Service was sub par (common these days), food was good, dined in, no plates were provided to eat.
Atmosphere: 1
Food: 3
Service: 1
Nun Yabiz
I can't speak for the chicken, but the gizzards are good!
Atmosphere: 5
Food: 5
Service: 5
Jackie Lujan
Really wanted some chicken today, and it wasn't this place! That was the worst meal I think I have ever had. Everything was cold, except the rolls and the chicken was not fresh!
Atmosphere: 1
Food: 1
Service: 1
Joe Padilla
Got to the restaurant at 9pm to find the employees cleaning up (they close at 10). I ordered my food and saw the cook also cleaning up. My tenders were old, cold, and hard. The fries were also cold. The biscuit was harder than a rock and un edible. The workers started draining the tea bins at 9:15 while people were still in the restaurant. I had to run over to get a refill of tea before it drained out. I'm pretty sure the owner would want his people making food until closing time. There were 10 people in the restaurant and they were trying to close the restaurant. This is unacceptable business practices. Sell good food until closing time!!!
Atmosphere: 4
Food: 1
Service: 4
Daniel Dooley
Worst chicken IV ever had I don't understand why this location is so terrible.
Atmosphere: 1
Food: 1
Service: 1
M Gambrell
This used to be my favorite place. Order was incorrect, biscuits were hard as rocks and chicken was dry. Plus it was expensive!
Food: 2
Service: 2
Robert Rodriguez
All time favorite place for chicken
Atmosphere: 5
Food: 5
Service: 5
Billy Latimer
Last three times I went... i received terrible service, bad food... surprised the place is still open. Three strikes... not going back.
Atmosphere: 1
Food: 2
Service: 1
Mike c.
I haven't eaten here in years. They forgot my fries!! I checked the receipt and indeed paid for it. Womp womp...
Atmosphere: 5
Food: 5
Service: 4
Isabella Hernandez
Service sucks, people are rude and the lady that was there with glasses needs to learn customer service. Establishment was filthy.
I’m new to this town and this is the worst Chicken express I’ve been to. Also, why are yall serving watery mashed potatoes!?
Food: 2
Service: 2
d batt
I DO NOT KNOW HOW THEY HAVE A 3 & 1/2 STAR OVERALL RATING. This was a drive through oorder at CHICKEN EXPRESS IN BIG SPRING, TEXAS, 8/19/25. This should have been the best chicken of the day because it would have been the first chicken fried of that day!. We arrived at 10:45 am.The chicken tastes and eats like it was left over from last night and re-fried this morning. Tough, VERY dry, the crust was so hard that it was very difficult to try to chew without praying that you don't break a tooth. The mashed potatoes were thin and watery, and had no taste. The is not the first time the food and service has been very bad. What little I did eat has made me so sick!! The chicken here used to be so good, but now it sucks. Think twice before you go here.We will drive across town to Gills Fried Chicken from now on.I cannot believe that a business would serve food like this.The boy that took the order could not remember what was told to him. Okra and green beans and rolls were missing from the orders. They act like they don't care anymore. At this rate, if they don't like the job, they won't have to worry about going to work because they won't be open long!!! I didn't know anyone could make fried chicken taste this bad!!
Ralph Torres
Ive had both good and bad experiences. my last order of gizzards was over cooked. if you want to dine in rhis summer be ready to sweat they haven't had a c for years.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Rolls, Mashed Potatoes, Two Pieces of Chicken Leg
Rhonda Bennett
Not good
Atmosphere: 5
Food: 3
Service: 2
Beau Mayo
They will make substitutions on your order without telling you. Overpriced. Tenders were tiny. Fries tasted horrible and were soggy. Rolls are flat and stale. Don't eat here.
Service was sub par (common these days), food was good, dined in, no plates were provided to eat.
Atmosphere: 1
Food: 3
Service: 1
I can't speak for the chicken, but the gizzards are good!
Atmosphere: 5
Food: 5
Service: 5
Really wanted some chicken today, and it wasn't this place! That was the worst meal I think I have ever had. Everything was cold, except the rolls and the chicken was not fresh!
Atmosphere: 1
Food: 1
Service: 1
Got to the restaurant at 9pm to find the employees cleaning up (they close at 10). I ordered my food and saw the cook also cleaning up. My tenders were old, cold, and hard. The fries were also cold. The biscuit was harder than a rock and un edible. The workers started draining the tea bins at 9:15 while people were still in the restaurant. I had to run over to get a refill of tea before it drained out. I'm pretty sure the owner would want his people making food until closing time. There were 10 people in the restaurant and they were trying to close the restaurant. This is unacceptable business practices. Sell good food until closing time!!!
Atmosphere: 4
Food: 1
Service: 4
Worst chicken IV ever had I don't understand why this location is so terrible.
Atmosphere: 1
Food: 1
Service: 1
This used to be my favorite place. Order was incorrect, biscuits were hard as rocks and chicken was dry. Plus it was expensive!
Food: 2
Service: 2
All time favorite place for chicken
Atmosphere: 5
Food: 5
Service: 5
Last three times I went... i received terrible service, bad food... surprised the place is still open. Three strikes... not going back.
Atmosphere: 1
Food: 2
Service: 1
I haven't eaten here in years. They forgot my fries!! I checked the receipt and indeed paid for it. Womp womp...
Atmosphere: 5
Food: 5
Service: 4
Service sucks, people are rude and the lady that was there with glasses needs to learn customer service. Establishment was filthy.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’m new to this town and this is the worst Chicken express I’ve been to. Also, why are yall serving watery mashed potatoes!?
Food: 2
Service: 2
I DO NOT KNOW HOW THEY HAVE A 3 & 1/2 STAR OVERALL RATING. This was a drive through oorder at CHICKEN EXPRESS IN BIG SPRING, TEXAS, 8/19/25. This should have been the best chicken of the day because it would have been the first chicken fried of that day!. We arrived at 10:45 am.The chicken tastes and eats like it was left over from last night and re-fried this morning. Tough, VERY dry, the crust was so hard that it was very difficult to try to chew without praying that you don't break a tooth. The mashed potatoes were thin and watery, and had no taste. The is not the first time the food and service has been very bad. What little I did eat has made me so sick!! The chicken here used to be so good, but now it sucks. Think twice before you go here.We will drive across town to Gills Fried Chicken from now on.I cannot believe that a business would serve food like this.The boy that took the order could not remember what was told to him. Okra and green beans and rolls were missing from the orders. They act like they don't care anymore. At this rate, if they don't like the job, they won't have to worry about going to work because they won't be open long!!! I didn't know anyone could make fried chicken taste this bad!!
Ive had both good and bad experiences. my last order of gizzards was over cooked. if you want to dine in rhis summer be ready to sweat they haven't had a c for years.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Rolls, Mashed Potatoes, Two Pieces of Chicken Leg
Not good
Atmosphere: 5
Food: 3
Service: 2
They will make substitutions on your order without telling you. Overpriced. Tenders were tiny. Fries tasted horrible and were soggy. Rolls are flat and stale. Don't eat here.
Atmosphere: 1
Food: 1
Service: 1
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