If the store closes at a certain time, the app needs to reflect that the store is closed. As of writing this, the app says this store closes at midnight, but Google says the store closes at 11. Using the app, I had no idea the store was closed and was even able to place an order. Not cool, and wasted time.
Cathleen Babb
I went to drive through. They have two lanes. The right lane was moving the left lane wasn't. I was there for ten minutes behind 1 car that was ordering at the speaker. When I finally reached to order it was extremely hard to hear, the person kept repeating my order wrong. I left and went elsewhere.
Service: 1
Barbara
The food was hot and it was delicious. Best hashbrown I ever had.
Atmosphere: 5
Food: 5
Service: 5
Isabela Perez
It seems every time I go to the McDonald’s in Bonham, they NEVER fill my fries. I politely asked the window people to make sure my fries were full and explained my past experienceS, only to pull fries out that are half full AGAIN. At this point , upsizing shouldn't even be an option if I’m getting the same , if not less than a medium fry when I ordered a Large. It’s ridiculous that this happens every single time. It’s not worth going to if I’m not getting my moneys worth. Very disappointing. Definitely not recommending this Bonham McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Tammie Newby
He s not friendly at all acts like he's better than you wow no class I understand that job is hard but just smile every once in a while lifes not that bad
Atmosphere: 1
Food: 4
Service: 1
Charlsey Phelps Popp
Went to the McDonald's.To place an order manager would not take the order.Said I needed to use the kiosk. Said that was the only way to place an order yelledd that across the room Would not come to the desk even though I offered to Wait. Poor manager Poor service. Why would I want to go to another mcdonald's. If.
This is where They are headed. this manager should be addressed. it was not busy.
Paul Mccraw
My family and myself went through the drive through after a high school track meet. We were in the drive through about 40 minutes. The guy working the drive through window did not speak English.They tried to give us someone else’s order twice. Then when we got our order,literally everything in our order was wrong. So then I had to go inside to get my order corrected and there were several other people in there for the same thing. On top of that, our food was cold. I will never go back to Bonham Tx McDonald’s
Atmosphere: 1
Food: 1
Service: 1
Angie Poindexter
They never get my order right
Atmosphere: 3
Food: 3
Service: 3
Jbird Camp
Each time I've gone through 3 times now. Fries are cold or stale,burgers dry and can't get order rite, never have shakes. Last time I sat at the window got our food . Then we waited for almost 10 min for a tea all to be told they where out. So I'll say this horrible service and food. I believe in trying 3 times but after that done. If you want cold food , crap service, anything but what you want then this is the place.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Dr Pepper
Justin West
Every time I go to the drive-thru they always forget something out of my bag whether its fries, condiments or wrong drinks. The crew there obviously can't read tickets. And manager needs a refresh in CUSTOMER SERVICE. The whole company needs new and friendlier staff, even corporate!!
man every single time I go to McDonald's drive thru they totally mess my order up. ordered Frappuccino I get ice coffee. yuk. come on mickey d get some employees that can hear an then follow thru with putting the right shit in people's bags. cuz honestly bonham McDonald's sucks. I thought maybe they had a bad day so tried em again. same ole same I tried one more time bfor i stop eating there. and guess what ¹this time the food was cold un consumable. for real even the fries were nasty.
Atmosphere: 1
Food: 1
Service: 1
Amanda Johnson
The customer service at McDonald's in Bonham tx is awful they never greet you they will just let you stand at counter for 15 min
Service: 1
Hollie Allen
The manager there needs to be replaced the service sucked! People came in from the drive through complaining cause they handed out the wrong order and she’s the one handing it to the employeee to give to the customer! Also noticed no gloves while handling food or washing hands!! Filling the bag with food so much where the food is about falling out!!! Now waiting on our food took way too long!!! Fix this people quit being lazy!!!
Kelli Delancey
Very slow service everytime I’m in there. No sense of urgency and don’t use the mobile pickup…you’ll wait there for 20-30 min or never get your food….
Atmosphere: 2
Service: 1
RH Leung
Place app order 2 iced tea and one iced coffee. Order#1648, March 9th. Entered at 2:49, left 3:29. They stared at me, without asking a question in front of the counter. No one got 2 seconds for me or ask what I want or to pick up? Almost 40 minutes for a drink is too much to ask I assume! I returned here for good faith despite previous bad services over the years, but this one just be my last one for Bonham McDonald’s. I ordered to go, they gave me cups to do it myself, after 40 minutes of standing and staring at me blankly. No word said to me, nor I will say anymore about you. Since McDonald’s has billions, losing a small customer is probably ok to a giant douchebag of a company.
