I visited the Smoothie King in Cedar Hill, TX on December 11, 2025, at approximately 3:40 PM and had serious concerns regarding sanitation practices. During my visit, I observed an employee sweeping the lobby and taking the swept trash outside near the entrance. After handling the broom, trash, and the front entrance door, the employee went behind the counter without washing or sanitizing his hands and began preparing a smoothie without gloves, handling the cup directly.
I also observed another employee sweeping near the preparation area. While she later used gloves, I did not observe handwashing prior to food handling.
Because of these observations, I requested a refund and did not consume any products. Proper hand hygiene is very important in food service, and these observations raised concerns about overall cleanliness. For this reason, I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Diana Rodriguez
Workers take forever , and are constantly using cuss Words while working unprofessional
Food: 5
Service: 1
Angela Adams
The worst Smoothie King ever, service and food was horrible. Benjamin P. overlooked my order and let three people behind me get their orders before me. Now granted I only ordered a Gogo goji crunch. Once I asked for a refund, he proceeded to go back and forth with me. I mistakenly called him a girl and he stated honey I am not a girl, I am a pretty boy. I love Smoothie King but I have never ever in my life received such nasty and rude customer service at a food establishment. I will never give my hard earned money to the 379 E. FM 1382 Cedar Hill, Texas 75104, store number 1502 ever again. I also asked for his name and he told his coworker not to tell me. However, his name was mentioned in the store and it was on my receipt. Please do better and get better employees. I know people are stressed, overworked and undered paid but this is not how you treat customers, not at all.
Atmosphere: 1
Food: 1
Service: 1
arnoldo rodriguez
Worse service ever I have to wait 1 hour for bowl Never come back at this location
Atmosphere: 1
Food: 1
Service: 1
Yes E
My smoothie was delicious and was able to make adjustments with no problem. Thank you
Atmosphere: 5
Food: 5
Service: 5
Angie Culberson
The store is super clean. The employees were super friendly and greeted us with a smile. The loaded toast was amazing as were the smoothies we ordered. Great customer service! Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Yvonne *
ordered the shredder and the loaded pb toast as a pickup. was ready in less than 10 min and delicious!
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Hightower
I enjoyed the new addition the bread with all of that and some. I was shaking my head and eating it like a steak. It was just that good. Thanks for adding it to the menu.
Atmosphere: 5
Food: 5
Service: 5
AM
A little slow getting the smoothie but it was consistent with the taste. Good on the go dinner and lunch option.
Atmosphere: 5
Food: 5
Service: 4
KyLeigh Freeman
Tasha is a terrible manager. Ordered at 7:20 for a 7:45 am pick up, got there at 7:55 and it wasn’t ready and your manager was the one working. Super disappointing and I hope you guys make adjustments to your team.
Acai smoothie bowls have become smaller with less Acai mixture! Price hasn't lowered, however...already expensive, now much less value. SMH
Atmosphere: 3
Food: 3
Service: 3
ana
Mia did an amazing job at making and serving the drinks! Will be back!
Atmosphere: 5
Food: 5
Service: 5
Shar
Every time I visit this location, the service is excellent and friendly! Tasha was so nice. When I mentioned that I was hungry, she mentioned that they have food. I got the Peanut Butter Toast, and it looked just like the picture 💖💖💖
Atmosphere: 5
Food: 5
Service: 5
Aleesha Houston- Smith
This is such a wonderful location and experience. Cedar Hill Texas employees are warm and helpful. Smoothies are always fresh and delicious. Staff nice and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Power Plus
Nique
Can't make a smoothie even with Full Directions given.... Sorry, Lazy, Pathetic Employees... the entire staff... No one here knows how to make a SMOOTHIE.. NO ONE Smh
I visited the Smoothie King in Cedar Hill, TX on December 11, 2025, at approximately 3:40 PM and had serious concerns regarding sanitation practices. During my visit, I observed an employee sweeping the lobby and taking the swept trash outside near the entrance. After handling the broom, trash, and the front entrance door, the employee went behind the counter without washing or sanitizing his hands and began preparing a smoothie without gloves, handling the cup directly.
I also observed another employee sweeping near the preparation area. While she later used gloves, I did not observe handwashing prior to food handling.
Because of these observations, I requested a refund and did not consume any products. Proper hand hygiene is very important in food service, and these observations raised concerns about overall cleanliness. For this reason, I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Workers take forever , and are constantly using cuss Words while working unprofessional
Food: 5
Service: 1
The worst Smoothie King ever, service and food was horrible. Benjamin P. overlooked my order and let three people behind me get their orders before me. Now granted I only ordered a Gogo goji crunch. Once I asked for a refund, he proceeded to go back and forth with me. I mistakenly called him a girl and he stated honey I am not a girl, I am a pretty boy. I love Smoothie King but I have never ever in my life received such nasty and rude customer service at a food establishment. I will never give my hard earned money to the 379 E. FM 1382 Cedar Hill, Texas 75104, store number 1502 ever again. I also asked for his name and he told his coworker not to tell me. However, his name was mentioned in the store and it was on my receipt. Please do better and get better employees. I know people are stressed, overworked and undered paid but this is not how you treat customers, not at all.
Atmosphere: 1
Food: 1
Service: 1
Worse service ever
I have to wait 1 hour for bowl
Never come back at this location
Atmosphere: 1
Food: 1
Service: 1
My smoothie was delicious and was able to make adjustments with no problem.
Thank you
Atmosphere: 5
Food: 5
Service: 5
The store is super clean. The employees were super friendly and greeted us with a smile. The loaded toast was amazing as were the smoothies we ordered. Great customer service! Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
ordered the shredder and the loaded pb toast as a pickup. was ready in less than 10 min and delicious!
Atmosphere: 5
Food: 5
Service: 5
I enjoyed the new addition the bread with all of that and some. I was shaking my head and eating it like a steak. It was just that good. Thanks for adding it to the menu.
Atmosphere: 5
Food: 5
Service: 5
A little slow getting the smoothie but it was consistent with the taste. Good on the go dinner and lunch option.
Atmosphere: 5
Food: 5
Service: 4
Tasha is a terrible manager. Ordered at 7:20 for a 7:45 am pick up, got there at 7:55 and it wasn’t ready and your manager was the one working. Super disappointing and I hope you guys make adjustments to your team.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Acai smoothie bowls have become smaller with less Acai mixture! Price hasn't lowered, however...already expensive, now much less value. SMH
Atmosphere: 3
Food: 3
Service: 3
Mia did an amazing job at making and serving the drinks! Will be back!
Atmosphere: 5
Food: 5
Service: 5
Every time I visit this location, the service is excellent and friendly! Tasha was so nice. When I mentioned that I was hungry, she mentioned that they have food. I got the Peanut Butter Toast, and it looked just like the picture 💖💖💖
Atmosphere: 5
Food: 5
Service: 5
This is such a wonderful location and experience. Cedar Hill Texas employees are warm and helpful. Smoothies are always fresh and delicious. Staff nice and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Power Plus
Can't make a smoothie even with Full Directions given.... Sorry, Lazy, Pathetic Employees... the entire staff... No one here knows how to make a SMOOTHIE.. NO ONE Smh
Atmosphere: 1
Food: 1
Service: 1
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