Dunkin'
650 Uptown Blvd, Cedar Hill
(972) 291-5727
Recent Reviews
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Excellent service
Service: 5
Not a fan of this store. This past week has had a team I’m not feeling. Usually the store is out of supplies but I can excuse it because the staff always had great personalities and standards. This new team gives shady and I swear I saw a lady eating while prepping food. The lead person didn’t even apologize just straight denied it but how could she know!? It’s convenient for me but I’m probably not going back when I see that staff
Need the older recipe back for cream filled & chocolate cream filled donuts back. No way 2 each are worth $6.57. Also need employees with more personality.
Atmosphere: 3
Food: 1
Service: 3
Stayed in drive through for 10 minutes no movement before eventually backing up to go inside. Rang up the wrong order took forever to make my order. Dude had an attitude. Looks like they have kids running the store.
Service: 1
Don’t waste your time here.
worst workers ever. coffee is absolutely disgusting. the wait time is insane even if there’s absolutely no other customer in there. the workers are very rude. the management is no help either.
Atmosphere: 1
Food: 1
Service: 1
taking so long every time!
Well I should have read the reviews 1st. Simply put I was greeted no problem there. Second super cold stale donuts. 🤮 Lastly no freaking napkins or even toilet paper no where. 😡 Msg received Dunkin donut, I won't be back. First impression, great customer service, consistency, cleanliness, and a good product equals success. 👀
Atmosphere: 1
Food: 1
Service: 2
I wanted to report an upsetting experience at this location. I called ahead to ask if they had the Wicked merch in stock, and the employee said yes and told us to come by. We drove there in under 15 minutes, but when we arrived, the same employee claimed they’d sold out 20 minutes earlier, which didn’t make sense. Then he started laughing loudly so other customers could hear, and when we asked about it, he said he “wasn’t laughing at us,” even though it was clear he was. It was embarrassing and unprofessional. I understand if items sell out, but being lied to and mocked is unacceptable. Please look into this so it doesn’t happen to other customers. Also they need to get it together on when they’re going to actually be selling merchandise. Some stores sell stuff early and when the actual release date comes out they don’t have anything left.
Worst dunkin by far. Its always a 20 min wait for one drink even if you order on the app. Ridiculous
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Horrible service very rude
Atmosphere: 1
Food: 1
Service: 1
Hot fresh coffee hot, and Donuts
Atmosphere: 5
Food: 5
Service: 5
This is the worst Dunkin’ Donuts on the planet. They literally never have donuts. I moved to this area 1 year ago and I’ve never been able to get a donut from here in the 4 times I’ve tried. It’s sick. Why are you even bothering calling yourself Dunkin’ Donuts if you don’t ever have donuts in stock? It doesn’t matter if I come morning afternoon or night it’s always the same thing.
Atmosphere: 1
Food: 1
Service: 1
This location is not worth the stop! Poor customer service, I will not return.
The service was not it…
Atmosphere: 1
Food: 5
Service: 1
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