I love their Catfish! It's fried when you order it. Their fried okra is the fantastic. You don't know what you're missing if you haven't tried their Cherry pie! The best anywhere. Tony is great, he's helpful, person able and always remembers me. Great experience every time I come here.
Atmosphere: 5
Food: 5
Service: 5
Ayanna Williams
Drove from Lancaster, TX to Cedar Hill, TX for a $50 drive-thru order—15 minutes later rcvd order drove bk to Lancaster, order incorrect missing everything. Had to drive back and wait 20 more minutes to fix it. New Year’s Eve, no line, yet the staff couldn’t handle a simple order. Unacceptable & Completely incompetent.
Atmosphere: 3
Food: 3
Service: 1
Deartis James
Fish is way too salty. This has happened several times, after ordering. The fish cannot be enjoyed with all the salt. This is awful for anyone with high blood pressure. Even my 18 year old son said that it’s too salty. It cannot be eaten this way. LAY OFF THE SALT!! I did not pay all this money for this overly priced food to feed it to the trash can.
Food: 3
Toni L Johnson
Easy in and out. Good customer service and fresh tasting food.
Atmosphere: 5
Food: 5
Service: 5
Nicole B
They have the best sweet tea. I get a gallon twice a month with a bag of that good ice.
Atmosphere: 4
Food: 4
Service: 5
Shanika Win
This place is horrible ! I don't know what changed in the past year but this place sucks ! The food and management !
Atmosphere: 1
Food: 1
Service: 1
Allen Hayes
Food tasted old and made me sick.
Atmosphere: 2
Food: 1
Service: 4
Cardell Holmes
Came through the drive thru for 2 3 piece fish dinners with green beans, got all the way home and started eating and the fish tasted like NOTHING! So I called to let the store know, took a few times before they answered, the young lady was very nice when answered and I explained to her what happened. She took my name and said they didn’t “marinate” it properly and that they’ll be happy to replace both dinners and give me a gallon of tea. So I came the next day and the guy at the counter asked me what my name was, I told him, he said “6 fish” I said 2 (3) piece fish dinners. So they gave me the gallon of tea and 2 boxes with fish only and told me “you gotta pay for the sides” I said WHO? You gave me food I couldn’t even eat yesterday and she said she’d replace both dinners which includes SIDES! The unprofessional mgr was talking from behind the wall and said you gotta pay for the sides. I said how does that make any sense? Don’t worry about it, I’ll get you where it counts. And I’ll call back when you’re not here. HORRIBLE experience because I don’t live right up the street. Won’t be returning after speaking to the manager.
Atmosphere: 1
Food: 1
Service: 1
Corina Rodriguez
Usually Chicken Express at Mansfield/Arlington has always been decent. 1st time at this location Cedar Hill on way home. When I asked to make sure on roll count, window closed on me when the young lady determined she answered me. Called her back. Seemed miffed. 40 bucks and can't assure me order right. Nice man cashier but couldn't explain why I didnt see my 6 ct rolls. So young lady came in to explain that 1 in meal box, extra 2 in bag x 2 meals. However, both my sons told me like 30 min ago just now only gravy and NO mashed potatoes. I asked man from get-go for 7 strip dinner with mashed potatoes with 3 total sides and 2 extra rolls. Then decided on same second order. Just learning today no mashed potatoes and that was first side I asked for. Would just like order right even if that takes you 1 more minute to listen to customer. Also, my son said the strip batter not good either. So that's that. Prior reviews are aren't wrong. This place not paying attention to make orders right, just taking our $$. Main entree batter lacking. This isn't good service nor food for the price. I won't be back. Is this why there was no line like at Popeyes just 2 spots down? Lesson learned. Do better Chicken Express to train your workers that it matters what level of service they give.
Most consistent food and service in the area. My go to .
Atmosphere: 5
Food: 5
Service: 5
Tommy D
Excellent food and staff.
Justina
They never give you plastic wear spoons of fart, they never give paper towels, they never give condiment, being there, at least ten to never have had paper towels or anything in the bag
Lelon Anderson
This place horrible the service was bad. The manager I guess older Hispanic guy acted like he didn't want to open his mouth at the front counter made me wait on cold food. And I was done I walked to the counter for a refill he saw me and started walking towards me and a young co worker got his attention and I was standing there while they were talking I just three my cup away and left. Never returning ever
IcI GovtBids
Went thru the drive-thru in Cedar Hill and while the young man at drive-thru window was nice, the manager on duty was completely rude to both myself and his worker. So much so that I canceled my order and got a refund. I ordered chicken & corn fritters. Manager got order wrong and when the worker told him, he became irate with the worker. No thank you.
