Sent my son in it was 820 pm they close at 9pm the lady said they had no meats no vegetables and the oven was broke really they were open all day only because they wanna leave at 9 not stay open till 9 smfh last time I eat there or at least the one in brazoria Texas
stephanie madden
Was ignored when there by the servers. Left the store without ordering
Atmosphere: 1
Food: 1
Service: 1
Shshs Hwhs
Rat poop rat infestation making employees sick black mold around back ice machine yelled at for doing proper temps because food is always on verge of going bad told to just change labels on food till it looked or smelled bad holes in walls alll over back and sinks don't drain right at all water all over the place and sinks smells like sewage when drained only four really genuine nice people there
Atmosphere: 1
Food: 1
Service: 3
Lucy games (Lucysstreaming)
Would not recommend worker didn’t follow my order correctly and the employees were super rude kicking out people before closing is diabolical and plus my sandwich was burnt to a crisp and the chicken got me sick and there was rat droppings in the lobby
Atmosphere: 1
Food: 1
Service: 1
wondrous apex
2 new girls they hired in the afternoon keep running people off not only me but an elderly couple fresh from church
Service: 1
Vivian Peters
They are fairly quick and efficient.
Atmosphere: 4
Food: 5
Service: 4
Lloyd Gregory
Great service Great food
Atmosphere: 5
Food: 5
Service: 5
Chance Welch
If you order from this location, make sure you do it in person.Because all of the staff there refused to read the special instructions, and now, four times, i've had issues with the orders being incorrect. Beware if you're talking to the girl named Stormy because she likes to cop an attitude and play a little victim. If you ask a question talking about how rude and how much of an attitude somebody has whenever she in fact is the one who has an attitude and is so sensitive to somebody asking, if the person that made the order knows how to read the special instructions box, which apparently you're not allowed to ask that question. And then yelled at and told to leave the store which I did. Of course, then I called trying to speak with an adult and find out that that little girl is a manager and very unprofessional at that and I just hope that somebody who works there will retrain that person with customer service? Or find somebody who knows how to handle people. When I called, she said she handled it incorrectly, but then continued to berate me over the phone and then hang up on me. When I called another number from Google, it led me back to the store and again. She apologized for how she handled the situation but then also backstepped and said that I was in the wrong for asking a question. Apparently, my accent makes me seem like I have an attitude because I was having a great day. I still am. But it's really upsetting that I had to go to Bucees to buy my food after I already paid for lunch so I would appreciate anybody who works there to reach out to me.Let me know how you handle the situation and anybody who's going to visit there,Watch out for the short little girl. She has a very, very fragile ego, and if you ask her questions, she will get stormy mad. Yeah, I have a blessed day.
Atmosphere: 1
Food: 1
Service: 1
Ashley Woolsey
Love this place quick every time while on the go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Jennifer Maus
I usually have NO problems with this Subway. I have been ordering from this Subway location for about 15 years. Tonight we went in to order at 8:30pm. Closing time is 9pm at this location. When we walked in, all the chairs were already up on the tables. We were informed right away that they had shut off the toaster for the night and we would not be able to have our sandwiches toasted. When I pointed out that they do not close for another 30 minutes and the full menu should be available, the employee stated that that is not how they do it. I decided that I would not argue with him anymore and I said I would be calling his manager and we would not be ordering from them tonight. He said that his manager is the one that told him to shut down the toaster. As I stated before, I have been going to this Subway location for about 15 years, many times around 8:30pm, and I have never seen them shut down the toaster before closing. The employee's response was also bordering on rude. Rest assured that I WILL be contacting the manager tomorrow.
No matter what they always make your order wrong unless you are standing in the store telling them what to do. They drown your sandwich in sauce so by the time you eat it, it’s soggy and gross. They also tend to run out of ingredients quite frequently, and if they get your order wrong they won’t fix it unless you buy a whole other sandwich. The staff is extremely rude which makes sense to why they go through employees so often. Your best bet is to just drive to Lake Jackson and get something there, because unfortunately all of the restaurants in brazoria are terrible and poorly staffed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Meatball Marinara
geraldlO9268HU
the subs would be great if they would actually put a decent amount of meat product on there sandwiches . on any time of the day,
CeeDee Smith
Ate here for the first time.. really enjoyed the foot-long sub.. do believe it's overpriced but with the coupons they have going on right now.. its pretty affordable and enjoyable..
Parking: The parking is beyond terrible.. probably only 5 spots in the front, but it's very difficult to back out being so close to the intersection.. there's maybe 8 spots on the left side of the building. Again, it is very easy to pass due to the fact that you're going through an intersection, and trying to leave could be difficult if there's traffic..
