Wife made an online order. I got the footlong cold cut. It had 1 piece of bologna across the sandwich. No other meat. I called the store and no manager there. The guy said he will have to text the manager and I gave him my number so the manager could call me back. He called me back and said they were sorry for the mistake. I ask for a refund he said they can’t do that. Then I ask if they were gona remake the sandwich to make it right, he said no. So, I guess it’s like, sorry we messed up you order, deal with it. Talk about bad customer service!!! Subway in Bullard Texas! Give me a break
Food: 1
Service: 1
Barry Wright
Very rude young staff, took 25 min to get a meal,
Atmosphere: 2
Food: 1
Service: 1
Caitlynn Boles
They just watch you stand there and wait while they say they have to do the online orders first. We watched them pack 4 orders and continued to tell us we couldn't order yet. Tell your employees to lay off the smoke too, working at snail speed with a line of people in front of them. We came to the one in Bullard because we thought they'd probably be better than any in Tyler, obv we were wrong lol
Atmosphere: 1
Food: 1
Service: 1
Tami Rene
The boy working there last night was very rude. Now I know why I never stop here. I don’t know what his problem was. If you don’t like having customers then don’t work in customer related businesses.
Food: 2
Service: 1
joey
The food was fresh and looked good. The customer staff was nice and respectful
BR UH (Lizzurd)
Kid-friendliness: The staff was very kind and they treated my family and I with a lot of respect along with serving us high quality food in a timely manner!
Atmosphere: 5
Food: 5
Service: 5
I360NoScopedJFK
Kid-friendliness: They are polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Sub
Nichole Fite
Great location, surrounded by a great community! The food is fresh. The restaurant is clean. This is my favorite subway!
Atmosphere: 5
Food: 5
Service: 5
Adrianne Coffey
Fast service, friendly help.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
Bob Boudreau
Just an ok sandwich. Nothing special. No slicer to see.
Service was friendly but slow. It seemed they may have been understaffed. The atmosphere was plain and needled a little refreshing. The food was as expected and displayed clean and fresh.
Vegetarian options: All fresh and lots to offer
Wheelchair accessibility: Easy in and out the doors but parking was a little tight
Atmosphere: 4
Food: 5
Service: 4
Stacy Swindell
Great sub. Fresh and large.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Shelby Hanna
Well this is the third time they completely messed up my sandwich. 1st time I asked for 3 sauces and the girl overloaded with three lines of each. Then I wrote down exactly what I wanted and she proceeded to put her own twist on it, toast it add things I didn't want. Now my husband went in with me on the phone and they STILL left things out and BARELY put ANY lettuce or spinach! Made my husband go back through the line just to order another 6 inch sandwichwich cause it was a second transaction which kept him there 45mins. We are just not happy. Im not in the habit of leaving reviews but enough is enough.
Alaina Leann
We get sick every time we eat the meatballs. Doesn’t matter time of day or anything. Only this store too
Wife made an online order. I got the footlong cold cut. It had 1 piece of bologna across the sandwich. No other meat. I called the store and no manager there. The guy said he will have to text the manager and I gave him my number so the manager could call me back. He called me back and said they were sorry for the mistake. I ask for a refund he said they can’t do that. Then I ask if they were gona remake the sandwich to make it right, he said no. So, I guess it’s like, sorry we messed up you order, deal with it. Talk about bad customer service!!! Subway in Bullard Texas! Give me a break
Food: 1
Service: 1
Very rude young staff, took 25 min to get a meal,
Atmosphere: 2
Food: 1
Service: 1
They just watch you stand there and wait while they say they have to do the online orders first. We watched them pack 4 orders and continued to tell us we couldn't order yet. Tell your employees to lay off the smoke too, working at snail speed with a line of people in front of them. We came to the one in Bullard because we thought they'd probably be better than any in Tyler, obv we were wrong lol
Atmosphere: 1
Food: 1
Service: 1
The boy working there last night was very rude. Now I know why I never stop here. I don’t know what his problem was. If you don’t like having customers then don’t work in customer related businesses.
Food: 2
Service: 1
The food was fresh and looked good. The customer staff was nice and respectful
Kid-friendliness: The staff was very kind and they treated my family and I with a lot of respect along with serving us high quality food in a timely manner!
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: They are polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Sub
Great location, surrounded by a great community! The food is fresh. The restaurant is clean. This is my favorite subway!
Atmosphere: 5
Food: 5
Service: 5
Fast service, friendly help.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
Just an ok sandwich. Nothing special. No slicer to see.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Meatball Sub
Restaurantji Recommends
Very good
Service was friendly but slow. It seemed they may have been understaffed. The atmosphere was plain and needled a little refreshing. The food was as expected and displayed clean and fresh.
Vegetarian options: All fresh and lots to offer
Wheelchair accessibility: Easy in and out the doors but parking was a little tight
Atmosphere: 4
Food: 5
Service: 4
Great sub. Fresh and large.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Well this is the third time they completely messed up my sandwich. 1st time I asked for 3 sauces and the girl overloaded with three lines of each. Then I wrote down exactly what I wanted and she proceeded to put her own twist on it, toast it add things I didn't want. Now my husband went in with me on the phone and they STILL left things out and BARELY put ANY lettuce or spinach! Made my husband go back through the line just to order another 6 inch sandwichwich cause it was a second transaction which kept him there 45mins. We are just not happy. Im not in the habit of leaving reviews but enough is enough.
We get sick every time we eat the meatballs. Doesn’t matter time of day or anything. Only this store too
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