Menchie's Frozen Yogurt

Ive come here a zillion times with my daughter over the last 4 or 5 years with no problems but this place has taken a sharp turn for the very worst.

We walk in tonight, there's 3 workers in there, not doing anything - on their phones.

This is typical for teenage workers, but the place was DISGUSTING. I don't mean a little dribble here or there from the previous patrons- I'm talking filth in every tray under every flavor of yogurt, every surface was dirty. Flies in the toppings area which was also filthy.

There was even a DUST PAN FULL OF FILTH AND HAIR RIGHT ON THE COUNTERTOP, NEXT TO WHERE YOU WEIGH YOUR YOGURT.

Then the workers had no hair nets no gloves and one had a long weave down past her butt.... now You know that hair is getting into everything.

I won't ever be coming back.

The staff of beautiful ladies were so helpful and friendly. Very clean. Menu had so many options. A definite must!!

I've brought my daughter here a few times and each time it's just nasty to me. This will be the LAST TIME I patronize this establishment. The 1st time, I didn't know it was self serve so the workers went over how it worked. Sure. The 2nd time i felt the same way, but my daughters 7 and we were at the shopping center so i was like sure. This time im just like you know what, this is the last time! The cleanliness is ick, the scales aren't wiped off half the time, all the toppi gs like whipped cream are just out, no lids, so air and other people's breathing is just all over those toppings. I kept it pretty basic when we visited. I don't see how they pass health inspection. I recommend Swirled Peace in Bishop Arts District, Jose there is great and it is top tier clean!!!

Atmosphere: 1

Food: 2

Service: 1

I LOVE THIS PLACE, the workers are so nice, they went out of their way to help me choose their favorite yogurts since it was my first time here. Specially the girl named Ari. She was really helpful and nice! Will definitely be coming back!

Atmosphere: 5

Food: 5

Service: 5

Great service!! The young ladies were absolutely wonderful!! I walked in and they immediately greeted me and asked if I needed help! Amazing!

Atmosphere: 5

Food: 5

Service: 5

First time going there, it’s a nice little spot. Was greeted very nicely when I entered and they explained the whole process very well making it easy for me as it was my first time. The vibes were nice and I definitely would would come again.

Atmosphere: 5

Food: 5

Service: 5

This is by far the best place i’ve been to, my husband and kids really enjoy it! I was greeted by very nice workers, the place looks well maintained. I will be coming back!

Atmosphere: 5

Food: 5

Service: 5

this place wow! There is always a variety of options and the workers are always so sweet. Last time I was having trouble with the topping and knocked a couple over but the workers came over to help immediately and even offered to help me after with my toppings. I was very satisfied with my visit, they are always so helpful. They additionally recommend me some nice places to take my daughter shopping!

Atmosphere: 5

Food: 5

Service: 5

Menchies has a great overall service. The workers are really nice. They explained the whole processing of getting the frozen yogurt really well. I would come back 100%

Atmosphere: 5

Food: 5

Service: 5

I come here very often, always satisfied. The bar is always clean and I love getting a sweet treat with friends while shopping! There is a variety of options available for frozen yogurt and toppings. Definitely recommend

Atmosphere: 5

Food: 5

Service: 5

I went with my niece last week and the employees were really nice. Great customer service and the frozen yogurt was delicious!

Atmosphere: 5

Food: 5

Service: 5

Man....this place is so sorry. The kids working here were just sitting around talking and most of the yogurt was out. Service was non existent!

Atmosphere: 1

Food: 4

Service: 1

Really sweet workers and sweet treats ! Go there religiously and the accuracy from picture to in real life is like never before, it’s truly a blessing

Atmosphere: 5

Food: 5

Service: 5

menchies is a great hang out spot for me and my friends and also has great food, workers, and environment and would definitely recommend if having a rough day!!

Atmosphere: 5

Food: 5

Service: 5

The ice creams were very delicious, but today the place was too dirty, the garbage cans were so full that there was even garbage on the floor and the tables were also dirty, workers doing nothing.