Well when we first pressed the red button the girl was quit rude answering, than as we explained what we wanted to order she sighs and asks is that all... Rude people 😒 Customer service is definitely a different thing now days.
Atmosphere: 1
Service: 1
Felicity
They didn't give us our loaded fries, so we asked again if they could bring them to us but they ended up bringing us regular fries so my brother went up and gave them the receipt and asked if we could get the fries we ordered. eventually we got the fries but the next day both me and my brother were throwing up sick. we know it was the fries because my boyfriend came with us aswell but didn't get those fries and never got sick. when they gave my brother the fries they said "we made them nice and fresh for you" not sure if that means anything but yeah. now me and my brother have been throwing up 👍🏻
Food: 1
Evan Beck
The people here are top notch. I had to change my order after the fact and they took great care of me with a smile. Thank you!
Atmosphere: 5
Food: 5
Service: 5
mark
Not their best day -midday . With the big juicy sign on the screens- I received the double cheeseburger . Old as the hills - it may have been juicy at 11:30 - but at 3 pm , not so much . Also advertised condiments of mayo and ketchup were missing . Service kid was polite .and I tipped well. I wasted the money on the burger.
Food: 1
Service: 5
Marek Woźniak
First class service! The second we went to see menu, a wonderful manager came and greeted us with such a warm. Then he asked how we’re doing and made sure everything is fine. It was my very first sonic experience and I’M LOVING IT! Food was outstanding! Grilled cheese and pickle fries exquisite. Wish we had such people in Poland!
Atmosphere: 5
Food: 5
Service: 5
Serenity Genescritti
Dewey is the manager of this sonic and he was an absolute blessing! Me and my fiancée went to pay and out of nowhere our card was not working so we explained to them that we can not pay and that they would have to take the food back, he then came outside and told us he would give us the food anyways. We were stunned! Thank you so much❤️
Disappointed with the CHRONIC outages of ROOT BEER & REESES at multiple locations (Celina, Prosper)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae, Cheeseburger, Onion Rings
Shelli Robertson
I came to get lunch on Monday July the 29th at 11:45am. It took a minute to greet me, and when they did they informed me that they were unable to take my other at that time? Make it make sense!
Service: 1
Stephani Reazor
Never had a bad experience, the staff is always kind and polite, for fastfood, they prepare it with care.
I love the burgers and the GROOVY FRIES!!!! Ordering on the app makes it so convenient, I often stop here purely for that reason. And the groovy fries ? I always get an extra order for the ride home. Otherwise when I get home is have nothing to eat with my burger!
Parking: Plenty of shots to choose from and mobile pick up spots are clearly identified. You can park in any spot, tho to pick up through the app. Everyone is so friendly even in this heat, which boggles my mind. And I love that I can tip through the app. Those folks deserve it!
Atmosphere: 5
Food: 5
Service: 5
Ray P
Can I get some Coffee ☕ with my ICE please? Literally, one sip and the coffee was done! I know times are tough, but this is ridiculous!
Atmosphere: 2
Food: 1
Service: 4
Claudio Cerna
Food is typically hot and fresh. There is times where onion rings and French toast sticks are old and cold. But always have great customer service and friendly car hops.
3rd time I have come around 9:30 and they are nit serving ice cream. Probably won't try anymore.
Ty Boone
My niece who turned 8 wanted to go to Sonic for her birthday lunch. We sat outside and when our car hop brought us our food, I told him that it was her birthday. The car hop was so nice and he wanted to make sure that my niece enjoyed her birthday lunch. He asked what her favorite ice cream was. After a few minutes, the car hop brought out an ice cream sundae.. My niece was so surprised. Right before we left, a gentleman came out and gave my niece coupons for free food and ice cream. The look on my nieces face. Thank you Sonic for making my niece feel so special on her birthday. If I could give you more stars I would.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand Made Onion Rings, Tots, Cheeseburger, Sonic Blast Made with Oreo Cookie Pieces
The burgers are very delicious and cheap.
