Sonic Drive-In

23802 Westheimer Pkwy, Katy
(281) 392-1355

Recent Reviews

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DediK8ed Slaya (DediK8ed Slaya)

Well, we just happened to be in the area, after returning a rental car up the street.

It was a rather muggy day and, someone in our group suggested Sonic for Slush's.

We went through the drive thru and, unfortunately had to repeat our order several times as the person on the intercom seemed distracted, busy, or something.

As we waited for our order, I exited my vehicle and took a few photos of the Establishment.

I returned to my vehicle and, as we suspected the order wasn't completely correct.

Instead of going through the trouble of the tedious task of correcting the discrepancy, we just exited the property, as we were already pressed for time.

For those of you visiting this location in the future, please be patient with the Order Taker as there might be a mechanical malfunction with their headset or the system in general.

Other then that, the Food was fantastic and I'll definitely be visiting this location again in the future!

Atmosphere: 5

Food: 4

Service: 3

Dr. Sana

Service was on but food quality terrible. Shake tasted like chemical and Pepsi was full of ice.

Atmosphere: 4

Food: 1

Service: 4

Jack K

They can't ever get a simple order correct. If you order a slush, they have the nerve to give you a non frozen slush like it's no issue at all. Pure incompetence every single visit

Heather Rushing

Watermelon 🍉 lime slush is the best flavor, get it!! Jackie is the GOAT!! TY ❤️ 😊

Russell Mills

Super service today! When they couldn't hear us through the microphone, Jacky came right out and took our order face to face. So nice to see good service and initiative. Plus the food was fast. Very happy.

Anai Gamino

Just went to Sonic and I ordered a coke float and mozzarella sticks but once I got back to work I realized they gave me an iced coffee not a coke float. It's too late to go back now.

Josephine Ayala

Young men needs to know how to deal with customers I ask for 2 large drinks I got 3 medium he changed just the cup with dirty hands I also ask for a cup handling he give me bad attitude 😒 just because I'm Hispanic that means I don't reserve respect 3/20/25 around 9pm

Tamara Perryman

The employees at this location all need to be retrained. If someone orders a meal without something it's because they don't want it, for whatever reason. If said meal isn't made right it should be remade, not touched with no gloves and handed back all in plain view. Javier is in desperate need of retraining, or maybe even a new job. The SOP is to remake the burger but this was too difficult a task for him to comprehend. When I called the store to speak to a manager about it I was hung up on. Completely unacceptable.

Debbie Bruno

Ordered strawberry shake and it was excellent

Kristen Kinkaid

I had a superb experience here. I always order a BLT which is no longer on the actual menu but Natalie saved the day & shared how to order in the future & also assured me she would pass along the information to her manager to get it back on the menu.

Thank you Natalie!!!

The Light

Food good but no Apple Pay all of a sudden?

Food: 4

Service: 4

Marx Johnson

Everything was good except for the beef patties, that is not 100% beef, you can taste the fillers. I don't know if it's just this store, I don't remember the other stores having this meat.
The dogs and tots are great.

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Hot Dog, Fries, Tots

Tyler S

you could order food at 6 am show up at 10 pm and they still wouldn't have started it what's the point of ordering asap

Atmosphere: 1

Food: 1

Service: 1

Dan Z

Went and sat at the order box for a few mins, no greeting no nothing. When I pulled around to see if they were open the order taker was talking to his friends that had walked up to the window. The order taker was working Sept 19, 2024 around 9pm, bushy hair. I asked if the dt was closed and he ignored me amd did a high five handshake with his buddies and asked if they wanted anything

Atmosphere: 1

Food: 1

Service: 1

Ugochi Okeke

Worst drive through service ever. Ordered only 3 milkshakes and waited 22mins to get them. I could have driven downtown in that time and still got my order from any other drive through. I was tempted to drive off but couldn't since I had paid already. My son kept asking "how long does it take to make 3 milkshakes?"... No apologies when it finally came out also.

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