I ordered an ocean water slush and the server brought me a blue coconut slush. When trying to ask for sprite syrup to go in the cup they said they don't do that. I used to work for sonic and I know very well they do in fact have the Ocean Water slush. I would appreciate getting the order I asked for instead of receiving a replacement and not being told it was replaced.
Atmosphere: 1
Food: 1
Service: 3
Hailey
Food and service was really good! However, everytime I get a Dr.Pepper here it has a weird taste to it and doesn't taste clean.
Atmosphere: 2
Food: 2
Service: 4
Steven Bredemeyer
Last night I DoorDash ordered 2 Coney's with 2 Jalapeño Ranch Sauce each, a large Loaded Tot with 2 Jalapeño Ranch Sauce, and 2 Super Sonic Burritos for my breakfast this morning with 2 Jalapeño Ranch Sauce each... I received 2 Jalapeño Ranch Sauce total. Not the 10 I ordered. 2. For everything. This type of thing is usually a red flag, which I of course ignored because it just seemed petty...
And after spending the night with liquid coming out out both ends, I should have listened. Both burritos I'd ziplocked for this morning went from the fridge to the trash.
Atmosphere: 1
Food: 4
Service: 1
undercover flashbacks
Eat here everyday almost everyday most days I get the number 2 but if your strapped for cash the ultimate breakfast burrito is good and you can get it without side or drink for $6
Atmosphere: 5
Food: 5
Service: 5
Brian Lindsay
We used to love sonic. Especially the blast deserts. This time the 5 different blast we ordered were horrible quality and unlike any blast we have EVER GOTTEN RHERE BEOFRE SARAH THE MANAGER EXPLAINED that they can only sori Ike a little bit of an Oreo on a large blast and a medium gets a teaspoon of heath on top. Which means the menu is an absolute photoshopped lie. Carthage had never had a very good reputation but I will not bring. My family back to this sonic again. And the way she spoke to me on the on the phone before hanging up on me was unbelievable . No management experience at all. The owner of this establishment should ask his customers how they feel about the constant downhill motion of their products. It is a waste of money that I can’t Oxford to spend but once or twice a week for my family. The worst $30 I have spent in a long time.
Atmosphere: 1
Food: 1
Service: 1
Belinda Wilson
Last 2 trips for ice cream...no one working drive thru first time...2nd time, drive thru closed, half the order stations didn't work, the ones that did screeched so loud it was crazy. Took a long time to get order taken and then get 2 sundaes. The new paint job is nice though....smh.
Atmosphere: 1
Food: 3
Service: 1
Marvie Curry
UPDATE: We visited again in December 2024, the food has seriously gone down hill since my last review. I ordered their new smash burger, it was horrible, it had the texture of a press formed patty, it was dense, rubbery and dry. Oh, and those new crinkle cut fries, lets just say that was fries gone so wrong, they were hard and tough, like they had been sitting under a heating lamp for a few hours and then reheated in a microwave. The drinks had way to much carbonation in them. It will be a very long time before I eat at this Sonic again and I can promise I would never order the fries again if the stay with the new ones.
Everything was hot and fresh. Tots were cooked perfectly.
Atmosphere: 4
Food: 2
Service: 5
Ethel Polk
Went there tonight ordered at drive thru no one was there. It took 10 minutes for 2 Jr deluxe burgers and a cheese tot. Everything was ice cold never again!!!
My food was horrible and I couldn't eat it. Bun was burnt and EXTREMELY hard to chew. I tried to call and let them know but no one picked up the phone. I won't be going back to this location.
Food: 1
Service: 5
mitch hardin
Ordered a cheeseburger and tots. Got home to find there was no meat on my burger. Tried calling but they don’t answer.
Atmosphere: 3
Food: 1
Service: 1
Monique Glasper
I had to finally give a review for this sonic. I dont know why, but this latest mess up of an order was truely mind blowing to me. It was the straw that broke the camels back as they say. After getting the order wrong the first time we decided to keep that order and not even make a big deal and just re-ordered. Tell me why the woman came out again took the order on PAPER, WROTE IT OUT and STILL got the order wrong!? When we got home and took the food out I was floored and upset. How did they get it wrong TWICE?! This isnt even the 1st time this sonic location has messed up an order with us before but this time really irked me💢.
