Taco Bell
301 Lubbock Rd, Brownfield
(806) 636-2227
Recent Reviews
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I went here and upon walking in. All the employees were sitting down on the tables playing UNO and some where on there phones which they weren’t on break because I asked, including the so called manager. The Taco Bell looked a little dirty and unclean. Ya, NOT A GOOD LOOK. So I don’t know why they were all sitting around when there was work to be done… I ordered my food which they showed courtesy which is good but when they got up from the tables to make my order they didn’t wash their hands and began to make my food. Then when I got my burrito it barely had any beef and was folded into a half a burrito 🤔. What the hell? But they did fix it. Still not very professional and I was disappointed in my visit.
Atmosphere: 2
Food: 2
Service: 3
Google says place stays open till midnight but they determined that was a lie 1 star for the wasted fuel and time but from the rest of the reviews corporate doesn't get much involved anyways
They messed up my ordered and was told too take my order back but were going to charge me extra to fix their mess up, yea no, they have lost my business
Food: 1
Service: 1
Garbage service that forgot some of our order and argued about giving it.
Atmosphere: 1
Food: 1
Service: 1
I stood at the counter for 10 minutes, multiple employees walked by me, and not a word was spoken. So I decided to use the restroom,it was dirty. Since I was traveling through the area i just need something to put in my stomach. I got back in line. Not much of a line, I was the only one. Order my food. When I got it, it was cold. I just walked out.
Atmosphere: 1
Food: 1
Service: 1
They didn't have the ingredients to make what I ordered so they gave me a cheaper replacement and still messed that up...
Atmosphere: 1
Food: 1
Service: 1
they don’t have tacos or burritos, we sat at the speaker for a while and they said nothing so we pulled up to the window and they continued to ignore us to our faces WITH THE WINDOW OPEN
Atmosphere: 1
Food: 1
Service: 1
Very Poor Customer Service and they messed up my Order.. Call to let them know and they Hung Up.. Wow very Unprofessional. I'm not going back to this Store ever again..
Atmosphere: 1
Food: 1
Service: 1
They are rude food is cold you call and they hang up on you I need a Gm to talk to
Atmosphere: 1
Food: 1
Service: 1
Everything was half filled. Not worth it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They don’t even deserve one star been trying to eat Taco Bell for a couple weeks ever time I pull up they have a excuse of they are out of something or they only doing cash or card who ever managing this store needs to do a better job
The staff is there is not exceptional they were rude and not very welcoming it may have changed but my opinion of will stay the same. Let me know if it has
Atmosphere: 1
Food: 5
Service: 1
Hands down the WORST Taco Bell in the country! Terrible service and food!
Dine in service is terrible. We order on the kiosk and then have to wait a good while for them to actually come to the counter. The food is alright, other locations definitely do better. Atmosphere is great. It’s nice that there’s no tv or music blaring. The drive thru is definitely main priority. If they could treat their customers better for dining in I would change this review but until then here it is.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Chicken Enchilada Burrito
I regret going to this location. Mobile orders here are of no benefit. Only drive-thru is available as well. It’s even hard to run a fast food restaurant with one person running it. What’s worse is I did not get a reply from customer service from the previous incident at another location. Has Taco Bell lost its purpose?
Atmosphere: 1
Food: 2
Service: 1
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