My Food was good and hot , my son's food was dry over cooked spicy chicken workers were had a great attitude but a tad slow but their service made up for it.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chicken Strip Dinners, Family Mashed - No Gravy
Gordyn Kirschner
Talk about speedy service, this is the place to go for some good fried chicken.
Atmosphere: 5
Food: 5
Service: 5
Olusola Akindele
Good place and good food, price is friendly.
Atmosphere: 5
Food: 5
Service: 5
LolWhatIsMeName Lolz
I used to order and eat here about 4 days a week, absolutely loved it. One day, we walked in and ordered from there and we waited for 30 minutes for our food, the manager Mandi was doing absolutely nothing and just staring at us. They had fresh spicy chicken strips (my order) and they waited 30 minutes to give it to us, and they were serving other customers. And finally, our food was given to us. And then we came another day. We asked for jalépeno ranch and Mandi said that they didn’t have any, we had a suspicion she was lying and we left and didnt order. We came back the next day, Chico (a great manager) was working there and Mandi was absent. Me and my dad asked a worker that was there yesterday if Mandi lied about the ranch. She did. He apologized for her behavior. Unfortunately we stopped going there altogether because the food quality and service was terrible while Mandi was at her shift. We also heard that Mandi had other complaints from other customers. Chicken Express was my favorite restaurant until the poor service made me lose interest. I’d be happy to go there daily again if Mandi got fired and I’m sure plenty of other customers as well would be happy. Thank you for listening.
Atmosphere: 3
Food: 5
Service: 1
Beau Goble
Food was good except the gravy was extremely runny.
Atmosphere: 4
Food: 3
Service: 4
T M
I have been several times but only to this location. For the most part, the food has been on the spot, and the service has been good. I really like the hot season salt on my food. With only one bad experience here, I give four stars ? ? ? ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Strip Dinners, 4 Express Tender Dinner, Two Pieces of Chicken Leg, 6 Rolls
Jesse Lorch
employees lack the concept of basic customer service as well as the ability to control themselves when taking simple orders with no modifications.
Atmosphere: 1
Service: 1
milton “miltonyorkcastle” yorkcastle
Brought a football team through town and needed to feed them. Not only did the folks at this Chicken E afford us patience for a late running game, they helped us out without a complaint when we were a few boxes short. They made every effort to make our visit pleasant. I would definitely order food for my boys from here again.
Atmosphere: 4
Food: 5
Service: 5
Ashley S.
Rude girl working the window tonight. She was rude the last time we were there too. I think she has been allowed to be rude by her manager as the manager overheard everything and did nothing.
CelestialCoffeeBean
I recently went in and got a 3 piece dark meal. It was fine at first but after I finished one of the pieces, I've noticed a bug or roach larvae on one of the other pieces. I drove back to the place to get a refund a number for a district manager or manager. . just someone to speak to because the employees didnt seem to care at all. They refused to give me a number or contact information of their higher-ups so I had to leave without such.If you're eating here, PLEASE look at what you're eating.
This Chicken E focuses on the drive thru and neglects the walk in customers, I walked in place a to go order and waited and watched probably 20 orders go thru the drive up window and still had not got my order, finally walk up to counter and asked about my order and the lady said they were waiting on chicken tenders and I had watch them fill the been up and send them all out the drive up twice
Atmosphere: 2
Food: 3
Service: 2
Janette Hartranft
Awful service. Get rid of Raven since she can't pay attention or také an order right. Very disappointed. Normally service and food are good. Management needs to train better and supervise their employees better. But of course we are in Big Spring. Service at most places suck.
Atmosphere: 1
Food: 3
Service: 1
Christopher Rodriguez
Went to get some chicken on 6/22/2023 at 730. We order our food. We sat in line for 30 minutes waiting and waiting. And we were the 2nd car in line. When we pulled up to the window you can see that the workers were just horseplaying around not worrying about the food..After getting our food at 8:05 nothing smelled fresh the food was absolutly cold even my gizzards that are supposedly made fresh were cold. $70 for a bunch of cold food aint worth the long wait.
Atmosphere: 1
Food: 1
Service: 1
Ana Cantu
DELICIOUS FOOD AND PEACEFUL ATMOSPHERE ? GREAT JOB GUYS ?
