A friend and i Went in on a Saturday evening. It was a couple of minutes after 8pm. We looked online and saw that they closed at 9pm. We both ordered and got our food. It was a little breezy outside and starting to get chilly so we mentioned that we were going to eat our ice cream there. The lady at the register said very rudely, well were about to close sooooo.....Okay, hint taken. We went out to our vehicle and ate our ice cream. 3 different vehicles pulled up while we were eating our ice cream, several minutes apart, and were serviced, so they were not closing very quick.The experience was not great. We felt like they didn't want to be bothered.
Atmosphere: 2
Food: 3
Service: 2
Elizabeth Witterstaeter
My husband and I brought our 5 year old daughter here for ice cream.The staff was friendly and helpful, and had even been willing to correct my daughter's order when I ordered her something that come to find out was not really what she wanted. We thanked them but asked her to keep what she had, but they were willing to do whatever it took to make sure that child had a great experience.They were also helpful in making recommendations for my smoothie order.As a small business owner myself I greatly appreciated the top notch service!
Quinn Devarona
The place was super busy and it took about 30 min for us to get our ice cream.. while waiting we watched the kid make ice cream it was unsanitary. The kid had ice cream the whole way up and down his arm past the glove he was wearing. When he went to scoop different ice creams he would use a paper towel to wipe the old ice cream off. He also used the same glove he was scooping ice cream with to open the doors and grab new ice cream containers. There were two kids running this whole Ice cream shop. Whenever he scooped the ice cream he scooped one scoop to make a 16oz milkshake and told the girl he was working with “ I hope that’s enough to make a milk shake “, then she proceeded to fill it up to the absolute top with milk so it tasted like a glass of milk… would not recommend this place.
Bonnie Revia
Wonderful people here! Such a fun atmosphere! A must stop-in at Crystal Beach. Ice cream, margaritas, and da queries!
Charli Behn
Wrong advertised hours - went on a Tuesday, said they were open online but they were closed. Guy comes out and says “they won’t open until Thursday” okay?? Change your hours.
Zachary Rutledge
Smoothie was good but the older blonde working the cash register is very rude and not welcoming we will not be back
Christina Fontenot
Save yourself the drive and money. Unfriendly workers who closed store prematurely at 8:39 when website says open until 9. Place looked inviting, but will not recommend based on service.
Melanie Dawn Shepard
My husband and I stopped by here with our sons because I had seen some great reviews online. Both of my boys ordered a shake, and we ordered a banana split to share. They came back and stated they had no vanilla ice cream, then stated no pineapple for the banana split. Then they stated they had no milk for the shakes. I also ordered without coconut on my banana split because I don't like it. Needless to say, 2 bites in, Coconut. Seriously, I'm unsure how they received the grand reviews. My husband thought maybe because they were a bunch of teens, but my 14-year-old works, and his boss would let me know if it wasn't up to par.
Kim G.
Bad customer service. White lady at register is slow, she thought we didn't speak English, so she was rude. But a white man came to order a daiquiri and she was all smiles with him.... Sad
Marie Pomier
The ice cream was great. The staff was very friendly. The prices are a bit high though. If you're on vacation and craving dessert it's a good place to go as long as you're ready to spend.
Popped in for dessert, the sign had us hooked. Rita's for the adults and Ice Cream for the kiddos. Wide verity of choices on the menu, will stop here anytime we're in the area.
Kynleigh Hilario
We brought in a whole group of like 20 people and we got our stuff in like 8-10 mins and we got ice cream or snow cones. The employees were nice to but it is a four because there wasn't a lot of seating inside but there were seats outside
Kylie N.
The milkshake thick, creamy, and delicious! The only place that had a bathroom instead of a port-a-potty. The place was cute.
Katelyn Long
Terrible place to go and get your hopes up! We show up and they take our order which contains alcohol and then decide to turn off the machine and tell us “they are underage and can’t serve us”. You not only wasted my time but yours as well. Also, there was a 14 year old working (supposedly) and she was trying to close the store as soon as we walk in, which was 8:40. So rude and disrespectful kids. Do not come here!!
Brandon Garrison
*Advertises alcoholic beverages*“Sorry guys, we all are underaged and can’t serve alcohol.”What a joke. Don’t have a 14 year old work at a place that serves alcohol, because it’s gonna upset customers who come try and buy drinks (that you all advertise and have in the title of your store) that can’t be served.
