We’ve had this same issue several times with takeout. The buzzer never goes off, and after waiting a long time we have to go up and ask, only to find the food has already been ready. Once they notice us, they ring the buzzer. It’s inconvenient and results in cold food, which is disappointing.
Atmosphere: 1
Food: 1
Service: 1
Michelle Hartley
The food was good.
Atmosphere: 5
Food: 4
Service: 5
Leila
Normally I only share positive experiences to my followers but this time I felt I had to write a review. I’m Super disappointed. I ordered sesame chicken today around 3pm and five more meals for my family. I waited about 30 min for our food in an empty place. The chicken was hard and dry like a rock. I told the cashier and she said she will tell the cook and that’s it. She said no one has complained. I also shared with her that when you cut the chicken you can see it looks like a rope. She said ok. No customer service. They didnt offer to make it right. I felt there was no reason to request anything anymore after this experience. I went and sat down and ate rice. The cook just starred at me with no concern. 😂 Not coming back.
Atmosphere: 1
Food: 1
Service: 1
Steffany Pina
Hibachi Express is my favorite takeout in town! It’s my go to and get it constantly. I find myself missing it whenever I leave big spring for long periods of time. You really get a bang for your buck. Forever my favvvvvv
Atmosphere: 5
Food: 5
Service: 5
Scott
This place is aways great food for the money. I recommend jalapeño combo plat with lomeun.
Atmosphere: 4
Food: 5
Service: 4
Jonathan Charlot
Great location. Amazing Food and Outstanding service
Atmosphere: 5
Food: 5
Service: 5
Badzmom4
First off, most of the food I have had here is pretty good. Never really had an issue until the orange chicken. My first time having it here, it was amazing. Their orange sauce is the best, in my opinion. Every time after that, it has been mostly inedible (3-4 times). The chicken is just over cooked, some pieces the fork won't even go into it (those being the smaller pieces that fry fastest). I think I got 3 or 4 edible pieces out of this. Which is unfortunate because they do give you a good amount of food. The pictures show the amount of meat that was NOT edible, which is most of it. The rice and the broccoli were fine and they give you a good amount of rice, as well. Sad to say the orange chicken here is off my list now.
Atmosphere: 5
Food: 3
Service: 5
Blake Nguyen
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Combo Chicken Steak and Shrimp
Jessica Summers
Food was delicious, fast service, staff is moderately friendly.
Shawna Childress
The foods ok...service not the best. When we went the sprite was out and I asked the lady if she could fix it she yelled at a guy to who was busy....waited the for over 5mins needless to say no one did so I had to choose something else to drink.
Never again, woke up at 3am throwing up with a headache that will not give up over load of MSG . This is my first time being sick on sushi I promise it will be my last. GOOD LUCK YOU HAVE BEEN FOR WARNED
Sarah Newton
Dear god please don't eat here. I literally had a few bites and then threw it away. Service was just as good.
Amy Dick
It was alright—good for a quick bite but not especially memorable. The portions were generous and the food came out fast, which is a plus. The chicken and shrimp had decent flavor, but the fried rice was a bit bland. Soy sauce helped, though! Service was polite but not very engaging. Overall, it’s a convenient option if you’re craving hibachi without the full sit-down experience.
We’ve had this same issue several times with takeout. The buzzer never goes off, and after waiting a long time we have to go up and ask, only to find the food has already been ready. Once they notice us, they ring the buzzer. It’s inconvenient and results in cold food, which is disappointing.
Atmosphere: 1
Food: 1
Service: 1
The food was good.
Atmosphere: 5
Food: 4
Service: 5
Normally I only share positive experiences to my followers but this time I felt I had to write a review. I’m Super disappointed. I ordered sesame chicken today around 3pm and five more meals for my family. I waited about 30 min for our food in an empty place. The chicken was hard and dry like a rock. I told the cashier and she said she will tell the cook and that’s it. She said no one has complained. I also shared with her that when you cut the chicken you can see it looks like a rope. She said ok. No customer service. They didnt offer to make it right. I felt there was no reason to request anything anymore after this experience. I went and sat down and ate rice. The cook just starred at me with no concern. 😂 Not coming back.
Atmosphere: 1
Food: 1
Service: 1
Hibachi Express is my favorite takeout in town! It’s my go to and get it constantly. I find myself missing it whenever I leave big spring for long periods of time. You really get a bang for your buck. Forever my favvvvvv
Atmosphere: 5
Food: 5
Service: 5
This place is aways great food for the money. I recommend jalapeño combo plat with lomeun.
Atmosphere: 4
Food: 5
Service: 4
Great location. Amazing Food and Outstanding service
Atmosphere: 5
Food: 5
Service: 5
First off, most of the food I have had here is pretty good. Never really had an issue until the orange chicken. My first time having it here, it was amazing. Their orange sauce is the best, in my opinion. Every time after that, it has been mostly inedible (3-4 times). The chicken is just over cooked, some pieces the fork won't even go into it (those being the smaller pieces that fry fastest). I think I got 3 or 4 edible pieces out of this. Which is unfortunate because they do give you a good amount of food. The pictures show the amount of meat that was NOT edible, which is most of it. The rice and the broccoli were fine and they give you a good amount of rice, as well. Sad to say the orange chicken here is off my list now.
Atmosphere: 5
Food: 3
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Combo Chicken Steak and Shrimp
Food was delicious, fast service, staff is moderately friendly.
The foods ok...service not the best. When we went the sprite was out and I asked the lady if she could fix it she yelled at a guy to who was busy....waited the for over 5mins needless to say no one did so I had to choose something else to drink.
Restaurantji Recommends
Hibachi salmon is terrific.
Little over cooked... great portion size though.
Never again, woke up at 3am throwing up with a headache that will not give up over load of MSG . This is my first time being sick on sushi I promise it will be my last. GOOD LUCK YOU HAVE BEEN FOR WARNED
Dear god please don't eat here. I literally had a few bites and then threw it away. Service was just as good.
It was alright—good for a quick bite but not especially memorable. The portions were generous and the food came out fast, which is a plus. The chicken and shrimp had decent flavor, but the fried rice was a bit bland. Soy sauce helped, though! Service was polite but not very engaging. Overall, it’s a convenient option if you’re craving hibachi without the full sit-down experience.
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