We just purchased a kids meal. We ordered with the chocolate milk as the drink. After my daughter took a sip she complained about the taste being off. The expiration date on the bottle is 5/04/25. I called the store, spoke with Jack the store manager and he stated the company had mislabeled the product. Stating the expiration date on it is 5/4/29. I don’t believe it because i haven’t known of a milk product that is good for 4+ years. Jack was no help.
Thumptastik
Chick-fil-A Cleburne is going to have to step up their game to compete with the new growth happening in Cleburne. They workers are friendly but the Service speed is slower than molasses. I waited 15 min for a simple order for 2 chicken biscuits. In Arlington or Mansfield they would have had them ready by the time I got to the window
Will
They did not give me the grilled chicken in my sandwhich. Drove all the way home and was disappointed. Wouldn't refund my order over the phone.
Jeff McPherson
Love Chic fil a but they aren't as generous these past few years with their offers.
Jeff Vaughan
Frictionless drive through experience with hot, fresh food without a long wait.
Janie
Great breakfast and sweet tea was outstanding
A Kta
I never complaint but today was the worst experience they drive thru is packed and I waited to only get a chicken strip meal and I have to wait 10 minutes to get in and 10min parked - I was helped by Vicky I asked for a refund and when she went to her window she started laughing at me.
Sean Clark
I will say, the food and service here has been EXCELLENT. The parking situation...that's another story. One of the worst Chick-fil-A lots I have ever been in. Good luck finding spots during lunch hour.
Caution!! I don’t even want to give 1 star. A server at this establishment does not wash their hands or the food was undercooked. I just spent the last week with food poisoning and the food I ate here and one other item at home that consisted of nothing that could spoil. I don’t wish this on anyone.
Food: 1
Stephanie
Great food and service!
Atmosphere: 5
Food: 5
Service: 5
Irene
Very friendly staff, clean restaurant. Fast service - will definitely come back
Kid-friendliness: Indoor playground
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Salad
Kerri Brown
Besides the drive thru being notoriously slow the customer service is horrendous!! On a recent visit I ordered a large fruit cup that was not even a quarter of the way full, you could see the bottom of the cup. I called and was told that they would replace it on my next trip. 8 days later I went by and asked about getting it replaced when I placed my order. I was told that they only will replace it for 7 days. I was not informed that it had to be within 7 days so that means I paid 6.00 for nothing. I even called later to verify with the manager. I will not darken the doorsteps of the Cleburne location again.
Dee Donna Greer
The food is excellent & the employees are very friendly to their patrons! Highly recommend!
Good fast food
Everyone is friendly and the line moves quickly
We just purchased a kids meal. We ordered with the chocolate milk as the drink. After my daughter took a sip she complained about the taste being off. The expiration date on the bottle is 5/04/25. I called the store, spoke with Jack the store manager and he stated the company had mislabeled the product. Stating the expiration date on it is 5/4/29. I don’t believe it because i haven’t known of a milk product that is good for 4+ years. Jack was no help.
Chick-fil-A Cleburne is going to have to step up their game to compete with the new growth happening in Cleburne. They workers are friendly but the
Service speed is slower than molasses. I waited 15 min for a simple order for 2 chicken biscuits. In Arlington or Mansfield they would have had them ready by the time I got to the window
They did not give me the grilled chicken in my sandwhich. Drove all the way home and was disappointed. Wouldn't refund my order over the phone.
Love Chic fil a but they aren't as generous these past few years with their offers.
Frictionless drive through experience with hot, fresh food without a long wait.
Great breakfast and sweet tea was outstanding
I never complaint but today was the worst experience they drive thru is packed and I waited to only get a chicken strip meal and I have to wait 10 minutes to get in and 10min parked - I was helped by Vicky I asked for a refund and when she went to her window she started laughing at me.
I will say, the food and service here has been EXCELLENT. The parking situation...that's another story. One of the worst Chick-fil-A lots I have ever been in. Good luck finding spots during lunch hour.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Caution!! I don’t even want to give 1 star. A server at this establishment does not wash their hands or the food was undercooked. I just spent the last week with food poisoning and the food I ate here and one other item at home that consisted of nothing that could spoil. I don’t wish this on anyone.
Food: 1
Great food and service!
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff, clean restaurant. Fast service - will definitely come back
Kid-friendliness: Indoor playground
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Salad
Besides the drive thru being notoriously slow the customer service is horrendous!! On a recent visit I ordered a large fruit cup that was not even a quarter of the way full, you could see the bottom of the cup. I called and was told that they would replace it on my next trip. 8 days later I went by and asked about getting it replaced when I placed my order. I was told that they only will replace it for 7 days. I was not informed that it had to be within 7 days so that means I paid 6.00 for nothing. I even called later to verify with the manager. I will not darken the doorsteps of the Cleburne location again.
The food is excellent & the employees are very friendly to their patrons! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Spicy Southwest Salad, Spicy Chicken Sandwich
Loading...