A friend and i Went in on a Saturday evening. It was a couple of minutes after 8pm. We looked online and saw that they closed at 9pm. We both ordered and got our food. It was a little breezy outside and starting to get chilly so we mentioned that we were going to eat our ice cream there. The lady at the register said very rudely, well were about to close sooooo.....Okay, hint taken. We went out to our vehicle and ate our ice cream. 3 different vehicles pulled up while we were eating our ice cream, several minutes apart, and were serviced, so they were not closing very quick.The experience was not great. We felt like they didn't want to be bothered.
Atmosphere: 2
Food: 3
Service: 2
My husband and I brought our 5 year old daughter here for ice cream.The staff was friendly and helpful, and had even been willing to correct my daughter's order when I ordered her something that come to find out was not really what she wanted. We thanked them but asked her to keep what she had, but they were willing to do whatever it took to make sure that child had a great experience.They were also helpful in making recommendations for my smoothie order.As a small business owner myself I greatly appreciated the top notch service!
The place was super busy and it took about 30 min for us to get our ice cream.. while waiting we watched the kid make ice cream it was unsanitary. The kid had ice cream the whole way up and down his arm past the glove he was wearing. When he went to scoop different ice creams he would use a paper towel to wipe the old ice cream off. He also used the same glove he was scooping ice cream with to open the doors and grab new ice cream containers. There were two kids running this whole Ice cream shop. Whenever he scooped the ice cream he scooped one scoop to make a 16oz milkshake and told the girl he was working with “ I hope that’s enough to make a milk shake “, then she proceeded to fill it up to the absolute top with milk so it tasted like a glass of milk… would not recommend this place.
Wonderful people here! Such a fun atmosphere! A must stop-in at Crystal Beach. Ice cream, margaritas, and da queries!
Wrong advertised hours - went on a Tuesday, said they were open online but they were closed. Guy comes out and says “they won’t open until Thursday” okay?? Change your hours.
Smoothie was good but the older blonde working the cash register is very rude and not welcoming we will not be back
Save yourself the drive and money. Unfriendly workers who closed store prematurely at 8:39 when website says open until 9. Place looked inviting, but will not recommend based on service.
My husband and I stopped by here with our sons because I had seen some great reviews online. Both of my boys ordered a shake, and we ordered a banana split to share. They came back and stated they had no vanilla ice cream, then stated no pineapple for the banana split. Then they stated they had no milk for the shakes. I also ordered without coconut on my banana split because I don't like it. Needless to say, 2 bites in, Coconut. Seriously, I'm unsure how they received the grand reviews. My husband thought maybe because they were a bunch of teens, but my 14-year-old works, and his boss would let me know if it wasn't up to par.
Bad customer service. White lady at register is slow, she thought we didn't speak English, so she was rude. But a white man came to order a daiquiri and she was all smiles with him.... Sad
The ice cream was great. The staff was very friendly. The prices are a bit high though. If you're on vacation and craving dessert it's a good place to go as long as you're ready to spend.
Restaurantji Recommends
Popped in for dessert, the sign had us hooked. Rita's for the adults and Ice Cream for the kiddos. Wide verity of choices on the menu, will stop here anytime we're in the area.
We brought in a whole group of like 20 people and we got our stuff in like 8-10 mins and we got ice cream or snow cones. The employees were nice to but it is a four because there wasn't a lot of seating inside but there were seats outside
The milkshake thick, creamy, and delicious! The only place that had a bathroom instead of a port-a-potty. The place was cute.
Terrible place to go and get your hopes up! We show up and they take our order which contains alcohol and then decide to turn off the machine and tell us “they are underage and can’t serve us”. You not only wasted my time but yours as well. Also, there was a 14 year old working (supposedly) and she was trying to close the store as soon as we walk in, which was 8:40. So rude and disrespectful kids. Do not come here!!
*Advertises alcoholic beverages*“Sorry guys, we all are underaged and can’t serve alcohol.”What a joke. Don’t have a 14 year old work at a place that serves alcohol, because it’s gonna upset customers who come try and buy drinks (that you all advertise and have in the title of your store) that can’t be served.