Atmosphere: 5
Food: 5
Service: 5
Well when we first pressed the red button the girl was quit rude answering, than as we explained what we wanted to order she sighs and asks is that all... Rude people 😒 Customer service is definitely a different thing now days.
Atmosphere: 1
Service: 1
They didn't give us our loaded fries, so we asked again if they could bring them to us but they ended up bringing us regular fries so my brother went up and gave them the receipt and asked if we could get the fries we ordered. eventually we got the fries but the next day both me and my brother were throwing up sick. we know it was the fries because my boyfriend came with us aswell but didn't get those fries and never got sick. when they gave my brother the fries they said "we made them nice and fresh for you" not sure if that means anything but yeah. now me and my brother have been throwing up 👍🏻
Food: 1
The people here are top notch. I had to change my order after the fact and they took great care of me with a smile. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Not their best day -midday . With the big juicy sign on the screens- I received the double cheeseburger . Old as the hills - it may have been juicy at 11:30 - but at 3 pm , not so much .
Also advertised condiments of mayo and ketchup were missing . Service kid was polite .and I tipped well. I wasted the money on the burger.
Food: 1
Service: 5
First class service! The second we went to see menu, a wonderful manager came and greeted us with such a warm. Then he asked how we’re doing and made sure everything is fine. It was my very first sonic experience and I’M LOVING IT! Food was outstanding! Grilled cheese and pickle fries exquisite. Wish we had such people in Poland!
Atmosphere: 5
Food: 5
Service: 5
Dewey is the manager of this sonic and he was an absolute blessing! Me and my fiancée went to pay and out of nowhere our card was not working so we explained to them that we can not pay and that they would have to take the food back, he then came outside and told us he would give us the food anyways. We were stunned! Thank you so much❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Fries, Tots, Onion Rings
Disappointed with the CHRONIC outages of ROOT BEER & REESES at multiple locations (Celina, Prosper)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae, Cheeseburger, Onion Rings
I came to get lunch on Monday July the 29th at 11:45am. It took a minute to greet me, and when they did they informed me that they were unable to take my other at that time? Make it make sense!
Service: 1
Never had a bad experience, the staff is always kind and polite, for fastfood, they prepare it with care.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
I love the burgers and the GROOVY FRIES!!!! Ordering on the app makes it so convenient, I often stop here purely for that reason. And the groovy fries ? I always get an extra order for the ride home. Otherwise when I get home is have nothing to eat with my burger!
Parking: Plenty of shots to choose from and mobile pick up spots are clearly identified. You can park in any spot, tho to pick up through the app. Everyone is so friendly even in this heat, which boggles my mind. And I love that I can tip through the app. Those folks deserve it!
Atmosphere: 5
Food: 5
Service: 5
Can I get some Coffee ☕ with my ICE please? Literally, one sip and the coffee was done! I know times are tough, but this is ridiculous!
Atmosphere: 2
Food: 1
Service: 4
Food is typically hot and fresh. There is times where onion rings and French toast sticks are old and cold. But always have great customer service and friendly car hops.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cherry Lemonade, Cheeseburger, Onion Rings
3rd time I have come around 9:30 and they are nit serving ice cream. Probably won't try anymore.
My niece who turned 8 wanted to go to Sonic for her birthday lunch. We sat outside and when our car hop brought us our food, I told him that it was her birthday. The car hop was so nice and he wanted to make sure that my niece enjoyed her birthday lunch. He asked what her favorite ice cream was. After a few minutes, the car hop brought out an ice cream sundae.. My niece was so surprised. Right before we left, a gentleman came out and gave my niece coupons for free food and ice cream. The look on my nieces face. Thank you Sonic for making my niece feel so special on her birthday. If I could give you more stars I would.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand Made Onion Rings, Tots, Cheeseburger, Sonic Blast Made with Oreo Cookie Pieces
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