Subway
1521 W Commerce St, Buffalo
(903) 322-5825
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I never checked out the reviews here, and i wish I did before going. The young lady made me wait 6-8 minutes before helping me, and while making my sandwich she was talking to the other staff(my impression- “customer is not welcome”. Her voice was super soft when she’d ask me a question but she wasn’t that soft talking to the other guys in the kitchen; the gossip was more interesting to her, it seems. I couldn’t hear her, she kept looking away while she was talking to me ( I didn’t even know when she was talking to me or to them) so confusing and rude.. anyways, I went to get foot long herbs and cheese, the girl said they only had white and wheat bread (during lunch time) and she looks at me like (you wanted or not?. Agh, attitude! I got the sandwich with grilled chicken, and wanted a variety of Veggies but the only thing that look fresh was the tomatoes and bell peppers, such a sad sandwich; the lettuce looked dark and the cucumbers old so I didn’t get anything else.
So disappointing. I normally give it another try if it’s only the vegetables that are not so fresh in case another time I find them fresher, but because the staff being so rude I rather save myself a bad experience and go somewhere else to eat. Ppl like this is that businesses close down. I’d suggest changing staff that actually want to work or something has to change. The vibe and food needs improvement.
To finalize my overall experience at Subways, this is the worst so far!
Atmosphere: 2
Food: 2
Service: 1
Slowest every
Service: 1
The food was good and fresh, but this was the slowest service I've ever seen at Subway...they had one person making sandwiches, one "toasting" and one standing doing nothing at the register...we were probably in line for atleast 30 min...
Atmosphere: 1
Food: 4
Service: 1
Couldn't break 100 for one guy. Then they had slow service, then they're charging more than the signage offered prices. After that asking for a tip. Uhuh!
Atmosphere: 1
Food: 3
Service: 1
This has to be the most miserable work crew on the planet. Very unfriendly also no meatballs no churros no cookies. Dont advertise if you dont have the product terrible visit dont come
Atmosphere: 1
Food: 2
Service: 1
Wouldn't recommend my pets eat here. Their manager is awfully rude as well.
Atmosphere: 1
Food: 1
Service: 1
This is by far the worse Subway I have ever been too. We stood at the counter for over 10 minutes as the lady ignored us and started working on online orders. When manager came out and told her to focus on the actual line first, (5 customers behind us), she rolled her eyes and rudely asked “What do you want?” Then when she was making our sandwich she didn’t spread the veggies or mayo out at all but plopped it all down in center of sandwich. After we ate our food my son wanted ice cream so we stood in line again on TX burger side. All three workers were in the back with no one in front. We stood there for 20 minutes and finally us and the REST OF THE LINE all left. Two men were cussing as they left saying they had been standing there for over 30 minutes.
Atmosphere: 1
Food: 1
Service: 1
This is by far the worse Subway I have ever been too. We stood at the counter for over 10 minutes as the lady ignored us and started working on online orders. When manager came out and told her to focus on the actual line first, (5 customers behind us), she rolled her eyes and rudely asked “What do you want?” Then when she was making our sandwich she didn’t spread the veggies or mayo out at all but plopped it all down in center of sandwich. After we ate our food my son wanted ice cream so we stood in line again on TX burger side. All three workers were in the back with no one in front. We stood there for 20 minutes and finally us and the REST OF THE LINE all left. Two men were cussing as they left saying they had been standing there for over 30 minutes.
Atmosphere: 1
Food: 1
Service: 1
Store hours on the door say it opens at 8 a.m. I'm here at 8:30 and the store is closed. Lady told me through the window that they don't open until 10am.
Atmosphere: 1
Food: 1
Service: 1
It was not fresh ingredients. I got food poisoning here.
Restaurantji Recommends
Worst sandwich ever. They failed to heat up the bacon on my daughters sandwich then got mad when I asked for it to heated. Then made a fresh one and name the wrong sandwich. My sandwich was the sloppiest sandwich I've ever had! Will NEVER GO
Atmosphere: 1
Food: 1
Service: 1
It was not fresh ingredients. I got food poisoning here.
It’s sad that I’ve been “dining” at this location for some time now (5yrs) and was surprised that the customer service was absolute terrible, tonight!!! Not only was the parking lot empty, the open sign was off and they seemed closed for the day. After looking around seeing someone inside, we checked the door (the sign said open till 10pm), walked inside and the employees pretended as if we were not there. Not even a “hello”, “we’ll be with you in a moment”, nothing! We waited to be greeted standing in front of one employee who was making an online order (I guess) and the other walking around checking bread etc… As they made eyes at each other because they were annoyed, an employee washed her hands (thank goodness) and we ordered. Still NO GREETING!!! Both employees (assuming there were only two present) seemed unhappy they were there to work! Maybe the working conditions suck, I don’t know but please work on your customer service!
Atmosphere: 1
Food: 4
Service: 1
Worst Subway I’ve ever been to, zero customer service.
I hoped the changes would be good! NOT SO! The meat was paper thin and even adding extra could not resurrect this tasteless mess! Half of the sandwich had no fillings at all! I paid $4 for mozzarella and only got it on one side! Call it Deli if you like but I call it a waste of money!! Buffalo Texas it was a miserable experience
Loading...