Ive lived here 10yrs and always enjoyed them. Despite it being the same owners/workers, they’ve become rude and the place is going down hill. I specifically asked if there was a doz choc glazed w/ sprinkles that were already made, I didn’t want them freshly glazed cause it’s not the same. She said yes, yes, yes. That is the verbatim convo for my order. He comes back after too many mins and gives me the box, I leave. Thankfully I checked before getting outta town and I had a doz FRESHLY glazed with wet choc. Back I go. I explained to him the donuts were for small children and the wet choc is too messy, that’s why I was specific when ordering. He refunds my money w/ an ugly attitude, mocking and condescending because I said it was “messy”. As tho the concept that wet choc was extra messy for small kids was an insane premise and also deeply insulting to his wife. As tho the choc is something she’s deeply sentimental about and not something they buy out of a jar/can but even then, ‘messy’ isn’t an insult! He then essentially shoo’s me along like an annoyance cause I said “messy”. He tried explaining why they do not top any doughnut. Nowadays they make only glazed and then top to order. It’s fine, it’s your business, do what you want but ALL of this could’ve been prevented if she’d just been honest when I asked. And it wasn’t a language barrier issue like some reviewers say. Maybe she worried answering honestly I would’ve left and they’d lose the order. If so, this is worse. Yes I would’ve left today but I would know in the future to call ahead to order so things are set before I get there. Or something to work around the new way they’re operating with only glazed donuts. Now I just will never go back. People say good things bout the donut shop in Madisonville. I’ll be giving them a try. But I won’t give any more of my business to Parrot. Been a good 10+ years of patronage. Shame. If they don’t right the ship soon, they’ll be out of business.
Atmosphere: 1
Food: 2
Service: 1
Peggy Pyle
Everyone there is as sweet as their doughnuts. And their pastries are so fresh and delicious. I'm addicted!
Atmosphere: 5
Food: 5
Service: 5
James W
Nasty, overpriced donuts from rude owners.
Atmosphere: 2
Food: 2
Service: 2
Cary Branecky
It was overpriced and rude service. Not much variety of donuts. Need to learn how to be nicer to the customers.
Atmosphere: 1
Food: 2
Service: 1
Beth Wise
Delicious doughnuts and super friendly staff.
Atmosphere: 5
Food: 5
Service: 5
James Mcclellan
Better donuts at a gas station. This place has taken a serious turn for the worst. Quality sucks you don't get what your paying for
Atmosphere: 2
Haylie McAlpine
The people who work here are so sweet! Their food is yummy too!
Atmosphere: 5
Food: 5
Service: 5
Charles Hiles
There donuts are made fresh every day and they are good.??
David L
Good Old Fashion donuts, kolaches are not bad either.
all was good ,
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
Ive lived here 10yrs and always enjoyed them. Despite it being the same owners/workers, they’ve become rude and the place is going down hill.
I specifically asked if there was a doz choc glazed w/ sprinkles that were already made, I didn’t want them freshly glazed cause it’s not the same. She said yes, yes, yes. That is the verbatim convo for my order. He comes back after too many mins and gives me the box, I leave. Thankfully I checked before getting outta town and I had a doz FRESHLY glazed with wet choc. Back I go. I explained to him the donuts were for small children and the wet choc is too messy, that’s why I was specific when ordering. He refunds my money w/ an ugly attitude, mocking and condescending because I said it was “messy”. As tho the concept that wet choc was extra messy for small kids was an insane premise and also deeply insulting to his wife. As tho the choc is something she’s deeply sentimental about and not something they buy out of a jar/can but even then, ‘messy’ isn’t an insult! He then essentially shoo’s me along like an annoyance cause I said “messy”. He tried explaining why they do not top any doughnut. Nowadays they make only glazed and then top to order. It’s fine, it’s your business, do what you want but ALL of this could’ve been prevented if she’d just been honest when I asked. And it wasn’t a language barrier issue like some reviewers say. Maybe she worried answering honestly I would’ve left and they’d lose the order. If so, this is worse. Yes I would’ve left today but I would know in the future to call ahead to order so things are set before I get there. Or something to work around the new way they’re operating with only glazed donuts. Now I just will never go back. People say good things bout the donut shop in Madisonville. I’ll be giving them a try. But I won’t give any more of my business to Parrot. Been a good 10+ years of patronage. Shame. If they don’t right the ship soon, they’ll be out of business.
Atmosphere: 1
Food: 2
Service: 1
Everyone there is as sweet as their doughnuts.
And their pastries are so fresh and delicious. I'm addicted!
Atmosphere: 5
Food: 5
Service: 5
Nasty, overpriced donuts from rude owners.
Atmosphere: 2
Food: 2
Service: 2
It was overpriced and rude service. Not much variety of donuts. Need to learn how to be nicer to the customers.
Atmosphere: 1
Food: 2
Service: 1
Delicious doughnuts and super friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Better donuts at a gas station. This place has taken a serious turn for the worst. Quality sucks you don't get what your paying for
Atmosphere: 2
The people who work here are so sweet! Their food is yummy too!
Atmosphere: 5
Food: 5
Service: 5
There donuts are made fresh every day and they are good.??
Good Old Fashion donuts, kolaches are not bad either.
Restaurantji Recommends
Great place for take a coffee and donut if you driving from Houston to Dallas
Great Donuts ?
They have the best donut the owner she is amazing
Great place for take a coffee and donut if you driving from Houston to Dallas
No ham and cheese kolaches donughts are too sweet and filled donughts are barely filled. Lady at the drive through window is rude.
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