Man the health department needs to examine this place workers don’t wash their hands, dirty looking utensils. I told the worker on 7/28 at 1735 that I never watched him wash his hands preparing our food. He said “we wash them in the back.” He NEVER went to the back he was on his phone watching videos when we walked up. Extremely rude to my son, never took out his EarPod to attend us. He said he didn’t want to come work today, IT SHOWS!!! No wonder this place has low star reviews. DO NOT COME!
Khkh
This eatery location is very dirty. I have seen a crawling insect crawling on the serving cups. El Paso health department needs to check this place. The whole court food cleanliness is terrible. I don’t know why nobody complained about it. Top it off it is very expensive for a small cup of not good ice cream, bad service and last time payment was only cash or tap!!!
Denzel Directo
The milktea is not good and didn't even call us when they're finished our order. The lady on the register was so rude too.
Georgina Gutierrez
Friendly, and prompt service! Nice to see hard working teens!
Brianna Rios
Amazing service. A employee Kayla helped me out and was super nice and patient with me! I would definitely recommend getting the strawberry and banana smoothie 10/10 🥰
kaylaa read
great costumer service and excellent options to choose from 10/10 recommend!
Gloria Jones
The kids working at YogoBerry in the Premium Outlets need another job. The tall kid, got the order wrong then he told me he would remake with correct order. Which was supposed to be a Japanese Green Tea with drizzle of chocolate on top. He made with nothing but chocolate and there was no green tea at all , nothing but chocolate!! If I could give no stars I’d would!! Buyer beware before you buy from this place!! They need a new staff completely!! To the owner, check the camera that was in the top right corner for 5/31/25 at 4:50pm
Treee Lifes
They seem like they don’t know what they’re doing and when I ordered a strawberry banana smoothie, they initially forgot to put it in and I had asked them if they put the banana in that’s when they told me they were out of it, which I told him that I wish they would’ve told me that But then they ended up cutting some up in the back, but then they seem to be new and not sure how to make this smoothie which came out really Runny and it’s not supposed to be runny it’s supposed to be thick, but the taste overall was still good
Jeremiah Garcia
CLOSED 50 MINUTES before CLOSING bad service
Joshua Luevano
The vanilla frozen yogurt and one of the ingredients in the blended cream were rancid. Another customer also complained to the manager.
Too Expensive & the Ice cream is not that good as it costs. Paid 15$ for a cup of ice cream Imagine coming family of 4 Will cost you 60$ to get 4 ice creams!!!? Hell No… Plus there was hair in the fruit… 1st & last time ??
Food: 1
Nancy
One thing… there are flies all over the toppings. Please please put some lids on them, it’s so unsanitary. Seriously it’s pretty bad. Other than that the froyo is good!
Dianna Gómez
Refused service due to being “closed” at 8:30 when they have a sign stating they close at 9 those young people need to be better trained for customer service as well.
Man the health department needs to examine this place workers don’t wash their hands, dirty looking utensils. I told the worker on 7/28 at 1735 that I never watched him wash his hands preparing our food. He said “we wash them in the back.” He NEVER went to the back he was on his phone watching videos when we walked up. Extremely rude to my son, never took out his EarPod to attend us. He said he didn’t want to come work today, IT SHOWS!!! No wonder this place has low star reviews. DO NOT COME!
This eatery location is very dirty. I have seen a crawling insect crawling on the serving cups. El Paso health department needs to check this place. The whole court food cleanliness is terrible. I don’t know why nobody complained about it. Top it off it is very expensive for a small cup of not good ice cream, bad service and last time payment was only cash or tap!!!
The milktea is not good and didn't even call us when they're finished our order. The lady on the register was so rude too.
Friendly, and prompt service! Nice to see hard working teens!
Amazing service. A employee Kayla helped me out and was super nice and patient with me! I would definitely recommend getting the strawberry and banana smoothie 10/10 🥰
great costumer service and excellent options to choose from 10/10 recommend!
The kids working at YogoBerry in the Premium Outlets need another job. The tall kid, got the order wrong then he told me he would remake with correct order. Which was supposed to be a Japanese Green Tea with drizzle of chocolate on top. He made with nothing but chocolate and there was no green tea at all , nothing but chocolate!! If I could give no stars I’d would!! Buyer beware before you buy from this place!! They need a new staff completely!! To the owner, check the camera that was in the top right corner for 5/31/25 at 4:50pm
They seem like they don’t know what they’re doing and when I ordered a strawberry banana smoothie, they initially forgot to put it in and I had asked them if they put the banana in that’s when they told me they were out of it, which I told him that I wish they would’ve told me that But then they ended up cutting some up in the back, but then they seem to be new and not sure how to make this smoothie which came out really Runny and it’s not supposed to be runny it’s supposed to be thick, but the taste overall was still good
CLOSED 50 MINUTES before CLOSING bad service
The vanilla frozen yogurt and one of the ingredients in the blended cream were rancid. Another customer also complained to the manager.
Atmosphere: 1
Food: 1
Service: 4
Restaurantji Recommends
Great customer service !
Refreshing yogurt!
I love the atmosphere!!
Atmosphere: 5
Food: 5
Service: 5
Very nice service and good yorgut
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt, Pomegranate, Blueberry
Too Expensive & the Ice cream is not that good as it costs.
Paid 15$ for a cup of ice cream
Imagine coming family of 4
Will cost you 60$ to get 4 ice creams!!!?
Hell No…
Plus there was hair in the fruit…
1st & last time ??
Food: 1
One thing… there are flies all over the toppings. Please please put some lids on them, it’s so unsanitary. Seriously it’s pretty bad. Other than that the froyo is good!
Refused service due to being “closed” at 8:30 when they have a sign stating they close at 9 those young people need to be better trained for customer service as well.
Atmosphere: 1
Food: 1
Service: 1
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