If the store closes at a certain time, the app needs to reflect that the store is closed. As of writing this, the app says this store closes at midnight, but Google says the store closes at 11. Using the app, I had no idea the store was closed and was even able to place an order. Not cool, and wasted time.
I went to drive through. They have two lanes. The right lane was moving the left lane wasn't. I was there for ten minutes behind 1 car that was ordering at the speaker. When I finally reached to order it was extremely hard to hear, the person kept repeating my order wrong. I left and went elsewhere.
Service: 1
The food was hot and it was delicious. Best hashbrown I ever had.
Atmosphere: 5
Food: 5
Service: 5
It seems every time I go to the McDonald’s in Bonham, they NEVER fill my fries. I politely asked the window people to make sure my fries were full and explained my past experienceS, only to pull fries out that are half full AGAIN. At this point , upsizing shouldn't even be an option if I’m getting the same , if not less than a medium fry when I ordered a Large. It’s ridiculous that this happens every single time. It’s not worth going to if I’m not getting my moneys worth. Very disappointing. Definitely not recommending this Bonham McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
He s not friendly at all acts like he's better than you wow no class I understand that job is hard but just smile every once in a while lifes not that bad
Atmosphere: 1
Food: 4
Service: 1
Went to the McDonald's.To place an order manager would not take the order.Said I needed to use the kiosk. Said that was the only way to place an order yelledd that across the room Would not come to the desk even though I offered to Wait. Poor manager Poor service. Why would I want to go to another mcdonald's. If. This is where They are headed. this manager should be addressed. it was not busy.
My family and myself went through the drive through after a high school track meet. We were in the drive through about 40 minutes. The guy working the drive through window did not speak English.They tried to give us someone else’s order twice. Then when we got our order,literally everything in our order was wrong. So then I had to go inside to get my order corrected and there were several other people in there for the same thing. On top of that, our food was cold. I will never go back to Bonham Tx
McDonald’s
Atmosphere: 1
Food: 1
Service: 1
They never get my order right
Atmosphere: 3
Food: 3
Service: 3
Each time I've gone through 3 times now. Fries are cold or stale,burgers dry and can't get order rite, never have shakes. Last time I sat at the window got our food . Then we waited for almost 10 min for a tea all to be told they where out. So I'll say this horrible service and food. I believe in trying 3 times but after that done. If you want cold food , crap service, anything but what you want then this is the place.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Dr Pepper
Every time I go to the drive-thru they always forget something out of my bag whether its fries, condiments or wrong drinks. The crew there obviously can't read tickets. And manager needs a refresh in CUSTOMER SERVICE. The whole company needs new and friendlier staff, even corporate!!
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
man every single time I go to McDonald's drive thru they totally mess my order up. ordered Frappuccino I get ice coffee. yuk. come on mickey d get some employees that can hear an then follow thru with putting the right shit in people's bags. cuz honestly bonham McDonald's sucks. I thought maybe they had a bad day so tried em again. same ole same I tried one more time bfor i stop eating there. and guess what ¹this time the food was cold un consumable. for real even the fries were nasty.
Atmosphere: 1
Food: 1
Service: 1
The customer service at McDonald's in Bonham tx is awful they never greet you they will just let you stand at counter for 15 min
Service: 1
The manager there needs to be replaced the service sucked! People came in from the drive through complaining cause they handed out the wrong order and she’s the one handing it to the employeee to give to the customer! Also noticed no gloves while handling food or washing hands!! Filling the bag with food so much where the food is about falling out!!! Now waiting on our food took way too long!!! Fix this people quit being lazy!!!
Very slow service everytime I’m in there. No sense of urgency and don’t use the mobile pickup…you’ll wait there for 20-30 min or never get your food….
Atmosphere: 2
Service: 1
Place app order 2 iced tea and one iced coffee. Order#1648, March 9th. Entered at 2:49, left 3:29. They stared at me, without asking a question in front of the counter. No one got 2 seconds for me or ask what I want or to pick up? Almost 40 minutes for a drink is too much to ask I assume! I returned here for good faith despite previous bad services over the years, but this one just be my last one for Bonham McDonald’s. I ordered to go, they gave me cups to do it myself, after 40 minutes of standing and staring at me blankly. No word said to me, nor I will say anymore about you. Since McDonald’s has billions, losing a small customer is probably ok to a giant douchebag of a company.
Atmosphere: 1
Food: 1
Service: 1
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