just got our order super wrong and didn't give us all our food. they don't give receipts so screw us i guess.
Atmosphere: 3
Food: 2
Service: 1
Genea Sampson
Slowwwwwww like literally no one here 5 people working but the person who’s taking orders is also fixing food . Only two customers
Bri Daniels
I ordered KFC after work lastnight it was a very long shift for me. $6 box and the apple poppers first time. Once I got my food made it home o noticed my apple poppers wasn't cooked they were cold, pale and undone. My chicken was soggy as if it had been sitting out luke warm and old. I stay 2 blocks away to tired to go back .
Jose Avina
I'm sorry to say the chicken strips were kind of hard, like not fully cooked. I'm not saying I won't order from here anymore, the chicken is good, but no more chicken strips.
Marissa Velasquez
If I can give zero starts I would. Service is trash lady that works in the drive through was so rude, she got our order wrong. Went back to get the correct order and she was still rude.
Justina Robinson
The lady at the window telling me they're not making enough money with the coupons.So they don't make a lot of chicken
Atmosphere: 2
Food: 2
Service: 2
Willie Sublett
Everything is good
Atmosphere: 4
Food: 4
Service: 4
Dee Dee Spencer
I would like to suggest considering a review of some of your prices. During my recent visit, I purchased a sweet tea and an individual cole slaw, which came to about $8. It would have been helpful to know the total before reaching the window, as I might have opted for a combo instead. While I paid at the time, I left feeling terribly disappointed, especially with the cole slaw was at room temperature, which required me to refrigerate it when I got home.
That said, I truly appreciate this location, as it has consistently provided good service, with only a couple of minor disappointments. On one other occasion, I ordered crispy but received original, which isn't my preference. I may need to revisit my options at Williams for a while. Thank you for considering my feedback!
And I received NO RECEIPT!
keith roman
Love there chicken have for many years both here and in Canada
Atmosphere: 5
Food: 5
Service: 5
Customer Service Matters
I’m disappointed KFC. I came to try the hot wings and wedges and after spending $25 I got cold food and some of it looked alittle questionable. I have hot wings with bones and a few boneless hot wings and I’m confused because I didn’t know it was supposed to be bonesless. I included a pic of a wing I broke in half. Some of the wings don’t look like drummettes nor flats.
So i drove here after a long day of work to get the new hot & spicy wings and potato wedges, i order at the window pull around pay then wait. The lady at the window hands me the bag asks if i needed sauce then i make the long drive to midlothian. I finally get home and check the bag to eat & there is a carton of potato wedges, 1 chicken leg, and some fries. The wings were missing! As a pregnant woman this absolutely ruined my day I cried all night eating those potato wedges for dinner. I am still hungry as I type this! I want those wings 😭
Atmosphere: 1
Food: 1
Service: 5
Sam Love
The food was good, but not really good. And the service was good and the restaurant was clean
Atmosphere: 5
Food: 4
Service: 5
A. Alexander
Customer service stinks. My son likes the tenders, so I usually pick him up some during my hour long commute home. This is not the time to make someone wait 25 minutes for their order. No apology offered. Won't be going back for a while. Get it together KFC. Times are hard and if patrons still spend the time and money at your establishment, teach your employees manners and customer service.
Jeremy Grimes
Nothing bad to say, but nothing overwhelmingly positive. It was a decent experience, mobile app made ordering easy, and the food was about what we expected.
Atmosphere: 3
Food: 3
Service: 3
Roberto J Melendez Lopez
Best store in the area. Food was so good. Plus the app offers a lot of deals.
just got our order super wrong and didn't give us all our food. they don't give receipts so screw us i guess.
Atmosphere: 3
Food: 2
Service: 1
Slowwwwwww like literally no one here 5 people working but the person who’s taking orders is also fixing food . Only two customers
I ordered KFC after work lastnight it was a very long shift for me. $6 box and the apple poppers first time. Once I got my food made it home o noticed my apple poppers wasn't cooked they were cold, pale and undone. My chicken was soggy as if it had been sitting out luke warm and old. I stay 2 blocks away to tired to go back .
I'm sorry to say the chicken strips were kind of hard, like not fully cooked. I'm not saying I won't order from here anymore, the chicken is good, but no more chicken strips.
If I can give zero starts I would. Service is trash lady that works in the drive through was so rude, she got our order wrong. Went back to get the correct order and she was still rude.
The lady at the window telling me they're not making enough money with the coupons.So they don't make a lot of chicken
Atmosphere: 2
Food: 2
Service: 2
Everything is good
Atmosphere: 4
Food: 4
Service: 4
I would like to suggest considering a review of some of your prices. During my recent visit, I purchased a sweet tea and an individual cole slaw, which came to about $8. It would have been helpful to know the total before reaching the window, as I might have opted for a combo instead. While I paid at the time, I left feeling terribly disappointed, especially with the cole slaw was at room temperature, which required me to refrigerate it when I got home. That said, I truly appreciate this location, as it has consistently provided good service, with only a couple of minor disappointments. On one other occasion, I ordered crispy but received original, which isn't my preference. I may need to revisit my options at Williams for a while. Thank you for considering my feedback! And I received NO RECEIPT!
Love there chicken have for many years both here and in Canada
Atmosphere: 5
Food: 5
Service: 5
I’m disappointed KFC. I came to try the hot wings and wedges and after spending $25 I got cold food and some of it looked alittle questionable. I have hot wings with bones and a few boneless hot wings and I’m confused because I didn’t know it was supposed to be bonesless. I included a pic of a wing I broke in half. Some of the wings don’t look like drummettes nor flats.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
So i drove here after a long day of work to get the new hot & spicy wings and potato wedges, i order at the window pull around pay then wait. The lady at the window hands me the bag asks if i needed sauce then i make the long drive to midlothian. I finally get home and check the bag to eat & there is a carton of potato wedges, 1 chicken leg, and some fries. The wings were missing! As a pregnant woman this absolutely ruined my day I cried all night eating those potato wedges for dinner. I am still hungry as I type this! I want those wings 😭
Atmosphere: 1
Food: 1
Service: 5
The food was good, but not really good. And the service was good and the restaurant was clean
Atmosphere: 5
Food: 4
Service: 5
Customer service stinks. My son likes the tenders, so I usually pick him up some during my hour long commute home. This is not the time to make someone wait 25 minutes for their order. No apology offered. Won't be going back for a while. Get it together KFC. Times are hard and if patrons still spend the time and money at your establishment, teach your employees manners and customer service.
Nothing bad to say, but nothing overwhelmingly positive. It was a decent experience, mobile app made ordering easy, and the food was about what we expected.
Atmosphere: 3
Food: 3
Service: 3
Best store in the area. Food was so good. Plus the app offers a lot of deals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
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