The food wasn’t as fresh as expected. There was also some confusion with the menu—featured SpongeBob items appeared sold out on the display, but it wasn’t clearly communicated that they were still available when ordered as part of a box. Better clarity would improve the experience.
Food: 2
Service: 3
James Curry
I see why this place is always empty. They just magically decide not to put cheese on a cheeseburger. First and last time ever coming to this place
Atmosphere: 1
Food: 1
Service: 1
k b
I saw a customer returning a burger and onion rings (customer hands touching unwraped burger and onion rings)only to be repackaged and given to another customer. Terrible food safety 0 stars
Atmosphere: 2
Food: 1
Service: 1
Jeffery Tippen
Always a good burger. Used the app to make it like I want it.
Atmosphere: 3
Food: 4
Service: 3
John Brown
Very slow service very unfriendly
Atmosphere: 1
Food: 1
Service: 1
Virgo Diva
I placed my order through the drive through. A whopper jr no mayo, add mustard. No pickle.Was told to park in a handicapped spot and they would bring my food to me. No empty handic ap spots so I parked next to them. I had to go in for my order and when I got home it was wrong. I will be calling corporate.
Atmosphere: 1
Food: 2
Service: 1
Reginald Allen
They totally screwed up my order!!! Only the drink was correct. I ordered mustard only on my burger, no ketchup, no mayo!!! Not only did the burger not have mustard, it had ketchup and mayo on it. I ordered onion rings. They gave me fries. I was totally disappointedisgusted disgusted
Atmosphere: 5
Food: 1
Service: 2
k TaRD
I don't usually go to drive-thrus . But the service was good and the people were friendly and my order wasn't messed up. Be sure to ask about the secret dollar menu.
HORRIBLE LOCATION, I recently moved to Cedar Hill and I went to this location several times. The customer service is poor, I asked for a receipt it took them 10 mins in the drive thru to tell me they don’t have receipt paper. I wanted the receipt so I could add my crowns to the app so I could receive my rewards. Another time I came through the drive thru, I asked the cashier do they have mozzarella sticks, he said it would be 10mins, after a few seconds he said “Do you want it or not” Very Rude. I drive pass the location to go to a different one. It would be nice if management would revamp their customer service. 2 stars because the food is decent. You just have to wait awhile in the drive thru at night.
Atmosphere: 1
Food: 2
Service: 1
Vicky Estes
Went through the drive through and the lady at the window was rude. Had me drive back around to pay but the person behind was able to pay and get his food from the window she had me to leave from. This Burger King location doesn’t have to ever worry about getting my money. I’m going to tell everyone that I know to just drive past this location. I was trying to give them another chance but they blew it. I guess if I was Hispanic or Spanish I would not have had this horrible experience. .
Atmosphere: 1
Food: 1
Service: 1
Ivan Pineda
I received the wrong menu item today, and I am upset. I ordered a crispy onion Whopper Jr. and did not receive it. Very disappointed.
Kevin Collins
Burger was not hot. The fries were cold and the onion rings were soggy and cold. It made lunch and it was a bit better that whataburger.
Atmosphere: 3
Food: 3
Service: 4
Shana Fletcher
Casssandra was an amazing ! Great service! Keep up the great work!!
The food wasn’t as fresh as expected. There was also some confusion with the menu—featured SpongeBob items appeared sold out on the display, but it wasn’t clearly communicated that they were still available when ordered as part of a box. Better clarity would improve the experience.
Food: 2
Service: 3
I see why this place is always empty. They just magically decide not to put cheese on a cheeseburger. First and last time ever coming to this place
Atmosphere: 1
Food: 1
Service: 1
I saw a customer returning a burger and onion rings (customer hands touching unwraped burger and onion rings)only to be repackaged and given to another customer. Terrible food safety
0 stars
Atmosphere: 2
Food: 1
Service: 1
Always a good burger. Used the app to make it like I want it.
Atmosphere: 3
Food: 4
Service: 3
Very slow service very unfriendly
Atmosphere: 1
Food: 1
Service: 1
I placed my order through the drive through. A whopper jr no mayo, add mustard. No pickle.Was told to park in a handicapped spot and they would bring my food to me. No empty handic
ap spots so I parked next to them. I had to go in for my order and when I got home it was wrong. I will be calling corporate.
Atmosphere: 1
Food: 2
Service: 1
They totally screwed up my order!!! Only the drink was correct. I ordered mustard only on my burger, no ketchup, no mayo!!! Not only did the burger not have mustard, it had ketchup and mayo on it. I ordered onion rings. They gave me fries. I was totally disappointedisgusted disgusted
Atmosphere: 5
Food: 1
Service: 2
I don't usually go to drive-thrus . But the service was good and the people were friendly and my order wasn't messed up. Be sure to ask about the secret dollar menu.
Great!!! I love Whopper Wednesdays..
Atmosphere: 4
Food: 4
Service: 4
Triple Whopper
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
HORRIBLE LOCATION, I recently moved to Cedar Hill and I went to this location several times. The customer service is poor, I asked for a receipt it took them 10 mins in the drive thru to tell me they don’t have receipt paper. I wanted the receipt so I could add my crowns to the app so I could receive my rewards. Another time I came through the drive thru, I asked the cashier do they have mozzarella sticks, he said it would be 10mins, after a few seconds he said “Do you want it or not” Very Rude. I drive pass the location to go to a different one. It would be nice if management would revamp their customer service. 2 stars because the food is decent. You just have to wait awhile in the drive thru at night.
Atmosphere: 1
Food: 2
Service: 1
Went through the drive through and the lady at the window was rude. Had me drive back around to pay but the person behind was able to pay and get his food from the window she had me to leave from. This Burger King location doesn’t have to ever worry about getting my money. I’m going to tell everyone that I know to just drive past this location. I was trying to give them another chance but they blew it. I guess if I was Hispanic or Spanish I would not have had this horrible experience. .
Atmosphere: 1
Food: 1
Service: 1
I received the wrong menu item today, and I am upset. I ordered a crispy onion Whopper Jr. and did not receive it. Very disappointed.
Burger was not hot. The fries were cold and the onion rings were soggy and cold. It made lunch and it was a bit better that whataburger.
Atmosphere: 3
Food: 3
Service: 4
Casssandra was an amazing ! Great service! Keep up the great work!!
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