I placed a delivery order and after almost an hour I noticed my order was still in “prep”. I called in to make sure it wasn’t a glitch on my app and my order was placed. I spoke with Jimmy who informed me that they did in-fact receive my order, but they were super busy. While having only two people on staff, including himself and a driver, Jimmy took the time to make sure that I knew my order would be fresh and hot when it was delivered. I was in no way worried about this, but him taking the time to laugh, joke, and care to make sure I was at ease regarding my order, even though he was extremely busy spoke volumes. As someone who had worked in customer service for almost 10 years, I can confidently say that employees like Jimmy don’t come around often. 1000/10
Atmosphere: 5
Food: 5
Service: 5
Teresa Seastedt
They have a new manager and the pizza is just not as good as it was about 3 months ago. I think they are cutting back on the sauce and ingredients. It just seems dry.
Food: 4
Service: 5
Justin McCown
Order placed at 3:35, prepped at 3:37, placed in oven at 4:02, did not box and hand to me until 4:15. Yes, 40 minutes to make a pizza. This location did not used to be this slow, definitely went downhill towards the end of 2025
Atmosphere: 1
Food: 5
Service: 1
Karilee Wyatt
This place is absolutely the best! They are always fast with the service and are so kind!
Atmosphere: 5
Food: 5
Service: 5
Chrissy Young
Absolutely awesome workers and customer service!! Best domino's I ever been to! Highly recommend!!
Megan Fink
Order three pizzas which were very thin even though I didn't order thin crust and very dry. Very disappointed
Atmosphere: 1
Food: 1
Service: 2
Tela
I feel like the manager is trying to save money by not putting the ingredients on pizza. Literally almost in tears when my boyfriend came home with a thin crust bbq chicken pizza with no bbq, no chicken, and no cheese. Just cardboard inside of cardboard. Our last time going to this location. I’ll drive an hour away if I have to.
Atmosphere: 1
Food: 1
Service: 1
Henrietta Tindall
I have never felt more nickeled and dimed by a restaurant than I did at this Domino’s in Chandler, TX. We ordered wings that were under-sauced and came with no ranch dip (which is standard at other places). The breadsticks also arrived with no dipping sauce — I had to add that separately.
To make matters worse, when my husband went in to pick up our order and asked for the little Parmesan cheese and red pepper packets that are usually complimentary, he was told they would cost extra. There’s no mention of a charge for these anywhere on the menu, and it really left a bad impression.
Between the missing items, lack of sauce, and extra charges for what should be standard, this was a very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Carolyn Johnson
I can now understand why this Domino's pizza has the worst reviews. We paid for a large pizza. The manager stood their while his employee gave us a medium pizza. We opened the box before leaving the store. They were all standing looking to see if they gotten away with it. Well, no sir you didn't. You are an awful manager to allow this. This is why your store has awful reviews.
Randy Raglin
Based on report from Facebook Van page, not a good place to order food. Delivered to wrong address and mgr curded them when they called.
Jimmy was awesome! Was having a bad day and he Had my food out fast and even paid for my food for being in uniform. Ended the day on a good note. Pretty neat
Atmosphere: 5
Food: 5
Service: 5
Mw
Called in a pizza to pick up. I show up 30 mins later and they “forgot” to make it. Tell me it’s going to be another 15 mins till it’s ready.
Atmosphere: 1
Service: 1
Precious Gregory
I literally love this location! The workers are always so sweet to me and get my order hooked UP!! The manager is always speaking to me and makes me laugh every time i go in, literally the nicest guy!
Atmosphere: 5
Food: 5
Service: 5
Benjamin E
In town visiting family, ordered from Dominos to pick up the order, since they always have way better deals and coupons that way. An incredibly clean and organized place, with a very friendly crew. Special shoutout to Delton! Great atmosphere and very prompt service.
Atmosphere: 5
Food: 5
Service: 5
Tina Self
They burn your pizza, then say i give you a free one next order. We'll it is not free if your replacing the pizza i already purchased.
