Wish I could give 0 stars. Arrived at 9:50am on a Sunday waiting for them to open at 10am. How can you open at 10 yet still not be fully open. Was told I can’t use cash because they are still counting the drawer. Why was this not done BEFORE you opened at 10am. Then to hear her say they can’t take cash because they only have 6 $1 bills. Horrible customer service and no business structure.
Atmosphere: 1
Food: 1
Service: 1
Twymeika Hill-Jones
Great customer service. Everyone greeted me with smiles and welcome in as i came through the door. Rep was also very helpful with my memu selection! #upsizefriday
Atmosphere: 5
Food: 5
Service: 5
Ty Thompson
The staff always greets you when you walk in and provide great service! Store is always clean and organized.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry, Daily Warrior
Shonda Ellis
Patrick was amazing. It was the first time anyone really allowed me to use the ingredients i wanted for my body to make a delicious smoothie. It was amazing experience!!! He was very smart
They always give excellent advice on smoothies and excellent service!
Atmosphere: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry, Veggie Apple Kiwi Kale
Kamicka Jackson
The smoothies are good but the customer service is zero, they say nothing when you come in and get mad when you ask for a bag for those big, cold açaí bowls , who gets mad over a bag
Atmosphere: 2
Food: 5
Service: 1
Allison Lightfoot
Great customer service!@
Atmosphere: 5
Food: 5
Service: 5
Derek Woodson
Great service…always greeted with a smile and nice conversation… Great team!!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Wynn
Zero stars is what is deserved!!!! My husband and I have been coming here since this location opened. Not sure how many managers this place has gone through but this is the worst it has been. My smoothie bowl is absolutely sloppy and watery. My husband literally watched as his smoothie just sat in the blender till it was completely watery....Then poured and given to him. He asked for it to be remade......with attitude it was done. He wasn't aware of my smoothie bowl. We only live less than 5 minutes away.......it didn't happen in the commute. Our smoothies have been messed up for a while now......but due to the convenience of location we pray the next trip will be better. Guess what? It hasn't happened yet!!!! Waxahachie Smoothie King prides themselves in preparing your orders.....granted it's a longer route.....but well worth it!!!! We bring our tumblers so they won't melt fast. PROBLEM SOLVED!!!! **Don't waste your time talking to a manager....Just don't go to that location anymore!!! YOU'VE BEEN WARNED!!!! Today's date 9-29-24
I would like to share that Mkhya is the best employee! She was attentive me as a customer and paid attention to every detail of my order and offered the best suggestions to make my smoothie better! KEEP HER AND PROMOTE HER!!! She is a great face for the organization!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
abby e.
I was in line about 15mins and no ever took my order I eventually left and people were leaving as well services sucks.
Janice P
Walked into the store today, and it was more packed than I have ever seen. Every bit of 10 people in line, with only two employees. Two more employees eventually came in. Their customer service remained superb the entire time, 5 stars to this crew!
Atmosphere: 5
Food: 5
Service: 5
Brandon Reyes
The atmosphere is very welcoming. I love coming here after the gym for a nice treat. Would definitely recommend friends this specific location! Always loved Smoothie king but this one is phenomenal.
Wish I could give 0 stars. Arrived at 9:50am on a Sunday waiting for them to open at 10am. How can you open at 10 yet still not be fully open. Was told I can’t use cash because they are still counting the drawer. Why was this not done BEFORE you opened at 10am. Then to hear her say they can’t take cash because they only have 6 $1 bills. Horrible customer service and no business structure.
Atmosphere: 1
Food: 1
Service: 1
Great customer service. Everyone greeted me with smiles and welcome in as i came through the door. Rep was also very helpful with my memu selection! #upsizefriday
Atmosphere: 5
Food: 5
Service: 5
The staff always greets you when you walk in and provide great service! Store is always clean and organized.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry, Daily Warrior
Patrick was amazing. It was the first time anyone really allowed me to use the ingredients i wanted for my body to make a delicious smoothie. It was amazing experience!!! He was very smart
Atmosphere: 5
Food: 5
Service: 5
Very good customer service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bee Berry Sting, Pure Recharge Mango Strawberry, Berry Goji Getaway
They always give excellent advice on smoothies and excellent service!
Atmosphere: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry, Veggie Apple Kiwi Kale
The smoothies are good but the customer service is zero, they say nothing when you come in and get mad when you ask for a bag for those big, cold açaí bowls , who gets mad over a bag
Atmosphere: 2
Food: 5
Service: 1
Great customer service!@
Atmosphere: 5
Food: 5
Service: 5
Great service…always greeted with a smile and nice conversation… Great team!!
Atmosphere: 5
Food: 5
Service: 5
Zero stars is what is deserved!!!! My husband and I have been coming here since this location opened. Not sure how many managers this place has gone through but this is the worst it has been. My smoothie bowl is absolutely sloppy and watery. My husband literally watched as his smoothie just sat in the blender till it was completely watery....Then poured and given to him. He asked for it to be remade......with attitude it was done. He wasn't aware of my smoothie bowl. We only live less than 5 minutes away.......it didn't happen in the commute. Our smoothies have been messed up for a while now......but due to the convenience of location we pray the next trip will be better. Guess what? It hasn't happened yet!!!! Waxahachie Smoothie King prides themselves in preparing your orders.....granted it's a longer route.....but well worth it!!!! We bring our tumblers so they won't melt fast. PROBLEM SOLVED!!!! **Don't waste your time talking to a manager....Just don't go to that location anymore!!! YOU'VE BEEN WARNED!!!! Today's date 9-29-24
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I would like to share that Mkhya is the best employee! She was attentive me as a customer and paid attention to every detail of my order and offered the best suggestions to make my smoothie better! KEEP HER AND PROMOTE HER!!! She is a great face for the organization!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
I was in line about 15mins and no ever took my order I eventually left and people were leaving as well services sucks.
Walked into the store today, and it was more packed than I have ever seen. Every bit of 10 people in line, with only two employees. Two more employees eventually came in. Their customer service remained superb the entire time, 5 stars to this crew!
Atmosphere: 5
Food: 5
Service: 5
The atmosphere is very welcoming. I love coming here after the gym for a nice treat. Would definitely recommend friends this specific location! Always loved Smoothie king but this one is phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Daily Warrior
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