They are good but I just order 2 pizzas and it took them 2 hours, I understand a busy night on a Friday but that’s not just it, they gave me the wrong pizza and I paid with cash, once the delivery driver got there I handed him the cash and asked if I could get change back, the change was supposed to be 9$ and he said he forgot his wallet and could only give me 5$ I understand maybe a little but you should always bring ur change not everyone does card orders. Also me and my boyfriend tried calling them a few times and each time they hung up on us. I’m not to happy about this round but still ate it food was fine
Joshua Phillips
If you ever have problems at my store, please reach out to me and I will personally make it right for you, whatever it takes! Google will not let me post my cell number, so just ask for Josh! If I am not there, please leave your contact info with one of my managers and please follow up if I have not got back to you! Everyone’s business is so appreciated! Thank you from the bottom of my heart.
Caprii Nisha
Brianna is amazing she didn't say my card number loud as I read her the numbers like some do and I appreciate that! I Heart you ❤️
Food: 5
Service: 5
Jacy Hewitt
I love domino's but bonham really needs to teach these young kids how to have more respect and not give attitude towards someone who is pay for the food they ordered. This young girl walked up to the counter and was just rude to me when I was picking up my ordered she through the sause In a bag and tossed my wing boxes across the counter.
Emily Roberts
They get my order wrong every other time, they are not friendly at all, customer service is horrible, several times they did not even have the ingredients for what I was ordering, they had no sodas for months, and I’m just disappointed overall, as my family used to love to eat here before we moved having to change store locations.
Atmosphere: 1
Food: 2
Service: 1
Tom Salisbury
This is not pie cut as specified!
Atmosphere: 2
Food: 3
Service: 1
Zack Staton
made a online order and was said to take 10-15 minutes so i waited my 20 minutes to go in and when I went in was told i was on the bottom of the list and it would be minimum 45 minutes. not sure the dudes name with all the tags on his hat, he tried to be nice but wouldn’t speed up my process after i had waited 20 minutes already. after a long work day and being told i have to wait another 45 minutes i canceled my order. i won’t use this place again because of the poor attitude in the atmosphere and the lack of customer etiquette. if i am told to wait 15 minutes and give you 20. i expect my food to be done. not only to mention i used a 19.99 deal and ended up spending 32$ because i let it scan my apple pay before i could pull my phone away from noticing. really sucks, PAPA JOHNS FOR THE WIN!!
Atmosphere: 1
Service: 1
Lux Shine
I never post reviews so this is my first time doing so because i feel like it really deserves it and i want to say There was a mistake with my delivery order so i called and i spoke to Josh. I just want to say he has given me some of the best customer service i have received by far and i work in it as well. He was kind and worked with me and was able to fix my order with no complaints. I wish everybody in the customer service industry had the kind of service and attitude like josh had. 5 stars from me. Amazing and thank you.
Charlee Crutcher
I would leave a zero star if possible.. after 2 hours my pizza was still not ready. Not worth it. Go somewhere else. They just need to close this place down.
Atmosphere: 1
Food: 1
Service: 1
Tina Mcdonald
Waited an hour for my order to be delivered. I tried to call and no one got on the phone to let me know what was going on with my order. So I went to the store and met with Nick (the so called store manager was rude and snappy). He told me we only have one driver which would be fine but someone could have answered the phone. Nick then said there are only two of us here, however, they were not busy.
I order from Dominos in Bonham once a week sometimes twice or more. I placed an order and had it delivered. I always order the same sandwich with meat only. When I received my sandwich tonight I was surprised that it was practically bread. I called the store to let them know and ask if they could rectify it as I’ve never received a sandwich that looked like that! The girl on phone informed me that’s how it was suppose to be bc it was only meat and you could hear the manager in the background repeating the same thing! I won’t be back! Horrible customer service and unwilling to fix a mistake! Very disappointed in the Dominos in Bonham!!!!
Atmosphere: 1
Food: 1
Service: 1
Weston Dempsey
Great stor. Our pizza is always ready and hot when I come in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Adriana Sierra
Always ready on time and freshly made !