I love their Catfish! It's fried when you order it. Their fried okra is the fantastic. You don't know what you're missing if you haven't tried their Cherry pie! The best anywhere. Tony is great, he's helpful, person able and always remembers me. Great experience every time I come here.
Atmosphere: 5
Food: 5
Service: 5
Drove from Lancaster, TX to Cedar Hill, TX for a $50 drive-thru order—15 minutes later rcvd order drove bk to Lancaster, order incorrect missing everything. Had to drive back and wait 20 more minutes to fix it. New Year’s Eve, no line, yet the staff couldn’t handle a simple order. Unacceptable & Completely incompetent.
Atmosphere: 3
Food: 3
Service: 1
Fish is way too salty. This has happened several times, after ordering. The fish cannot be enjoyed with all the salt. This is awful for anyone with high blood pressure. Even my 18 year old son said that it’s too salty. It cannot be eaten this way. LAY OFF THE SALT!! I did not pay all this money for this overly priced food to feed it to the trash can.
Food: 3
Easy in and out. Good customer service and fresh tasting food.
Atmosphere: 5
Food: 5
Service: 5
They have the best sweet tea. I get a gallon twice a month with a bag of that good ice.
Atmosphere: 4
Food: 4
Service: 5
This place is horrible ! I don't know what changed in the past year but this place sucks ! The food and management !
Atmosphere: 1
Food: 1
Service: 1
Food tasted old and made me sick.
Atmosphere: 2
Food: 1
Service: 4
Came through the drive thru for 2 3 piece fish dinners with green beans, got all the way home and started eating and the fish tasted like NOTHING! So I called to let the store know, took a few times before they answered, the young lady was very nice when answered and I explained to her what happened. She took my name and said they didn’t “marinate” it properly and that they’ll be happy to replace both dinners and give me a gallon of tea. So I came the next day and the guy at the counter asked me what my name was, I told him, he said “6 fish” I said 2 (3) piece fish dinners. So they gave me the gallon of tea and 2 boxes with fish only and told me “you gotta pay for the sides” I said WHO? You gave me food I couldn’t even eat yesterday and she said she’d replace both dinners which includes SIDES! The unprofessional mgr was talking from behind the wall and said you gotta pay for the sides. I said how does that make any sense? Don’t worry about it, I’ll get you where it counts. And I’ll call back when you’re not here. HORRIBLE experience because I don’t live right up the street. Won’t be returning after speaking to the manager.
Atmosphere: 1
Food: 1
Service: 1
Usually Chicken Express at Mansfield/Arlington has always been decent. 1st time at this location Cedar Hill on way home. When I asked to make sure on roll count, window closed on me when the young lady determined she answered me. Called her back. Seemed miffed. 40 bucks and can't assure me order right. Nice man cashier but couldn't explain why I didnt see my 6 ct rolls. So young lady came in to explain that 1 in meal box, extra 2 in bag x 2 meals. However, both my sons told me like 30 min ago just now only gravy and NO mashed potatoes. I asked man from get-go for 7 strip dinner with mashed potatoes with 3 total sides and 2 extra rolls. Then decided on same second order. Just learning today no mashed potatoes and that was first side I asked for. Would just like order right even if that takes you 1 more minute to listen to customer.
Also, my son said the strip batter not good either. So that's that. Prior reviews are aren't wrong. This place not paying attention to make orders right, just taking our $$. Main entree batter lacking. This isn't good service nor food for the price. I won't be back. Is this why there was no line like at Popeyes just 2 spots down? Lesson learned. Do better Chicken Express to train your workers that it matters what level of service they give.
Food: 1
Service: 1
Recommended dishes: Roll, Corn Nuggets
Hair in my food WEAR HAIR NET
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Most consistent food and service in the area. My go to .
Atmosphere: 5
Food: 5
Service: 5
Excellent food and staff.
They never give you plastic wear spoons of fart, they never give paper towels, they never give condiment, being there, at least ten to never have had paper towels or anything in the bag
This place horrible the service was bad. The manager I guess older Hispanic guy acted like he didn't want to open his mouth at the front counter made me wait on cold food. And I was done I walked to the counter for a refill he saw me and started walking towards me and a young co worker got his attention and I was standing there while they were talking I just three my cup away and left. Never returning ever
Went thru the drive-thru in Cedar Hill and while the young man at drive-thru window was nice, the manager on duty was completely rude to both myself and his worker. So much so that I canceled my order and got a refund. I ordered chicken & corn fritters. Manager got order wrong and when the worker told him, he became irate with the worker. No thank you.
Loading...