Wetzel's Pretzels
305 W Farm to Market Rd 1382 Suite K2, Cedar Hill
(972) 293-1600
Recent Reviews
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A bunch of kids working there with NO A/C. No wonder why their service and quality of food is horrible. Owner clearly neglects and undervalues the employees. Typical corporate capitalism.
The food is good, and the service is also good.
Seems like it’s only kids working there, no customer service and cin a bits hardly had any cinnamon.
Honestly the only reason I still go to this location is because it's the closest to me. Other than that there's no reason to go to this one they never have anything ready and they're either understaffed with only 1 person working or overstaffed with 5 people of which only 1 is actually working the other 4 are just talking with each other not doing anything.
Great cervice they were really nice 10/10
Store was simply amazing....great customer service
Anayah was super sweet and everyone was so welcoming coming in.
Love the food. The people are friendly.
Good customer support great job blessed day 🙏
Customer service was excellent cedar hill location
Restaurantji Recommends
Wetzel’s Pretzels never misses! The pretzels are always fresh, soft, and perfectly buttery with just the right amount of salt. Whether it’s the classic Original, the cheesy Dog bites, or the sweet Cinnamon Bits, everything tastes amazing. The lemonade is super refreshing too! Service is quick and friendly every time I visit. Definitely my go-to snack spot at the mall!
Walked in today and no one has on hair nets but but hair to the chest making food. Very nasty. But when asked about it they had an attitude. Want go back. The health department need to get involved with the place in Cedar Hill.
Says closes at 9pm, I came at 8:24pm, they were closed on a Thursday.
Man the staff here is always horrible. You can tell they do not have any motivation to work lol. The teens that work here are so unprofessional and never nice. A smile and basic customer service training would go a long way management!
Said 4 minutes was over 10
Service: 2
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