I'd like to express significant disappointment with my recent experience at this KFC location. Unfortunately, the service was subpar, with issues in management oversight. Both the manager and new manager fell short in ensuring a positive dining experience. The food did not meet expectations, and the cleanliness of the establishment was concerning. Furthermore, it was apparent that only a few staff members were present, and those working seemed to be treated poorly.
Given the importance of quality service, food, and cleanliness in a dining establishment, I strongly believe this location requires immediate attention to address these critical issues, ideally through new management. In a small town where news travels quickly, I would strongly advise against visiting this KFC due to these substantial concerns.
Atmosphere: 1
Food: 1
Service: 1
Elyte Goulden
We got a 8pc meal and the forgot the gravy for the potatoes. Then ordered 6 hush puppies and got three, even though they charged for everything fine. Super slow, and order is never right.
Atmosphere: 2
Food: 3
Service: 1
Jon George
Would be 5 stars but they got cold fries and surly worker people.
Atmosphere: 3
Food: 4
Service: 4
Spencer Mayer
Again, unbelievably slow with extra wait times because “a really big family came in and ordered all the tenders.” The only reason I ordered tenders was because the normal fried chicken was also on a long wait.
CooperPirate2015
Still had feathers fried into my chicken not an add on order.
Food: 1
Anderson Rincon
I arrived to buy something and a lady gave me a dirty look and I left because of her bad expression.
Dustin Bass
Girl at front was rude and when asked for sauces she threw them in the bag and walked off.
Atmosphere: 1
Food: 3
Service: 1
A.D. Steagall (Grey4791)
Recently went through the drive thru after church a couple of weeks ago. We were in the drive thru line for over 30 minutes! When we finally arrived at the window we paid for our order and received our drink but the attendant asked us to pull up and wait an additional 4 minutes for our tenders to be ready! We waited 20 more minutes only for them to come out and ask us to pull around to the main entrance.I went inside and got a refund and they had the gall to say that they would still be charging for the drink they gave us! That was never even in dispute! Looking at the other patrons tables, everybody had my drinks in front of them and no food! There was a total of 4 people behind the counter with one teenager frying the chicken. Their attitude was beyond the pale! My family used to frequent this place weekly but that is no longer the case! I don't believe the manager, who is a wonderful person, was there that day and is in unaware of what happens in their absence.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken, Chicken Strips and Fries, Chicken Bites
Geneva Flanagan
Love the food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
David Garza
Temperature on fryer not right , fish , chicken should be crispy , 270° f , cooking temp , breading wasn't crispy around meat was still raw . Instead of cleaning all fryers at one time , careful on Temperature. Couldn't complain to manager on duty , she was wearing a red shirt and walked out by 705 pm she yelled out she be right back. She was gone when I left around 735 pm
My biscuits were fresh. This is the first time in a long time at a KFC. We were just passing thru town. The chicken was really good and not as greasy. Best KFC I ever had.
100% the best KFC in the world!! The food was amazing and the service is better! I love this KFC and I am definitely coming back!!
Atmosphere: 5
Food: 5
Service: 5
Virginia Arriaga
The drive thru boy was so rude while my husband ordered and didn't give us my child's drink and applesauce. We had to call the restaurant to give us the missing items because he went to the back and never came back to the window.
I'd like to express significant disappointment with my recent experience at this KFC location. Unfortunately, the service was subpar, with issues in management oversight. Both the manager and new manager fell short in ensuring a positive dining experience. The food did not meet expectations, and the cleanliness of the establishment was concerning. Furthermore, it was apparent that only a few staff members were present, and those working seemed to be treated poorly.
Given the importance of quality service, food, and cleanliness in a dining establishment, I strongly believe this location requires immediate attention to address these critical issues, ideally through new management. In a small town where news travels quickly, I would strongly advise against visiting this KFC due to these substantial concerns.
Atmosphere: 1
Food: 1
Service: 1
We got a 8pc meal and the forgot the gravy for the potatoes. Then ordered 6 hush puppies and got three, even though they charged for everything fine. Super slow, and order is never right.
Atmosphere: 2
Food: 3
Service: 1
Would be 5 stars but they got cold fries and surly worker people.
Atmosphere: 3
Food: 4
Service: 4
Again, unbelievably slow with extra wait times because “a really big family came in and ordered all the tenders.” The only reason I ordered tenders was because the normal fried chicken was also on a long wait.
Still had feathers fried into my chicken not an add on order.
Food: 1
I arrived to buy something and a lady gave me a dirty look and I left because of her bad expression.
Girl at front was rude and when asked for sauces she threw them in the bag and walked off.
Atmosphere: 1
Food: 3
Service: 1
Recently went through the drive thru after church a couple of weeks ago. We were in the drive thru line for over 30 minutes! When we finally arrived at the window we paid for our order and received our drink but the attendant asked us to pull up and wait an additional 4 minutes for our tenders to be ready! We waited 20 more minutes only for them to come out and ask us to pull around to the main entrance.I went inside and got a refund and they had the gall to say that they would still be charging for the drink they gave us! That was never even in dispute! Looking at the other patrons tables, everybody had my drinks in front of them and no food! There was a total of 4 people behind the counter with one teenager frying the chicken. Their attitude was beyond the pale! My family used to frequent this place weekly but that is no longer the case! I don't believe the manager, who is a wonderful person, was there that day and is in unaware of what happens in their absence.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken, Chicken Strips and Fries, Chicken Bites
Love the food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Temperature on fryer not right , fish , chicken should be crispy , 270° f , cooking temp , breading wasn't crispy around meat was still raw . Instead of cleaning all fryers at one time , careful on Temperature. Couldn't complain to manager on duty , she was wearing a red shirt and walked out by 705 pm she yelled out she be right back. She was gone when I left around 735 pm
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
My biscuits were fresh. This is the first time in a long time at a KFC. We were just passing thru town. The chicken was really good and not as greasy. Best KFC I ever had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Sandwich
IT WAS VERY NICE...
Atmosphere: 4
Food: 4
Service: 4
36 minute wait for a 16 mixed bucket of chicken.
Atmosphere: 2
Food: 4
Service: 1
100% the best KFC in the world!! The food was amazing and the service is better! I love this KFC and I am definitely coming back!!
Atmosphere: 5
Food: 5
Service: 5
The drive thru boy was so rude while my husband ordered and didn't give us my child's drink and applesauce. We had to call the restaurant to give us the missing items because he went to the back and never came back to the window.
Atmosphere: 1
Food: 1
Service: 1
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