Jersey Mike's Subs

Jacob is amazing! His customer service skills are🔥🔥🔥He is definitely leading by example. This was my second time coming here, and the staff are always fast, clean, and friendly, and the sandwiches I ordered were great. Thank You.

The food was great. As well as the service.

Atmosphere: 5

Food: 5

Service: 5

This place was pretty good when they first opened, but the sandwich i had last night was the worst! It wasn't much more than a shredded iceberg lettuce sandwicn, with no detectable cheese and no dressing at all, on a hard bun. It was tasteless so I added some garlic, Italian spices and olive oil. I still had to choke the thing down. I managed to eat almost half of it and gave me rest to the dog. She thought it was great.

Atmosphere: 3

Food: 1

Service: 3

I ordered ahead on the mobile app. When I arrived my sandwich was not ready yet so I seated myself in front of the register and waited for it. While waiting, customers had come in and ordered. When the last gentleman received his sandwich I asked an employee where my sandwich was. He indicated it was still sitting on the cutting board waiting to be finished. I asked why they were making other sandwiches for walk-in customers when I had ordered mine ahead on the mobile app and was still sitting there waiting. The guy responded “I don’t know. Poor management, I guess”. Sounds like stupidity to me. I felt I didn’t matter. There’s a reason I order via the mobile app. So I don’t have to sit and wait for my food when I arrive! I will never return to that location.

Atmosphere: 1

Food: 1

Service: 1

Good people working today with me. Could use a company sign closer to car traffic so people can see where Jersey Mike's store is in shopping center corner.

Atmosphere: 5

Food: 4

Service: 5

Food was very bland and expensive.. taste like a sandwich I could have made at home would not recommend.

Atmosphere: 2

Food: 1

Service: 2

I called to speak about a situation I had and the manger named Marcus was the rudest person I have ever encountered at this establishment I will never be returning as long as he is employed here… will be contacting corporate. ..

Atmosphere: 1

Food: 1

Service: 1

Shot out to the team of tonight, they gave me amazing service, welcoming everyone who would come in , push through a rush with out hesitations, they where just working so well , that I was impressed by the amount of people they took care of when I was dinning in.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips

I walked into the Cedar Hill Jersey Mike’s needing a massive catering order ASAP for a group of volunteers who were painting an elderly woman’s house. Lydell didn’t even blink when I asked for 16 sandwiches with chips and Gatorade’s for RIGHT NOW. He and the General Manager, Jacob, jumped into action assembling sandwiches faster than I have ever seen people make them before. Not only were they fast, they were also kind and good spirited about the whole thing which made a tough day volunteering so much easier! 5 stars isn’t enough. Shoutout to these kings! ???

Atmosphere: 5

Food: 5

Service: 5

Staff is so polite!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Philly Cheesesteak, Turkey and Provolone

**update * more than a month later finally got a response from the manger but he didnt call for that issue he called asking about a job application . Apparently my name in number got put in the job application list . I brough up the issue with him but he was dismisive never really apololgized for the bad experience . I'll find another Jersy Mike's to go to . **

I tried to get this issue solved with out having to write a bad review but it's been more than a week since I reported this issue and the manger never replied. I went in the store to get a sandwich with my daughter . I didn't notice because it was a long day and I was exhausted but when I sat down I was at an Angle to see behind the counter. The floor was disgusting food and trash piled all over the floor the employees were just stepping over it . Then I noticed there were Flys all over the food area and on the meat slicer . The employee saw me stare at the pile of garbage and just sweeped it out of view . The grossest restraunt in cedarhill . I love jersey mikes buy I will be going to one that's cleaner.

Atmosphere: 1

Food: 3

Service: 1

I mean i got a number 9 and i wolfed it down lol. Staff was very polite and effecient. 10/10 would recommend

Atmosphere: 5

Food: 5

Service: 5

The staff does not greet you nor act like they want to take your order. Talking amongst themselves ignoring the fact that there is a line, just rude. Even when I order on door dash my order ALWAYS comes out wrong. I love jersey mikes but hate coming to this location! Management really needs to step in

Atmosphere: 1

Food: 1

Service: 1

The crew were amazing. They had a troublesome, upset customer and they handled the situation like pros. Sandwiches were as great as the crew.

Atmosphere: 5

Food: 5

Service: 5

Did an online pick up, 10 minutes away, got there about 20 minutes after I ordered, they just made one sandwich, and forgot about the other one. So only one was hot.

Atmosphere: 3

Food: 4

Service: 1