Placed an online order and when we arrived to pick up we were told the system is down. There is always an issue with this location. Why do you let an order go through if you can't fill it?
Service: 1
laketha phillips
My sandwich barley had any meat on it it was not worth the price but she piled alot of meat on the women behind me sandwich
Atmosphere: 4
Food: 1
Service: 4
Tiffany Minor
Every single time I order at this location whether it be online or in store, I have problems. Ordered 3 footlongs with all 3 being hot sandwiches...requested that my order have the meat and cheese toasted only...they put unheated cold meat on all of them ..when I unwrapped mine one of the halves was flipped upside down with meat falling out and my sandwich wrapper torn to where I couldn't even carry it back to the counter ....got attitude when I took the sandwiches back to politely ask them to reheat them...veggies and all instead of having them remake the sandwiches.... Seems like expecting people to do their jobs with integrity now days is far and few in between ...I won't be back to this location.
Atmosphere: 1
Food: 1
Service: 1
Justin Sims
The staff at this subway is amazing. They are super friendly and helpful. My sandwich was amazing as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: American Club
Kayla Smiley
Nicole!!!
Up here doing Everything herself! There’s a line 15 people deep, she has NO HELP and she’s hustling, moving, baking—-And STILL telling people to have a blessed day.
She definitely isn’t supposed to be up here by herself (if she is then subway should be ashamed)
She is amazing and an asset to this store.
Atmosphere: 5
Food: 5
Service: 5
Old school
I should have done this review months back, the two ladies that work the day shift are very hard workers. Sometimes a crowd comes in but they keep there nose to the grind. They greet you when you come in, they know me and I'm sure if your a regular they know you also.
The food is always the best quality and service, honestly I wish I had a restaurant, I would hire these ladies to run my store front (alongside my wife who works at another restaurant in town) there just that good.
Keep up the good work and your great training of the younger staff, your all doing a fine job.
Atmosphere: 5
Food: 5
Service: 5
Chris Bullard
Nichole and her team are great. Always busy and always hustling. Never had an issue here!
Atmosphere: 5
Food: 5
Service: 5
chuck alexander
Wife made an online order. I got the footlong cold cut. It had 1 piece of bologna across the sandwich. No other meat. I called the store and no manager there. The guy said he will have to text the manager and I gave him my number so the manager could call me back. He called me back and said they were sorry for the mistake. I ask for a refund he said they can’t do that. Then I ask if they were gona remake the sandwich to make it right, he said no. So, I guess it’s like, sorry we messed up you order, deal with it. Talk about bad customer service!!! Subway in Bullard Texas! Give me a break
Food: 1
Service: 1
Barry Wright
Very rude young staff, took 25 min to get a meal,
Atmosphere: 2
Food: 1
Service: 1
Caitlynn Boles
They just watch you stand there and wait while they say they have to do the online orders first. We watched them pack 4 orders and continued to tell us we couldn't order yet. Tell your employees to lay off the smoke too, working at snail speed with a line of people in front of them. We came to the one in Bullard because we thought they'd probably be better than any in Tyler, obv we were wrong lol
The boy working there last night was very rude. Now I know why I never stop here. I don’t know what his problem was. If you don’t like having customers then don’t work in customer related businesses.
Food: 2
Service: 1
joey
The food was fresh and looked good. The customer staff was nice and respectful
BR UH (Lizzurd)
Kid-friendliness: The staff was very kind and they treated my family and I with a lot of respect along with serving us high quality food in a timely manner!
Atmosphere: 5
Food: 5
Service: 5
I360NoScopedJFK
Kid-friendliness: They are polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Sub
Nichole Fite
Great location, surrounded by a great community! The food is fresh. The restaurant is clean. This is my favorite subway!
Placed an online order and when we arrived to pick up we were told the system is down. There is always an issue with this location. Why do you let an order go through if you can't fill it?
Service: 1
My sandwich barley had any meat on it it was not worth the price but she piled alot of meat on the women behind me sandwich
Atmosphere: 4
Food: 1
Service: 4
Every single time I order at this location whether it be online or in store, I have problems. Ordered 3 footlongs with all 3 being hot sandwiches...requested that my order have the meat and cheese toasted only...they put unheated cold meat on all of them ..when I unwrapped mine one of the halves was flipped upside down with meat falling out and my sandwich wrapper torn to where I couldn't even carry it back to the counter ....got attitude when I took the sandwiches back to politely ask them to reheat them...veggies and all instead of having them remake the sandwiches.... Seems like expecting people to do their jobs with integrity now days is far and few in between ...I won't be back to this location.
Atmosphere: 1
Food: 1
Service: 1
The staff at this subway is amazing. They are super friendly and helpful. My sandwich was amazing as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: American Club
Nicole!!!
Up here doing Everything herself! There’s a line 15 people deep, she has NO HELP and she’s hustling, moving, baking—-And STILL telling people to have a blessed day.
She definitely isn’t supposed to be up here by herself (if she is then subway should be ashamed)
She is amazing and an asset to this store.
Atmosphere: 5
Food: 5
Service: 5
I should have done this review months back, the two ladies that work the day shift are very hard workers. Sometimes a crowd comes in but they keep there nose to the grind. They greet you when you come in, they know me and I'm sure if your a regular they know you also.
The food is always the best quality and service, honestly I wish I had a restaurant, I would hire these ladies to run my store front (alongside my wife who works at another restaurant in town) there just that good.
Keep up the good work and your great training of the younger staff, your all doing a fine job.
Atmosphere: 5
Food: 5
Service: 5
Nichole and her team are great. Always busy and always hustling. Never had an issue here!
Atmosphere: 5
Food: 5
Service: 5
Wife made an online order. I got the footlong cold cut. It had 1 piece of bologna across the sandwich. No other meat. I called the store and no manager there. The guy said he will have to text the manager and I gave him my number so the manager could call me back. He called me back and said they were sorry for the mistake. I ask for a refund he said they can’t do that. Then I ask if they were gona remake the sandwich to make it right, he said no. So, I guess it’s like, sorry we messed up you order, deal with it. Talk about bad customer service!!! Subway in Bullard Texas! Give me a break
Food: 1
Service: 1
Very rude young staff, took 25 min to get a meal,
Atmosphere: 2
Food: 1
Service: 1
They just watch you stand there and wait while they say they have to do the online orders first. We watched them pack 4 orders and continued to tell us we couldn't order yet. Tell your employees to lay off the smoke too, working at snail speed with a line of people in front of them. We came to the one in Bullard because we thought they'd probably be better than any in Tyler, obv we were wrong lol
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The boy working there last night was very rude. Now I know why I never stop here. I don’t know what his problem was. If you don’t like having customers then don’t work in customer related businesses.
Food: 2
Service: 1
The food was fresh and looked good. The customer staff was nice and respectful
Kid-friendliness: The staff was very kind and they treated my family and I with a lot of respect along with serving us high quality food in a timely manner!
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: They are polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Sub
Great location, surrounded by a great community! The food is fresh. The restaurant is clean. This is my favorite subway!
Atmosphere: 5
Food: 5
Service: 5
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