My Food was good and hot , my son's food was dry over cooked spicy chicken workers were had a great attitude but a tad slow but their service made up for it.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chicken Strip Dinners, Family Mashed - No Gravy
Talk about speedy service, this is the place to go for some good fried chicken.
Atmosphere: 5
Food: 5
Service: 5
Good place and good food, price is friendly.
Atmosphere: 5
Food: 5
Service: 5
I used to order and eat here about 4 days a week, absolutely loved it. One day, we walked in and ordered from there and we waited for 30 minutes for our food, the manager Mandi was doing absolutely nothing and just staring at us. They had fresh spicy chicken strips (my order) and they waited 30 minutes to give it to us, and they were serving other customers. And finally, our food was given to us. And then we came another day. We asked for jalépeno ranch and Mandi said that they didn’t have any, we had a suspicion she was lying and we left and didnt order. We came back the next day, Chico (a great manager) was working there and Mandi was absent. Me and my dad asked a worker that was there yesterday if Mandi lied about the ranch. She did. He apologized for her behavior. Unfortunately we stopped going there altogether because the food quality and service was terrible while Mandi was at her shift. We also heard that Mandi had other complaints from other customers. Chicken Express was my favorite restaurant until the poor service made me lose interest. I’d be happy to go there daily again if Mandi got fired and I’m sure plenty of other customers as well would be happy. Thank you for listening.
Atmosphere: 3
Food: 5
Service: 1
Food was good except the gravy was extremely runny.
Atmosphere: 4
Food: 3
Service: 4
I have been several times but only to this location. For the most part, the food has been on the spot, and the service has been good. I really like the hot season salt on my food. With only one bad experience here, I give four stars ? ? ? ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Strip Dinners, 4 Express Tender Dinner, Two Pieces of Chicken Leg, 6 Rolls
employees lack the concept of basic customer service as well as the ability to control themselves when taking simple orders with no modifications.
Atmosphere: 1
Service: 1
Brought a football team through town and needed to feed them. Not only did the folks at this Chicken E afford us patience for a late running game, they helped us out without a complaint when we were a few boxes short. They made every effort to make our visit pleasant. I would definitely order food for my boys from here again.
Atmosphere: 4
Food: 5
Service: 5
Rude girl working the window tonight. She was rude the last time we were there too. I think she has been allowed to be rude by her manager as the manager overheard everything and did nothing.
I recently went in and got a 3 piece dark meal. It was fine at first but after I finished one of the pieces, I've noticed a bug or roach larvae on one of the other pieces. I drove back to the place to get a refund a number for a district manager or manager. . just someone to speak to because the employees didnt seem to care at all. They refused to give me a number or contact information of their higher-ups so I had to leave without such.If you're eating here, PLEASE look at what you're eating.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This Chicken E focuses on the drive thru and neglects the walk in customers, I walked in place a to go order and waited and watched probably 20 orders go thru the drive up window and still had not got my order, finally walk up to counter and asked about my order and the lady said they were waiting on chicken tenders and I had watch them fill the been up and send them all out the drive up twice
Atmosphere: 2
Food: 3
Service: 2
Awful service. Get rid of Raven since she can't pay attention or také an order right. Very disappointed. Normally service and food are good. Management needs to train better and supervise their employees better. But of course we are in Big Spring. Service at most places suck.
Atmosphere: 1
Food: 3
Service: 1
Went to get some chicken on 6/22/2023 at 730. We order our food. We sat in line for 30 minutes waiting and waiting. And we were the 2nd car in line. When we pulled up to the window you can see that the workers were just horseplaying around not worrying about the food..After getting our food at 8:05 nothing smelled fresh the food was absolutly cold even my gizzards that are supposedly made fresh were cold. $70 for a bunch of cold food aint worth the long wait.
Atmosphere: 1
Food: 1
Service: 1
DELICIOUS FOOD AND PEACEFUL ATMOSPHERE ? GREAT JOB GUYS ?
Atmosphere: 5
Food: 5
Service: 5
My Lil boy loves the fries here! Just like I do!
Atmosphere: 5
Food: 5
Service: 5