Atmosphere: 5
Food: 5
Service: 5
Sienna
I love dominos. Be hitting the spot late night! Yall always hook it up thanks!!❤️
They are good but I just order 2 pizzas and it took them 2 hours, I understand a busy night on a Friday but that’s not just it, they gave me the wrong pizza and I paid with cash, once the delivery driver got there I handed him the cash and asked if I could get change back, the change was supposed to be 9$ and he said he forgot his wallet and could only give me 5$ I understand maybe a little but you should always bring ur change not everyone does card orders. Also me and my boyfriend tried calling them a few times and each time they hung up on us. I’m not to happy about this round but still ate it food was fine
If you ever have problems at my store, please reach out to me and I will personally make it right for you, whatever it takes! Google will not let me post my cell number, so just ask for Josh! If I am not there, please leave your contact info with one of my managers and please follow up if I have not got back to you! Everyone’s business is so appreciated! Thank you from the bottom of my heart.
Brianna is amazing she didn't say my card number loud as I read her the numbers like some do and I appreciate that! I Heart you ❤️
Food: 5
Service: 5
I love domino's but bonham really needs to teach these young kids how to have more respect and not give attitude towards someone who is pay for the food they ordered. This young girl walked up to the counter and was just rude to me when I was picking up my ordered she through the sause In a bag and tossed my wing boxes across the counter.
They get my order wrong every other time, they are not friendly at all, customer service is horrible, several times they did not even have the ingredients for what I was ordering, they had no sodas for months, and I’m just disappointed overall, as my family used to love to eat here before we moved having to change store locations.
Atmosphere: 1
Food: 2
Service: 1
This is not pie cut as specified!
Atmosphere: 2
Food: 3
Service: 1
made a online order and was said to take 10-15 minutes so i waited my 20 minutes to go in and when I went in was told i was on the bottom of the list and it would be minimum 45 minutes. not sure the dudes name with all the tags on his hat, he tried to be nice but wouldn’t speed up my process after i had waited 20 minutes already. after a long work day and being told i have to wait another 45 minutes i canceled my order. i won’t use this place again because of the poor attitude in the atmosphere and the lack of customer etiquette. if i am told to wait 15 minutes and give you 20. i expect my food to be done. not only to mention i used a 19.99 deal and ended up spending 32$ because i let it scan my apple pay before i could pull my phone away from noticing. really sucks, PAPA JOHNS FOR THE WIN!!
Atmosphere: 1
Service: 1
I never post reviews so this is my first time doing so because i feel like it really deserves it and i want to say There was a mistake with my delivery order so i called and i spoke to Josh. I just want to say he has given me some of the best customer service i have received by far and i work in it as well. He was kind and worked with me and was able to fix my order with no complaints. I wish everybody in the customer service industry had the kind of service and attitude like josh had. 5 stars from me. Amazing and thank you.
I would leave a zero star if possible.. after 2 hours my pizza was still not ready. Not worth it. Go somewhere else. They just need to close this place down.
Atmosphere: 1
Food: 1
Service: 1
Waited an hour for my order to be delivered. I tried to call and no one got on the phone to let me know what was going on with my order. So I went to the store and met with Nick (the so called store manager was rude and snappy). He told me we only have one driver which would be fine but someone could have answered the phone. Nick then said there are only two of us here, however, they were not busy.
Service: 1
Restaurantji Recommends
Yall need to answer the phone
Atmosphere: 1
Food: 5
Service: 1
I order from Dominos in Bonham once a week sometimes twice or more. I placed an order and had it delivered. I always order the same sandwich with meat only. When I received my sandwich tonight I was surprised that it was practically bread. I called the store to let them know and ask if they could rectify it as I’ve never received a sandwich that looked like that! The girl on phone informed me that’s how it was suppose to be bc it was only meat and you could hear the manager in the background repeating the same thing! I won’t be back! Horrible customer service and unwilling to fix a mistake! Very disappointed in the Dominos in Bonham!!!!
Atmosphere: 1
Food: 1
Service: 1
Great stor. Our pizza is always ready and hot when I come in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Always ready on time and freshly made !
Atmosphere: 5
Food: 5
Service: 5
I love dominos. Be hitting the spot late night! Yall always hook it up thanks!!❤️
Atmosphere: 5
Food: 5
Service: 5
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