I placed a delivery order and after almost an hour I noticed my order was still in “prep”. I called in to make sure it wasn’t a glitch on my app and my order was placed. I spoke with Jimmy who informed me that they did in-fact receive my order, but they were super busy. While having only two people on staff, including himself and a driver, Jimmy took the time to make sure that I knew my order would be fresh and hot when it was delivered. I was in no way worried about this, but him taking the time to laugh, joke, and care to make sure I was at ease regarding my order, even though he was extremely busy spoke volumes. As someone who had worked in customer service for almost 10 years, I can confidently say that employees like Jimmy don’t come around often. 1000/10
Atmosphere: 5
Food: 5
Service: 5
They have a new manager and the pizza is just not as good as it was about 3 months ago. I think they are cutting back on the sauce and ingredients. It just seems dry.
Food: 4
Service: 5
Order placed at 3:35, prepped at 3:37, placed in oven at 4:02, did not box and hand to me until 4:15. Yes, 40 minutes to make a pizza. This location did not used to be this slow, definitely went downhill towards the end of 2025
Atmosphere: 1
Food: 5
Service: 1
This place is absolutely the best! They are always fast with the service and are so kind!
Atmosphere: 5
Food: 5
Service: 5
Absolutely awesome workers and customer service!! Best domino's I ever been to! Highly recommend!!
Order three pizzas which were very thin even though I didn't order thin crust and very dry. Very disappointed
Atmosphere: 1
Food: 1
Service: 2
I feel like the manager is trying to save money by not putting the ingredients on pizza. Literally almost in tears when my boyfriend came home with a thin crust bbq chicken pizza with no bbq, no chicken, and no cheese. Just cardboard inside of cardboard. Our last time going to this location. I’ll drive an hour away if I have to.
Atmosphere: 1
Food: 1
Service: 1
I have never felt more nickeled and dimed by a restaurant than I did at this Domino’s in Chandler, TX. We ordered wings that were under-sauced and came with no ranch dip (which is standard at other places). The breadsticks also arrived with no dipping sauce — I had to add that separately.
To make matters worse, when my husband went in to pick up our order and asked for the little Parmesan cheese and red pepper packets that are usually complimentary, he was told they would cost extra. There’s no mention of a charge for these anywhere on the menu, and it really left a bad impression.
Between the missing items, lack of sauce, and extra charges for what should be standard, this was a very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
I can now understand why this Domino's pizza has the worst reviews. We paid for a large pizza. The manager stood their while his employee gave us a medium pizza. We opened the box before leaving the store. They were all standing looking to see if they gotten away with it. Well, no sir you didn't. You are an awful manager to allow this. This is why your store has awful reviews.
Based on report from Facebook Van page, not a good place to order food. Delivered to wrong address and mgr curded them when they called.
Restaurantji Recommends
Jimmy was awesome! Was having a bad day and he Had my food out fast and even paid for my food for being in uniform. Ended the day on a good note.
Pretty neat
Atmosphere: 5
Food: 5
Service: 5
Called in a pizza to pick up. I show up 30 mins later and they “forgot” to make it. Tell me it’s going to be another 15 mins till it’s ready.
Atmosphere: 1
Service: 1
I literally love this location! The workers are always so sweet to me and get my order hooked UP!! The manager is always speaking to me and makes me laugh every time i go in, literally the nicest guy!
Atmosphere: 5
Food: 5
Service: 5
In town visiting family, ordered from Dominos to pick up the order, since they always have way better deals and coupons that way. An incredibly clean and organized place, with a very friendly crew. Special shoutout to Delton! Great atmosphere and very prompt service.
Atmosphere: 5
Food: 5
Service: 5
They burn your pizza, then say i give you a free one next order. We'll it is not free if your replacing the pizza i already purchased.
Atmosphere: 1
Food: 1
Service: 1
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