Took a long time for the food and not that great for the price but maybe that’s an issue with sonic #sonic
Atmosphere: 1
Food: 4
Service: 3
Lovie Cloudfern
I don’t know how this location stays open. I’ve gone 3 times since moving to the area & every single order is wrong or takes 20+ minutes. They get confused & overwhelmed very easily with basic orders. There’s never a lot of cars there, yet service is still slow. I will never go here again after the last fiasco. I ended up waiting 40 minutes because they kept giving me random orders & hoped I would drive away. No communication or clarity.
Atmosphere: 1
Food: 1
Service: 1
Jason Taylor
I ordered drinks at there overpriced cost only to find out they me diet drinks. The girl at the window was not polite and someone else brought the drinks to the window. I did not notice they were diet until I got home. Pathetic service at Cinco Ranch Sonic
Atmosphere: 1
Food: 1
Service: 1
Nikki
Came in and ordered a super sonic breakfast burrito, which is a sausage burrito with tots, jalapeños and tomato. They forgot the SAUSAGE. A little annoying since that’s a main ingredient. They also forgot the picante sauce that typically comes with it. This isn’t the first time this location has messed up my order. Just go to Mason road.
Atmosphere: 2
Food: 2
Service: 1
Becky Meredith
Blast had about a tablespoon full of reeses in it. Literally. Chicken fried steak sandwich was overcooked. People were nice though.
Atmosphere: 5
Food: 2
Service: 5
Texas Rex
Tim is a one man show on Sunday mornings. He is always there, always cheerful, and always helpful.
Atmosphere: 5
Food: 5
Service: 5
Samuel Esquivel
Very hidden sonic
Atmosphere: 4
Service: 5
DediK8ed Slaya (DediK8ed Slaya)
Well, we just happened to be in the area, after returning a rental car up the street.
It was a rather muggy day and, someone in our group suggested Sonic for Slush's.
We went through the drive thru and, unfortunately had to repeat our order several times as the person on the intercom seemed distracted, busy, or something.
As we waited for our order, I exited my vehicle and took a few photos of the Establishment.
I returned to my vehicle and, as we suspected the order wasn't completely correct.
Instead of going through the trouble of the tedious task of correcting the discrepancy, we just exited the property, as we were already pressed for time.
For those of you visiting this location in the future, please be patient with the Order Taker as there might be a mechanical malfunction with their headset or the system in general.
Other then that, the Food was fantastic and I'll definitely be visiting this location again in the future!
Atmosphere: 5
Food: 4
Service: 3
Dr. Sana
Service was on but food quality terrible. Shake tasted like chemical and Pepsi was full of ice.
Atmosphere: 4
Food: 1
Service: 4
Jack K
They can't ever get a simple order correct. If you order a slush, they have the nerve to give you a non frozen slush like it's no issue at all. Pure incompetence every single visit
Watermelon 🍉 lime slush is the best flavor, get it!! Jackie is the GOAT!! TY ❤️ 😊
Russell Mills
Super service today! When they couldn't hear us through the microphone, Jacky came right out and took our order face to face. So nice to see good service and initiative. Plus the food was fast. Very happy.
Anai Gamino
Just went to Sonic and I ordered a coke float and mozzarella sticks but once I got back to work I realized they gave me an iced coffee not a coke float. It's too late to go back now.
Josephine Ayala
Young men needs to know how to deal with customers I ask for 2 large drinks I got 3 medium he changed just the cup with dirty hands I also ask for a cup handling he give me bad attitude 😒 just because I'm Hispanic that means I don't reserve respect 3/20/25 around 9pm
Tamara Perryman
The employees at this location all need to be retrained. If someone orders a meal without something it's because they don't want it, for whatever reason. If said meal isn't made right it should be remade, not touched with no gloves and handed back all in plain view. Javier is in desperate need of retraining, or maybe even a new job. The SOP is to remake the burger but this was too difficult a task for him to comprehend. When I called the store to speak to a manager about it I was hung up on. Completely unacceptable.
Took a long time for the food and not that great for the price but maybe that’s an issue with sonic #sonic
Atmosphere: 1
Food: 4
Service: 3
I don’t know how this location stays open. I’ve gone 3 times since moving to the area & every single order is wrong or takes 20+ minutes. They get confused & overwhelmed very easily with basic orders. There’s never a lot of cars there, yet service is still slow. I will never go here again after the last fiasco. I ended up waiting 40 minutes because they kept giving me random orders & hoped I would drive away. No communication or clarity.
Atmosphere: 1
Food: 1
Service: 1
I ordered drinks at there overpriced cost only to find out they me diet drinks. The girl at the window was not polite and someone else brought the drinks to the window. I did not notice they were diet until I got home. Pathetic service at Cinco Ranch Sonic
Atmosphere: 1
Food: 1
Service: 1
Came in and ordered a super sonic breakfast burrito, which is a sausage burrito with tots, jalapeños and tomato. They forgot the SAUSAGE. A little annoying since that’s a main ingredient. They also forgot the picante sauce that typically comes with it. This isn’t the first time this location has messed up my order. Just go to Mason road.
Atmosphere: 2
Food: 2
Service: 1
Blast had about a tablespoon full of reeses in it. Literally. Chicken fried steak sandwich was overcooked. People were nice though.
Atmosphere: 5
Food: 2
Service: 5
Tim is a one man show on Sunday mornings. He is always there, always cheerful, and always helpful.
Atmosphere: 5
Food: 5
Service: 5
Very hidden sonic
Atmosphere: 4
Service: 5
Well, we just happened to be in the area, after returning a rental car up the street.
It was a rather muggy day and, someone in our group suggested Sonic for Slush's.
We went through the drive thru and, unfortunately had to repeat our order several times as the person on the intercom seemed distracted, busy, or something.
As we waited for our order, I exited my vehicle and took a few photos of the Establishment.
I returned to my vehicle and, as we suspected the order wasn't completely correct.
Instead of going through the trouble of the tedious task of correcting the discrepancy, we just exited the property, as we were already pressed for time.
For those of you visiting this location in the future, please be patient with the Order Taker as there might be a mechanical malfunction with their headset or the system in general.
Other then that, the Food was fantastic and I'll definitely be visiting this location again in the future!
Atmosphere: 5
Food: 4
Service: 3
Service was on but food quality terrible. Shake tasted like chemical and Pepsi was full of ice.
Atmosphere: 4
Food: 1
Service: 4
They can't ever get a simple order correct. If you order a slush, they have the nerve to give you a non frozen slush like it's no issue at all. Pure incompetence every single visit
Restaurantji Recommends
Watermelon 🍉 lime slush is the best flavor, get it!! Jackie is the GOAT!! TY ❤️ 😊
Super service today! When they couldn't hear us through the microphone, Jacky came right out and took our order face to face. So nice to see good service and initiative. Plus the food was fast. Very happy.
Just went to Sonic and I ordered a coke float and mozzarella sticks but once I got back to work I realized they gave me an iced coffee not a coke float. It's too late to go back now.
Young men needs to know how to deal with customers I ask for 2 large drinks I got 3 medium he changed just the cup with dirty hands I also ask for a cup handling he give me bad attitude 😒 just because I'm Hispanic that means I don't reserve respect 3/20/25 around 9pm
The employees at this location all need to be retrained. If someone orders a meal without something it's because they don't want it, for whatever reason. If said meal isn't made right it should be remade, not touched with no gloves and handed back all in plain view. Javier is in desperate need of retraining, or maybe even a new job. The SOP is to remake the burger but this was too difficult a task for him to comprehend. When I called the store to speak to a manager about it I was hung up on. Completely unacceptable.
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