Fast friendly service
Food: 5
I ordered an ocean water slush and the server brought me a blue coconut slush. When trying to ask for sprite syrup to go in the cup they said they don't do that. I used to work for sonic and I know very well they do in fact have the Ocean Water slush. I would appreciate getting the order I asked for instead of receiving a replacement and not being told it was replaced.
Atmosphere: 1
Food: 1
Service: 3
Food and service was really good! However, everytime I get a Dr.Pepper here it has a weird taste to it and doesn't taste clean.
Atmosphere: 2
Food: 2
Service: 4
Last night I DoorDash ordered 2 Coney's with 2 Jalapeño Ranch Sauce each, a large Loaded Tot with 2 Jalapeño Ranch Sauce, and 2 Super Sonic Burritos for my breakfast this morning with 2 Jalapeño Ranch Sauce each... I received 2 Jalapeño Ranch Sauce total. Not the 10 I ordered. 2. For everything. This type of thing is usually a red flag, which I of course ignored because it just seemed petty...
And after spending the night with liquid coming out out both ends, I should have listened. Both burritos I'd ziplocked for this morning went from the fridge to the trash.
Atmosphere: 1
Food: 4
Service: 1
Eat here everyday almost everyday most days I get the number 2 but if your strapped for cash the ultimate breakfast burrito is good and you can get it without side or drink for $6
Atmosphere: 5
Food: 5
Service: 5
We used to love sonic. Especially the blast deserts. This time the 5 different blast we ordered were horrible quality and unlike any blast we have EVER GOTTEN RHERE BEOFRE SARAH THE MANAGER EXPLAINED that they can only sori Ike a little bit of an Oreo on a large blast and a medium gets a teaspoon of heath on top. Which means the menu is an absolute photoshopped lie. Carthage had never had a very good reputation but I will not bring. My family back to this sonic again. And the way she spoke to me on the on the phone before hanging up on me was unbelievable . No management experience at all. The owner of this establishment should ask his customers how they feel about the constant downhill motion of their products. It is a waste of money that I can’t Oxford to spend but once or twice a week for my family. The worst $30 I have spent in a long time.
Atmosphere: 1
Food: 1
Service: 1
Last 2 trips for ice cream...no one working drive thru first time...2nd time, drive thru closed, half the order stations didn't work, the ones that did screeched so loud it was crazy. Took a long time to get order taken and then get 2 sundaes. The new paint job is nice though....smh.
Atmosphere: 1
Food: 3
Service: 1
UPDATE: We visited again in December 2024, the food has seriously gone down hill since my last review. I ordered their new smash burger, it was horrible, it had the texture of a press formed patty, it was dense, rubbery and dry. Oh, and those new crinkle cut fries, lets just say that was fries gone so wrong, they were hard and tough, like they had been sitting under a heating lamp for a few hours and then reheated in a microwave. The drinks had way to much carbonation in them. It will be a very long time before I eat at this Sonic again and I can promise I would never order the fries again if the stay with the new ones.
Everything was hot and fresh. Tots were cooked perfectly.
Atmosphere: 4
Food: 2
Service: 5
Went there tonight ordered at drive thru no one was there. It took 10 minutes for 2 Jr deluxe burgers and a cheese tot. Everything was ice cold never again!!!
Atmosphere: 3
Food: 1
Service: 3
This sonic has gone to hell ,
Restaurantji Recommends
Best burgers and shakes!
Atmosphere: 5
Food: 5
Service: 5
Dirty Sprite was delicious.
Atmosphere: 5
Food: 5
Service: 5
My food was horrible and I couldn't eat it. Bun was burnt and EXTREMELY hard to chew. I tried to call and let them know but no one picked up the phone. I won't be going back to this location.
Food: 1
Service: 5
Ordered a cheeseburger and tots. Got home to find there was no meat on my burger. Tried calling but they don’t answer.
Atmosphere: 3
Food: 1
Service: 1
I had to finally give a review for this sonic. I dont know why, but this latest mess up of an order was truely mind blowing to me. It was the straw that broke the camels back as they say.
After getting the order wrong the first time we decided to keep that order and not even make a big deal and just re-ordered. Tell me why the woman came out again took the order on PAPER, WROTE IT OUT and STILL got the order wrong!? When we got home and took the food out I was floored and upset. How did they get it wrong TWICE?! This isnt even the 1st time this sonic location has messed up an order with us before but this time really irked me💢.
PLEASE DO BETTER!
Atmosphere: 1
Food: 3
Service: 2
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