It took forever to get my lunch so I had to return to work. By the time I got around to eating my sandwich I realized it was wrong. Schlotzsky’s would not make fix their mistake. The manager ‘Riley’ has poor customer service skills.
Michelled Lazrined
Well, I went n got a center of the roll with extra icing just about an hour ago, n after sitting in the drive thru about 10-15 min, for only one guy ahead of me who still only had one bag of food, I finally got mine n headed home. Took it out to eat it when I got home, n it's a lil stale n hard, n I've never had this problem before... but I pick it up n notice a sticker on it that says "Monday center of the roll", with a date n time stamp of being prepped 1/6/25 @ 8:29 am, n says it's to be discarded 1/6/25 at end of day... it's now Tuesday at 3:43 pm... I tried calling but it just rings n rings before getting an automated message about party not answering... umm, why are we even keeping food with tags that say they should have been thrown out the day before, let alone selling them to customers, like we can't read labels on containers??? You could have at least given a big discount on it if you're gonna sell me day old crap that was supposed to be in the dumpster instead of in my bag n paid full price for ffs...
Miguel Mares
I placed an online order and arrived to pick it up, but their last batch had overcooked, and nothing was available. They refunded .y order but didn't process, and I was told. I went back in person to get a refund on my order, and they gave me a Cinnabon fresh out of the oven for the inconvenience. The place is actually bigger than it looks on the outside. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Pecanbon, Classic Roll
Wayne Blair
Went to schlotskys they have Cinnabon inside. Didn't get any. Would buy for breakfast if they opened before 10:00.
Mindy Bratcher
took 25 minutes to get 1 sandwich in the drive thru.
Stormie Worbington
I got in and waited at the counter for 10 minutes. I am pregnant and craving a cinnamon roll, also I’ve never had this place before so I wanted to give it a shot. The guy at the counter who finally showed up was rude. I also asked about soups and he cut me off saying “we are selling those.” I said “okay I’ll take just a regular cinnamon roll” he said “ ugh okay what else”, I said a small drink and he hands the cup over. Takes my card to the back, comes back and before I can ask for a fork he was gone.
Jaquenette Willson
The cimmon rolls at this Cinnabon are all dried up and hard. I have gone here 2 different times and both times the cimmon rolls were hard and not fit to eat.... So if your wanting Cinnabon then take the drive to the mall it will be worth the drive to go to a different Cinnabon places.
It took forever to get my lunch so I had to return to work. By the time I got around to eating my sandwich I realized it was wrong. Schlotzsky’s would not make fix their mistake. The manager ‘Riley’ has poor customer service skills.
Well, I went n got a center of the roll with extra icing just about an hour ago, n after sitting in the drive thru about 10-15 min, for only one guy ahead of me who still only had one bag of food, I finally got mine n headed home. Took it out to eat it when I got home, n it's a lil stale n hard, n I've never had this problem before... but I pick it up n notice a sticker on it that says "Monday center of the roll", with a date n time stamp of being prepped 1/6/25 @ 8:29 am, n says it's to be discarded 1/6/25 at end of day... it's now Tuesday at 3:43 pm... I tried calling but it just rings n rings before getting an automated message about party not answering... umm, why are we even keeping food with tags that say they should have been thrown out the day before, let alone selling them to customers, like we can't read labels on containers??? You could have at least given a big discount on it if you're gonna sell me day old crap that was supposed to be in the dumpster instead of in my bag n paid full price for ffs...
I placed an online order and arrived to pick it up, but their last batch had overcooked, and nothing was available. They refunded .y order but didn't process, and I was told. I went back in person to get a refund on my order, and they gave me a Cinnabon fresh out of the oven for the inconvenience. The place is actually bigger than it looks on the outside. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Pecanbon, Classic Roll
Went to schlotskys they have Cinnabon inside. Didn't get any. Would buy for breakfast if they opened before 10:00.
took 25 minutes to get 1 sandwich in the drive thru.
I got in and waited at the counter for 10 minutes. I am pregnant and craving a cinnamon roll, also I’ve never had this place before so I wanted to give it a shot. The guy at the counter who finally showed up was rude. I also asked about soups and he cut me off saying “we are selling those.” I said “okay I’ll take just a regular cinnamon roll” he said “ ugh okay what else”, I said a small drink and he hands the cup over. Takes my card to the back, comes back and before I can ask for a fork he was gone.
The cimmon rolls at this Cinnabon are all dried up and hard. I have gone here 2 different times and both times the cimmon rolls were hard and not fit to eat.... So if your wanting Cinnabon then take the drive to the mall it will be worth the drive to go to a different Cinnabon places.
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