I will properly not go to this Whatburg again in Cedar hill again. I would have to be desperate to go again example really needing a drink after coming from Kroger's. The young man the serve me throw the drive had a problem hearing me. Was making negative commit about him not understanding what I order. Even made it to come to drive thru window to tell the other employees at the window how he felt. I ask him also for fresh fries & he didn't do it. So I went inside & ask for fresh fries. The young lady employee didn't have any problem give me fresh fries. She even made a comment she didn't understand why he didn't give it to me at first. When I went back to eat my burger it was cold & fries was overload with salt. So I end up throwing the whole bag away. Sad from my point of view.
Recommended dishes: Cobb Salad
temcky1
Waited 8 10+ minutes in the drive-through after ordering and when I got my food it was cold and poorly prepared. Walked inside to use the restroom before continuing on my way and slipped on the doormat for all the disinfectant left on it after cleaning. Restroom was being doused completely in bleach based disinfectant and the crew on duty were all wearing masks (poorly worn too) in 2025. I would not go back to this location EVER, and I frequent What-a-Burger whenever I find one in the area I am working
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Whataburger
Gwen Rios
The Cedar Hill Whataburger used to be warm and inviting. But someone had the bright idea to rip out all of the nice booth seating, and replace them with cold, sterile white and grey tables and chairs. If the goal was to prevent people from hanging out, it worked. I went to the drive through, since I refuse to eat in the depressing decor of the inside, and I asked the attendant to split my bill on two credit cards; she apparently didn't hear me, and even though I handed her two credit cards, she proceeded to charge the full amount on one card. So now I'm being forced to go inside the depressing interior, in order to make sure my order is rung up correctly. I hope a new manager will bring this Whataburger back to its former glory.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Whataburger
Rigoberto Rodriguez
At this place it tooooook for eveeeeer to get my order. It’s not like it was busy nobody at the lobby nor the drive thru…. These workers were more in talking instead of service…… 23 minutes for my order to come out!!!!
Atmosphere: 3
Food: 3
Service: 1
Jay Aski
You have failed to live up to your name.3 people in store no one in drive through 15 min for burger fries drink and the quality sucks, no longer the same place this is ridiculous. Close your doors you are done.
Atmosphere: 3
Food: 1
Service: 1
C S
Don’t get the grilled chicken… just don’t.🤢
Food: 1
Recommended dishes: Grilled Chicken Sandwich
Taylor Woods
My husband ordered a honey butter chicken biscuit, we got home and there was no honey butter on it
Atmosphere: 1
Food: 1
Service: 1
joogabooga
Only hires incompetent workers. How hard is it to cook a burger? A 4 car line at the drive through shouldn’t take 40 minutes.
It took literally 5 minutes repeatedly explaining my VERY SIMPLE item(sausage buiscuit with cheese). Then they ignored the next items I tried to order, cutting me off with my total. Really poor start for the new whataburger. Experience was in drive through.
80% order wrong and to expensive $15 for burger fries!!!
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Whataburger
Danielle Epperson
Food was cold and they took almost 40 minutes to get us our food in the drive through
Food: 1
C Gossie
Every visit 15-25 minutes for food to be ready. Speed of service is ridiculous. The manager is present and what’s baffling after all that waiting the food is still cold
Service: 1
Bianca Gonzales
So after waiting in the drive-through for about 30 minutes, We finally get our food and get home and we are missing two of my dressings for my grilled cranberry chicken salad I ordered. We are also missing the ranch dips for my child's chicken strips and his cookie from his kids meal. I don't understand why every time I go here I'm always missing something from my order.
I will properly not go to this Whatburg again in Cedar hill again. I would have to be desperate to go again example really needing a drink after coming from Kroger's.
The young man the serve me throw the drive had a problem hearing me. Was making negative commit about him not understanding
what I order. Even made it to come to drive thru window to tell the other employees at the window how he felt. I ask him also for fresh fries & he didn't do it. So I went inside & ask for fresh fries. The young lady employee didn't have any problem give me fresh fries. She even made a comment she didn't understand why he didn't give it to me at first. When I went back to eat my burger it was cold & fries was overload with salt. So I end up throwing the whole bag away. Sad from my point of view.
Recommended dishes: Cobb Salad
Waited 8 10+ minutes in the drive-through after ordering and when I got my food it was cold and poorly prepared. Walked inside to use the restroom before continuing on my way and slipped on the doormat for all the disinfectant left on it after cleaning. Restroom was being doused completely in bleach based disinfectant and the crew on duty were all wearing masks (poorly worn too) in 2025. I would not go back to this location EVER, and I frequent What-a-Burger whenever I find one in the area I am working
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Whataburger
The Cedar Hill Whataburger used to be warm and inviting. But someone had the bright idea to rip out all of the nice booth seating, and replace them with cold, sterile white and grey tables and chairs. If the goal was to prevent people from hanging out, it worked. I went to the drive through, since I refuse to eat in the depressing decor of the inside, and I asked the attendant to split my bill on two credit cards; she apparently didn't hear me, and even though I handed her two credit cards, she proceeded to charge the full amount on one card. So now I'm being forced to go inside the depressing interior, in order to make sure my order is rung up correctly. I hope a new manager will bring this Whataburger back to its former glory.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Whataburger
At this place it tooooook for eveeeeer to get my order. It’s not like it was busy nobody at the lobby nor the drive thru…. These workers were more in talking instead of service…… 23 minutes for my order to come out!!!!
Atmosphere: 3
Food: 3
Service: 1
You have failed to live up to your name.3 people in store no one in drive through 15 min for burger fries drink and the quality sucks, no longer the same place this is ridiculous. Close your doors you are done.
Atmosphere: 3
Food: 1
Service: 1
Don’t get the grilled chicken… just don’t.🤢
Food: 1
Recommended dishes: Grilled Chicken Sandwich
My husband ordered a honey butter chicken biscuit, we got home and there was no honey butter on it
Atmosphere: 1
Food: 1
Service: 1
Only hires incompetent workers. How hard is it to cook a burger? A 4 car line at the drive through shouldn’t take 40 minutes.
Atmosphere: 1
Food: 1
Service: 1
Always hot, sweet staff
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings
Their given out old refried food.. beware
Restaurantji Recommends
It took literally 5 minutes repeatedly explaining my VERY SIMPLE item(sausage buiscuit with cheese). Then they ignored the next items I tried to order, cutting me off with my total. Really poor start for the new whataburger. Experience was in drive through.
80% order wrong and to expensive $15 for burger fries!!!
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Whataburger
Food was cold and they took almost 40 minutes to get us our food in the drive through
Food: 1
Every visit 15-25 minutes for food to be ready. Speed of service is ridiculous. The manager is present and what’s baffling after all that waiting the food is still cold
Service: 1
So after waiting in the drive-through for about 30 minutes, We finally get our food and get home and we are missing two of my dressings for my grilled cranberry chicken salad I ordered. We are also missing the ranch dips for my child's chicken strips and his cookie from his kids meal. I don't understand why every time I go here I'm always missing something from my order.
Food: 4
Service: 3
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