Sent my son in it was 820 pm they close at 9pm the lady said they had no meats no vegetables and the oven was broke really they were open all day only because they wanna leave at 9 not stay open till 9 smfh last time I eat there or at least the one in brazoria Texas
Was ignored when there by the servers. Left the store without ordering
Atmosphere: 1
Food: 1
Service: 1
Rat poop rat infestation making employees sick black mold around back ice machine yelled at for doing proper temps because food is always on verge of going bad told to just change labels on food till it looked or smelled bad holes in walls alll over back and sinks don't drain right at all water all over the place and sinks smells like sewage when drained only four really genuine nice people there
Atmosphere: 1
Food: 1
Service: 3
Would not recommend worker didn’t follow my order correctly and the employees were super rude kicking out people before closing is diabolical and plus my sandwich was burnt to a crisp and the chicken got me sick and there was rat droppings in the lobby
Atmosphere: 1
Food: 1
Service: 1
2 new girls they hired in the afternoon keep running people off not only me but an elderly couple fresh from church
Service: 1
They are fairly quick and efficient.
Atmosphere: 4
Food: 5
Service: 4
Great service Great food
Atmosphere: 5
Food: 5
Service: 5
If you order from this location, make sure you do it in person.Because all of the staff there refused to read the special instructions, and now, four times, i've had issues with the orders being incorrect. Beware if you're talking to the girl named Stormy because she likes to cop an attitude and play a little victim. If you ask a question talking about how rude and how much of an attitude somebody has whenever she in fact is the one who has an attitude and is so sensitive to somebody asking, if the person that made the order knows how to read the special instructions box, which apparently you're not allowed to ask that question. And then yelled at and told to leave the store which I did. Of course, then I called trying to speak with an adult and find out that that little girl is a manager and very unprofessional at that and I just hope that somebody who works there will retrain that person with customer service? Or find somebody who knows how to handle people. When I called, she said she handled it incorrectly, but then continued to berate me over the phone and then hang up on me. When I called another number from Google, it led me back to the store and again. She apologized for how she handled the situation but then also backstepped and said that I was in the wrong for asking a question. Apparently, my accent makes me seem like I have an attitude because I was having a great day. I still am. But it's really upsetting that I had to go to Bucees to buy my food after I already paid for lunch so I would appreciate anybody who works there to reach out to me.Let me know how you handle the situation and anybody who's going to visit there,Watch out for the short little girl. She has a very, very fragile ego, and if you ask her questions, she will get stormy mad. Yeah, I have a blessed day.
Atmosphere: 1
Food: 1
Service: 1
Love this place quick every time while on the go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
I usually have NO problems with this Subway. I have been ordering from this Subway location for about 15 years. Tonight we went in to order at 8:30pm. Closing time is 9pm at this location. When we walked in, all the chairs were already up on the tables. We were informed right away that they had shut off the toaster for the night and we would not be able to have our sandwiches toasted. When I pointed out that they do not close for another 30 minutes and the full menu should be available, the employee stated that that is not how they do it. I decided that I would not argue with him anymore and I said I would be calling his manager and we would not be ordering from them tonight. He said that his manager is the one that told him to shut down the toaster. As I stated before, I have been going to this Subway location for about 15 years, many times around 8:30pm, and I have never seen them shut down the toaster before closing. The employee's response was also bordering on rude. Rest assured that I WILL be contacting the manager tomorrow.
Atmosphere: 1
Service: 1
Restaurantji Recommends
No matter what they always make your order wrong unless you are standing in the store telling them what to do. They drown your sandwich in sauce so by the time you eat it, it’s soggy and gross. They also tend to run out of ingredients quite frequently, and if they get your order wrong they won’t fix it unless you buy a whole other sandwich. The staff is extremely rude which makes sense to why they go through employees so often. Your best bet is to just drive to Lake Jackson and get something there, because unfortunately all of the restaurants in brazoria are terrible and poorly staffed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Meatball Marinara
the subs would be great if they would actually put a decent amount of meat product on there sandwiches . on any time of the day,
Ate here for the first time.. really enjoyed the foot-long sub.. do believe it's overpriced but with the coupons they have going on right now.. its pretty affordable and enjoyable..
Parking: The parking is beyond terrible.. probably only 5 spots in the front, but it's very difficult to back out being so close to the intersection.. there's maybe 8 spots on the left side of the building. Again, it is very easy to pass due to the fact that you're going through an intersection, and trying to leave could be difficult if there's traffic..
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Subway Club
Sandwich was a little messy but tasted
Atmosphere: 5
Food: 4
Service: 5
Creepy men
Atmosphere: 3
Food: 5
Service: 5
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