot more prudent to make things sequentially. Customers would be a lot happier. Everyone in the store was testy and frustrated by the time I left and people who had been waiting before I walked in were still waiting as I left... even after people who had walked in and ordered at the counter during that time had been served and left.
Management may need to re-train (or re-think) these employees.
Very unorganized and slow! These young ladies also took my order before they realized they could not fill my order! Your employees need to be aware of supplies before taking customers orders! The store was crowded and to add insult to injury the young lady could not refund me my money because no manager was in store! So basically I was forced to take something I’ve never had and it ended up in the trash can ! I gave away 13 bucks for an acai bowl I didn’t get! No one ever apologized just handed me my bag of what I didn’t want! Horrible experience!
Awesome sk
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The last month the service has really gone downhill, especially with mobile/online orders. The employees are either hiding in the back or are on there phones and don’t even start making the orders until the customer arrives and asks for their mobile order. Today when I arrived I noticed no one was at the counter so i parked outside and just waited for about 10 minutes. When I finally walked in, one came out from the back and a few minutes later another emerged from the restroom. Once again, my mobile order had not even been started.
Atmosphere: 3
Food: 3
Service: 1
My favorite smoothie bowl with extra coco nibs, and added blueberries. Heaven in a bowl. I think about this bowl everyday and even dream about it.
Atmosphere: 5
Food: 5
Service: 5
Hands down the best Smoothie King I’ve been to. They always make my smoothie just the way I like it
Atmosphere: 5
Food: 5
Service: 5
Had the BEST experience this past Saturday with Elliot and the other kind human that was working that day. Both have phenomenal hair by the way! My friend and I were greeted warmly, given suggestions and service was top notch! I go often after workouts and will keep coming back with service like that! Thank you!
Parking: Designated shop parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Activator Recovery Blueberry Strawberry
Coupons did not work When scanned And it appeared the associate was a little frustrated because she didn’t understand why as well. As a result, no accommodations were recommended or applied. It was just blamed on the app. So the points that I had and the rewards that I had on the app would never applied
Atmosphere: 4
Food: 4
Service: 3
Loading...