Every time I come here, the service is insanely slow with very few people in the drive through (3 or 4 people at most), and my food is either never made right or burnt. I would not recommend coming to this location.
Lindsay Harrell
This is probably the worst Dunkin Donuts I have experienced. They constantly run out of popular items, make substitutions without confirming, and slow wait times in drive-thru.
Cedric Heidelberg
Always go to doughnut shops early
Kayla Warren
When we walked the staff was having inappropriate conversations about politics, which made it feel unwelcoming.
For each item I ordered I was told that they didn’t have it (sausage, small cups, chocolate milk) and the kolache we received tasted off and inedible. My husband ordered a coffee and threw it away, because it wasn’t mixed right.
The tables were all dirty and the bathroom was even worse.
Won’t be going back.
Atmosphere: 1
Food: 1
Service: 3
Misha McCrohan
They are ALWAYS out of stock on most ice cream flavors no matter what time I visit
Atmosphere: 2
Food: 2
Service: 3
Ashley Brown
Went to this location to get DONUTS as in their name at 6 30 am and they had none made. At crazy
Atmosphere: 1
Food: 1
Service: 1
Spongeiac
They gave me the wrong munchkins!😡
Atmosphere: 1
Food: 1
Service: 1
Rae
Every time I come here (which honestly I’m not anymore unless I have hours to spend) it takes forever to get anything!! Most recently I waited 25 minutes to get a plain hot coffee and a plain donut 😭. They had 4 people waiting and only 1 person in line ahead of me they weren’t even really busy. This is unacceptable and crazy that people have to wait that long.
Atmosphere: 1
Food: 3
Service: 1
roxy M
Horrible customer service. Ordered a hot coffee and it was cold and tasted old. I was going to be late for work if I turned back so I just threw it away. The ladies there where in no mood to work. Their body language gave "lazy."
Cedric Mosley
I live Dunkin but unfortunately my order was missing a key ingredient I wanted sausage, but got bacon instead, didn’t know if they where out of sausage patties or just failed to read and understand the order. Sadness never had this issue before or at any other Dunkin’s location
I just went through the drive through. My bagel was burnt and I noticed 5 minutes down the road I was missing items from my order. I tried to call 8 times but no one answered. It keeps said the voicemail isn’t setup. I couldn’t just turn around because I live almost 30 minutes from the location and I had to get home to work. For someone that NEVER goes to Dunkin, I’m disappointed in the quality of my food item and the facts I’m missing items. There was one car in front of me and none behind me so being busy can’t be an excuse for missing items on my $19 order. I guess I’m just out the money so Dunkin do better!! I wish I would have looked over the reviews for this location because I was shocked to see how crappy the service was. I guess you needed my money more than I did and after reading the reviews I can see why.
Marisela Sidas
We asked for 2 blueberry donut hole and 2 glazed holes and 1 old fashioned donut. They gave us 6 donuts and we were confused and tried to explain the mistake. They did refund us but they said we can’t get more donuts from there.
Atmosphere: 1
Food: 1
Service: 1
Marina Spataro
I waited a long time on drive thru. 9 am. Forgot an item, person at the window refused to add it to my order.
Atmosphere: 1
Food: 3
Service: 1
Jeremy Howard
Decent food quality. Customer service is above average.
Atmosphere: 3
Food: 3
Service: 3
Tiffany Morish
Burnt my bacon on my sandwich and still served it to me. I got to work when I noticed. Maybe I need to open my sandwich while I’m at the counter next time just to check.
Every time I come here, the service is insanely slow with very few people in the drive through (3 or 4 people at most), and my food is either never made right or burnt. I would not recommend coming to this location.
This is probably the worst Dunkin Donuts I have experienced. They constantly run out of popular items, make substitutions without confirming, and slow wait times in drive-thru.
Always go to doughnut shops early
When we walked the staff was having inappropriate conversations about politics, which made it feel unwelcoming.
For each item I ordered I was told that they didn’t have it (sausage, small cups, chocolate milk) and the kolache we received tasted off and inedible. My husband ordered a coffee and threw it away, because it wasn’t mixed right.
The tables were all dirty and the bathroom was even worse.
Won’t be going back.
Atmosphere: 1
Food: 1
Service: 3
They are ALWAYS out of stock on most ice cream flavors no matter what time I visit
Atmosphere: 2
Food: 2
Service: 3
Went to this location to get DONUTS as in their name at 6 30 am and they had none made. At crazy
Atmosphere: 1
Food: 1
Service: 1
They gave me the wrong munchkins!😡
Atmosphere: 1
Food: 1
Service: 1
Every time I come here (which honestly I’m not anymore unless I have hours to spend) it takes forever to get anything!! Most recently I waited 25 minutes to get a plain hot coffee and a plain donut 😭. They had 4 people waiting and only 1 person in line ahead of me they weren’t even really busy. This is unacceptable and crazy that people have to wait that long.
Atmosphere: 1
Food: 3
Service: 1
Horrible customer service. Ordered a hot coffee and it was cold and tasted old. I was going to be late for work if I turned back so I just threw it away. The ladies there where in no mood to work. Their body language gave "lazy."
I live Dunkin but unfortunately my order was missing a key ingredient I wanted sausage, but got bacon instead, didn’t know if they where out of sausage patties or just failed to read and understand the order. Sadness never had this issue before or at any other Dunkin’s location
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Iced Caramel Latte, Munchkins Donut Hole Treats
Restaurantji Recommends
I just went through the drive through. My bagel was burnt and I noticed 5 minutes down the road I was missing items from my order. I tried to call 8 times but no one answered. It keeps said the voicemail isn’t setup. I couldn’t just turn around because I live almost 30 minutes from the location and I had to get home to work. For someone that NEVER goes to Dunkin, I’m disappointed in the quality of my food item and the facts I’m missing items. There was one car in front of me and none behind me so being busy can’t be an excuse for missing items on my $19 order. I guess I’m just out the money so Dunkin do better!! I wish I would have looked over the reviews for this location because I was shocked to see how crappy the service was. I guess you needed my money more than I did and after reading the reviews I can see why.
We asked for 2 blueberry donut hole and 2 glazed holes and 1 old fashioned donut. They gave us 6 donuts and we were confused and tried to explain the mistake. They did refund us but they said we can’t get more donuts from there.
Atmosphere: 1
Food: 1
Service: 1
I waited a long time on drive thru. 9 am. Forgot an item, person at the window refused to add it to my order.
Atmosphere: 1
Food: 3
Service: 1
Decent food quality. Customer service is above average.
Atmosphere: 3
Food: 3
Service: 3
Burnt my bacon on my sandwich and still served it to me. I got to work when I noticed. Maybe I need to open my sandwich while I’m at the counter next time just to check.
Atmosphere: 4
Food: 1
Service: 1
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